General Product Q&A

Been pulling my hair out on this one. I'm the admin of our space and have full permissions, but the gear icon in the ML Workbench that's supposed to let you adjust memory allocation is just... not there. Checked on multiple browsers, different devices, had a colleague confirm it's not showing up for them either.The script I'm trying to run keeps failing or hitting memory errors, and it's something our team relies on daily, so this is becoming a real problem. I've gone through the usual troubleshooting (refreshes, browser switches, confirmed admin rights) and I'm stuck.Is there something I'm missing on the permissions side, or is there a way to enable this?

We're trying to set up an automated PDF report using Action Flows and running into a few limitations we'd like to understand better before deciding how to proceed.Our setup: a view with multiple tabs, one of which renders differently depending on a variable (basically acts like a toggle filter). We want to export a combined PDF that includes content from different tabs, including three versions of that one tab with different variable values, and send it to a group of users automatically at least twice a week.Two things we've hit:Separating tab IDs with commas in the Create PDF module didn't produce the multi-sheet output we expected. Not sure if we're doing something wrong or if this just doesn't work as described. We're not sure if variables can only be set through manual interaction, or whether there's a way to pass them in when an Action Flow runs on a schedule.Is the desired output achievable in some form, and if so, what's the recommended approach?

Hi Everyone,I am currently setting up the Duplicate Invoice Checker (Catalog 3) app using the Accounts Payable Catalog (v3.0.1).After enabling the Accounts Payable catalog in Objects & Events, the objects VendorAccountCreditItem and VendorAccountDebitItem were not created (only VendorAccountItem exists). When running the autogenerated job auto_generated_dic_combine_vendor_credit_debit_account_items, I encounter the following error:Relation "1a2b3c4d5e_OCDM.o_celonis_VendorAccountCreditItem" does not exist. Please review your query and try again.Environment Details: Accounts Payable Catalog: Version 3.0.1 App: Duplicate Invoice Checker (Catalog 3 / OCPM) AI Annotations / Signals: Enabled and in "Ready" status Has anyone encountered this issue when migrating or deploying the OCPM version? Is there an updated perspective or script that replaces the VendorAccountCreditItem reference with VendorAccountItem? Any guidance on how to resolve this missing relation would be greatly apprec

I have the below two columns. I want to extract the portion of the string matching the value in the ‘Seq’ column. Example, for the first row, the seq value is 400. In BIND column, I want to extract the strings that match the value the 400.Till the semicolon. using PQL. 

Hi guys,does anyone has a template to document a project implementation?We mainly have implemented automations, anybody having experience in that?Thanks a lot.

Dear Community, we have developed a 3-way-match knowledge model with Celonis to implement our touchless invoice case. - SAP S/4 HANA on-premises with Release 2025 FPS01 and the xSuite invoice processing solution- The document is routed via the OCR server to the xSuite Invoice Monitor, where the header table /WMD/FP_IVHD and the line item table /WMD/FP_IFIVI are populated and a unique record number is assigned; up to this point, there is no entry in the standard SAP tables RSEG or RBKP- A delta load is performed every minute into the Celonis Knowledge Model, and a check is carried out to determine whether a 3-way match exists; if so, an action flow is triggered, a JSON payload is created and sent to the SAP Supplier Invoice API, and the document is posted Problem:The SAP document number and ‘closed’ document status are not synchronised with the xSuite tables, so the document remains in the xSuite Invoice MonitorThe Business Transaction Event is normally triggered via the xSuite applicat

Hello everyone, Has anyone tried to use PAM models in Process Simulation already?It’s just been released (August 28), but when I tried to create a new scenario, the option to select a PAM model does not exist (neither in Apps nor in Studio when configuring a model).The documentation just says “In Process Simulation, in the Simulation Configuration Wizard, select your PAM model.”Link to the documentation : Using a PAM model in Process Simulation scenarios Thanks in advance,Joao 

Hello Community,We have a complex data model in which the user must set three date filters (different source fields) with the same date in order to get the desired result.Like I said, he has to do it three times.Is there a convenient solution (data picker) where the user only has to set the date filter once, and the filter is applied to all three source fields?Best, Thomas 

Hi Team, Anyone worked on Apache Kafka data connection, if so please provide relevant documentation and steps how to extract tables from it.

Hello,In make.com, there is a very useful Custom Mailhook module, which triggers immediately upon receipt of an email.This module was left out in Action Flows for some reason. Why is that?I cannot use Watch Emails module, as this is polling based and the smallest polling interval would be 1 minute, which is too long for my use case. I need immediate triggering.Best,Ercan

Is there an error in the system? 

I have built an Action Flow that retrieves some data with many query data modules (around 10mb in total), creates some csv files and sends them via email as attachments. The problem is that every time that I run it, it run to the last query data module and then it starts raising the following warning:Invoking garbage collector because of high memory usage [used=848035840,max=950000000,timeout=25000](with different numbers as used. The thing is that we are talking about like 10mb of data, so I don't understand what is going wrong.Also, if I remove the last modules (last query data and last create csv modules), the warning is still present in what previously was the second-last module (that now is the last). In my last try, this led to a Limit Exceeded in the studio, that I think is not true, since we usually are way more below the limit in terms of amount of data stored. What am I doing wrong here?

CELONIS BUSINESS ANALYST VIRTUAL INTERNSHIP how to i access this internship i got through aicte platform

Context:I am creating a View in Studio, where I have a bar and line component that shows case count on the Y axis as bars and a KPI on the Y2 axis (range 0-1) as a line. Rounded dates are shown on the X axis. I also have an annotation line on the Y2 axis with labels shown.The component is partly filtered by using View variables.Issue:I can’t get the Y2 axis range to change according to the shown values and it keeps bounding the lowest value of KPI to zero and maximum to the maximum of KPI (or annotation line if higher). However, I’d like to show the plot based on the minimum values of KPI, since readability becomes poor when values are closer to the maximum of 1.The Y2 axis range updates dynamically, when I don’t have labels shown for Y2 axis and temporarily set the minimum to 0 and unselect the component. The labels for Y axis or annotation lines or showing points of the KPI do not affect the axis range of Y2. It seems like showing the Y2 point labels prevents the range to update dyna

I am able to retrieve the SQL transformation codes from the datajobs into Machine Learning workbench using pycelonis. But can I modify/write a new SQL code within the transformation directly in Machine learning workbench or is there no option for that? Please provide some clarity one this.

Currently using python code generating dummy event logs. For the process which has loops/cycles it is generating logs but in Celonis the process model is not created as expected.

Hi,We have built an application is Celonis. We need to register this app in the marketplace. Anyone guide me on how to register an app in celonis marketplace? Regards,Aravanan. M

Hi All,I have been leading the Celonis rollout across a large public health system in Australia for several years now, and we have relicensed for several years more. The greatest challenge i have is the need to upgrade the platform continuously: From old legacy views to studio, Case Centric to OCPM, Legacy connections to Celocore, piloting new adoptions like Orchestration engine and progress copilots. When you are running an enterprise solution across a vey complex and siloed area with over a 120K workforce , the amount of technical debt starts to dilute the value of the tool you are paying for. In a challenging environment to consistently report on ROI how is everyone managing the balance of adopting new features, keeping stakeholders happy and the change management process on-going. My forward challenge now is to really move from Process mining into the automation space and leverage true resource savings in the P2P and IM spaces.  

Please help me to complete the assessment

Hi everyone ,I noticed that the Celonis Free Plan and Academic Alliance are no longer available for new users.After completing sign-up, logging into the Celonis Accounts page shows only the following applications:- Celonis Academy – Become a Celonis expert now- Celonis Community – Your place to exchange, connect, and grow- Celonis Customer Support Center – Need help? Ask questions, get answers, report issues- Celonis For Consulting – Celonis For Consulting HubNo actual access to the Celonis process mining platform is provided.The Celonis website still promotes "Try for Free" everywhere, but there is no way for new users to trial the platform at this moment.Is this a temporary glitch or has the Free Plan been permanently discontinued for new users?  Is there an alternative way to access the platform for a POC?Curious to hear from the community!Best Regards,Bhaskar Rambala

We are planning to work with one of our customers to show case Celonis dashboards that we have created.  We need to get a NDA signed between our customer and Celonis, after which we can use their data for Celonis Dashboards. Upon reaching out to our Partner Manager, he provided us with the process that firstly involved registering the opportunity in partner portal (https://www.celopeers.com/s/partner-register-opportunity) and provide the customer name and contact person. When we tried registering we are getting the attached error, can you guide us on how to register the customer in the portal ?

Is it possible to update package dependencies automatically (via pycelonis, action flows...)? My base knowledge model is extended in multiple different packages and I would like to automatically update all extension KMs.

Is is possible to pass the changes of the Knowledge Model to another copy of it in the different Package or Space? Via the option dependencies I didn't manage to do it. Thanks for the hints!

Hi everyone, I’ve got the following Issue:I have an action flow that queries data and builds up an HTML view in the form of a table for all its entries.In the end I  trigger a Process Automation Skill to send an email via the “Email by Celonis” action. My hyperlink is correctly tagged with:<a href="https://url:port/sap/bc/gui/sap/its/webgui?~transaction=*transactionname%20table-field%3Dsalesorder%3BDYNP_OKCODE%3D%2F00%23" rel="noopener noreferrer" target="_blank"> salesorder</a> but in the mail I only receieve the text “salesorder” without the hyperlink. On the other hand when I use the URL as the hyperlink text it gets through with the mail:<a href="https://url:port/sap/bc/gui/sap/its/webgui?~transaction=*transactionname%20table-field%3Dsalesorder%3BDYNP_OKCODE%3D%2F00%23" rel="noopener noreferrer" target="_blank"> https://url:port/sap/bc/gui/sap/its/webgui?~transaction=*transactionname%20table-field%3Dsalesorder%3BDYNP_OKCODE%3D%2F00%23</a>but only because my

hello team, i want to find how many days between invoice date and clear date in olap table. i just do "clear date" - "invoice date" but the result is weird very big numbers like millions. i just want normal days count. what is wrong with my code please help me