General Product Q&A

How to calculate median for this ask. Requirement: Casetable count for a specific activity per document type?

Hello everybody.Two weeks ago I signed up for Training-Celonis-Cloud to successfully perform the exercises. Since yesterday I have not been able to access to the system (the log error is "Email or password are incorrect.". Although the credentials are correct).I tried to re-enter the new password with the "Forgot password" function but the error persists. Do you know the reason? Thanks. 

Hi. There is a webhook error when I duplicated an existing Action Flow. I duplicated Action Flow A to B, then I added a new webhook to B and tried to save it, but the following exception occurred.Am I doing something wrong? 

Good afternoon, We've set up an Action Flow that we want to run at different times, depending on the day of the month, ie:If we're on the 5 First Days or 5 Last Days of the month, we want the Action flow to run 4x a day, at specific times;If we're Not in the above mentioned interval (M+6 to M-6), we want the Action flow to run 1x a Day, at a specific time Thank you in advance Best Regards, Vasco Carona

Hello, i would like to have a global KPI where its value is not modified by the filters that we select in different dashboards. I am using the function GLOBAL but it doesnt work

Hello, I am currently running an Action Flow which is delivering and modificating a Gsheet and i would like to sort the sheet in ascending order on 1 column. Can i do it on the query who's generating the gsheet ? Thanks for your help :)

How can I display costs of activities in the variant explorer or process explorer?

Hi, all I have a button dropdown with settings: load entries, write to variable 'a'. I want to use this to do a dynamic analysis with a table. I set the component filter of the table as below: FILTER "table"."column" = <%=a%>But it doesn't work and give me an error message about this component filter. I am thinking if i have overlooked any settings of component filters...Anyone who has used component filter before and have any idea about this issue would be more than appreciated. Thank you in advance.

For example, as shown below, when you click a data field, a popup with choices should have appeared automatically.However, I get an empty popup from today's morning (JST 9:00). Could you tell me why this happened?   Yours,Chen

Hi, Im new to Celonis and currently doing trainings in the academy. However most guided tours are not working. Is this normal? How do I fix it? I'm using google chrome as browser. tyia.

I want to benchmark/compare based on vendor, country and city. Is there any way I can get that in a single bitton dropdown instead of using 3 different button dropdowns. I want to achieve this in cascade, like if I select vendor I should see the option to select country and city values. Thank you​

Hi, I have a table with numbers and ratios in it. And I also have a dropdown list. I want to use the dropdown list to filter the table. And for ratios, I want those sum up to 100% even after filter. I tried to use variables in the component filter to do so, but it doesn't work. Any great ideas would be appreciate.

Is there a use case highlighting the process of analyzing ServiceNow ticket dump? Kindly help :)

Has anyone replicated the usecases of Process Simulation in your Sandbox/Test system ? Am finding issue while generating Simulation assets using KM. Any inputs or link to explore the fully functional Process Simulation cases ?

There used to be quick reference guide earlier for each topics in the form of PDFs. Now, I'm unable to find any.

Hello. Although the Tranformation Scripts create Activity names in German and English, only the english expressions for the activities are shown throughout the analysis (process explorer etc.)How to change the visual labels to German? thanks a lot, Marco

Is it possible, that I have a C4C+ project, which is only available over an VPN? And if yes, how can I set up this connection? Are there any technical specifications?

How can I get access to Celonis Sandbox? I did not get any mail from no-reply ID after registering to the client portal

Cannot Connect to Data Model on ML workbench

Hello! For a project we want to embed a Celonis dashboard in our own website. I am looking for the best way of doing this. For example with Power BI we were able to embed a dashboard using a iFrame and were happy with the results. Is it possible to embed Celonis using iFrames as well? Or is there an other solution with similar results? Any leads are more than appreciated! Regards,Anshul

While filling up the Simulation Parameter "Even Time start", I am getting an error as "The Event time start column is the same as the Event time-end column (as defined in the data model). Please select a different column or leave empty if the start times are not available." 

Is there a use case highlighting the process of analysis Servicenow ticket dump? Kindly help :)

In order to run a MLWB program on the last Sunday of each month, I want to use custom cron to setup it but I don't know how to write the wildcard. Could you help me? Yours,CLaire

Can a person change the account registered as STudent to 'as a Partner'?

For example, there are two outcomming nodes (B with 25 cases und C with75 cases) from a node A (100). So I am trying to get 25% and 75% :).  Do you have any ideas , how to calculate the denominator?