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Process Analysis

In the Process Analysis topic, you can ask questions and start discussions about systematically examining workflows to identify inefficiencies, capture value opportunities, and get recommendations for improvements using Process Mining and AI.

  • 588 Topics
  • 1,560 Replies
586 Topics
Clearner
Level 2
ClearnerLevel 2
asked in Process Analysis
Invalid PQL query. TRANSIT_COLUMN: No join path between the case tables

I am using the free version and custom functionality.Have two event logs and trying to create two flows with transition using the process explorer.Data model, KM, Data Explorer everything is working.  In the KM link between logs is enabled. In Views - Process explorer , it shows two flows. but the transition is not showing so trying to enable the configure transition in the Transition toggle and getting the error as Invalid PQL query. TRANSIT_COLUMN: No join path between the case tables1.What should be data structure.?2.Do we need same event in both logs?3.How does multievent log works with Transition enabled in backend.   

40
Clearner
Level 2
HsJaSe
Level 2
HsJaSeLevel 2
asked in Process Analysis
Rework analysis

Hello,I am just starting with Celonis and I have the following question: I would like to find out which activities are repeated the most (rework). What could a corresponding PQL function look like? I have already looked at Calc_Rework and Index_Activity_Type, but both do not provide me with the right function because I would like to look at the rework number of activities across all cases (across all sales orders together) in order to make a statement about which activities cause the most rework in the company under consideration.Thank you very much in advance!

90
HsJaSe
Level 2
jacob.fehli11
Level 2
jacob.fehli11Level 2
posted in Process Analysis
Experiences with Process Adherence Manager

Hi everyone,the company I work at is interested in using the Process Adherence Manager (PAM). We already started setting it up for a first use case. While doing so, we encountered some questions. We would be very happy if some of you could share your experiences with PAM, particularly regarding (but not only limited to) the following questions:How do you handle numerous deviations that might be acceptable in some cases but not in others? Is it better to filter on each variant based on known attributes and break it down by creating multiple PAM instances? Or can it be a solution to create a lot of “allowed deviations”? Is PAM more suitable for complex processes including multiple objects or is it more effective to look at little sub-processes individually? The idea behind this question is that when a large process with deviating variants, the conformance rate tends to be low. Do you have experience if there are any types of processes where PAM is strong at and if there are processes whe

150
jacob.fehli11
Level 2
gauri.pai11
Level 2
gauri.pai11Level 2
asked in Process Analysis
Table missing in new version of views

Hi team,I am working on creating a dashboard out of a table created by TASK(cel Task).I am able to find the table in legacy view but not in new view.Please find attached screenshot of legacy view and new view. Legacy view: New view:Can you please help me in this? Thanks and Regards,Gauri Pai

70
gauri.pai11
Level 2
Hafsa
Level 2
HafsaLevel 2
asked in Process Analysis
Process analysis

Hello,To better analyze the Service Now process (a very complex process with many parallel tasks and loops...) in Celonis, is it preferable to use the pm_project and pm_project_task tables or the sys_audit tables?Thank you,

80
Hafsa
Level 2
fabian.altendorfer
Level 3
fabian.altendorferLevel 3
asked in Process Analysis
COUNT_TABLE with CASE WHEN

Hi,is it possible to use a COUNT_TABLE together with CASE WHEN to form a KPI? Below Query works for a simple COUNT with “TABLE”.”COLUMN” in THEN, but doesn’t work for COUNT_TABLE. COUNT_TABLE(CASE_WHEN(PROCESS EQUALS XY OR PROCESS EQUALS XZ) THEN "CASES" END) Thanks!

335
Sverre Klein
Level 6
markus.golka
Level 2
markus.golkaLevel 2
asked in Process Analysis
Throughput time based on first occurrence and ignore multiple/duplicate same activities

Hello all, I would like to calculate the througput time from activity to next different activity.The Challenge:My process has activities which occurs multiple times with the same name directly one after the other. This is no data issue, the process is designed that way.In case the activity with the same name occurs later in the process again, this should be count as well and not ignored.What is the time to the next activity, which does not have the same name? Process example:Avtivity       TimestampA    01:00 pmB    01:30 pmB    01:45 pmB    02:15 pmC    03:00 pmC    03:20 pmD    03:45 pmE    04:00 pmE    04:50 pmA    05:00 pm Expected Result:Avtivity       DurationA                30minB                1h 30minC                45minD                15minE                10min Does anybody know a solution or a community post, which can help me?

160
markus.golka
Level 2
filipe.mussi
Level 2
filipe.mussiLevel 2
asked in Process Analysis
Error when using filter with Case When

Hello,I'm trying to make the DSO indicator, but I need to get data from several tables and I'm having problems...The DSO formula is made up of two parts, Revenue and Accounts Receivable. I need to calculate each one individually and then divide one by the other.I'll use the example of Accounts Receivable:Quando eu uso os campos de Filtro, com os seguintes filtros, funciona sem problemas:FILTER "o_celonis_SalesOrder"."CompanyCodeText" IN ('CompanyNameZYX');FILTER "o_celonis_SalesOrder"."SalesDocumentType" IN ('XXXX', 'YYYY');FILTER "o_custom_CustomerAccountItem"."BaselineDate" <= {t ${end_date}};FILTER "o_custom_CustomerAccountItem"."ClearingDate" > {t ${end_date}} OR "o_custom_CustomerAccountItem"."ClearingDate" IS NULLHowever, when I try to place the same filters in Case when, to generate the indicator that will be combined with Billing, there is a connection problem between the tables (o_celonis_SalesOrder and o_custom_CustomerAccountItem).sum( CASE WHEN "o_celonis_SalesOrd

450
filipe.mussi
Level 2
benjamin.caill
Level 3
benjamin.caillLevel 3
asked in Process Analysis
How to access data from the Activity History Log

Dears, The activity history log component in JAB views allows us to see when augmented attributes and comments were updated.I want to to pull the date when the last action was taken for the object e.g. invoice (either through update of any augmented attribute or by adding a comment). I can’t find a way to achieve this and bring the information in a table. Thanks 

242
benjamin.caill
Level 3
manuel.wetze
Level 5
manuel.wetzeLevel 5
asked in Process Analysis
Variant Explorer: Add custom KPIs

Hi all I am wondering how to best add a custom KPI defintion to the Variant Explorer.Mainly I want to add my custom process specific defintion of a througphuttime. Me and my endusers don’t care about the default End2End TPT that Celonis always uses as default but rather the time between two specific activities.Instead of (or at least additionally to) the “Avg TPT” Column in the selection panel I would like to use my Metric “Median CustomProcesstime”.Does anyone know if this panel can be changed? Maybe via YAML?  

170
manuel.wetze
Level 5
emil.vakhi12
Level 3
emil.vakhi12Level 3
asked in Process Analysis
SAP FI-CA model for Accounts Payable

Hi, has anyone created a data model for Accounts Payable using SAP FI-CA data?Could you please advise on its parameters - what do you take as case ID, which additional tables your add, which activities do you extract, etc.?

162
emil.vakhi12
Level 3
michael.kohlm
Level 2
michael.kohlmLevel 2
asked in Process Analysis
Assign Costs, depending on the predecessor

Hello,I am quite new to PQL and I tried to assign costs to spesific activities depending on the predecessor.When B is followed by C, only C should be assigned with certain costs. When A is followed by C, again C should be assigned with costs, but with a different value. The result should look like this:CaseID Time Activity Costs 150488 07:34 A   150488 08:30 B   150488 09:23 C 0,84 150488 09:45 D   150488 10:34 A   150488 11:45 C 1,56 150488 v E     I tried this with the following code: CASE  WHEN "ActivityTable"."Activity" = 'C'   AND MATCH_PROCESS_REGEX (    "ActivityTable"."Activity",    'A' >> 'C'   ) = 1  THEN 1.56 WHEN "ActivityTable"."Activity" = 'C'    AND MATCH_PROCESS_REGEX (    "ActivityTable"."Activity",    'B' >> 'C'    ) = 1   THEN 0.84 ELSE 0END Unfortunately the table looks like that, so it assigns the wrong costs: CaseID Time Activity Costs 150488 07:34 A   150488 08:30 B   150488

10
michael.kohlm
Level 2
amey.punek12
Level 3
amey.punek12Level 3
asked in Process Analysis
Issue with Skills (Manual Selection)

We have created a OLAP table which we have connected to a skill.In the skill we have created Manual Sensor and enabled the manual selection option but it is not working correctly.In the OLAP table we have also added URL in "Allow Data Service Link" 

40
amey.punek12
Level 3
Bharath
Level 3
BharathLevel 3
asked in Process Analysis
Process flow analysis

PROCESS FLOWNeed some assistance, I have a CaseID, Activity and Timestamp. I need to get all the cases where the activity flow is A to B to C. (NOTE: the activities don't have to be directly followed by) I cannot use MATCH_PROCESS_REGEX or any other commads. I need to used CASE WHEN, AND, ACTIVITY_LEAD etc... to solve this. Please help me out. My approachCASE WHEN "tab"."Activity" = 'A'AND ACTIVITY_LEAD(CASE WHEN "tab"."Activity" = 'A' THEN "tab"."Activity" END) = 'B' AND ACTIVITY_LEAD(CASE WHEN "tab"."Activity" = 'B' THEN "tab"."Activity" END) = 'C'  THEN CaseIDEND

284
Bharath
Level 3
koert.kritz11
Level 3
koert.kritz11Level 3
asked in Process Analysis
PAM Event log Error

Hi I, I am configuring my PAM but keep running into these errors.  ErrorSupport Id: faafa039-b13e-47e6-88cd-7e64c7f898e6PQL Error during operation: Events - Count. Repeating the request will always result in error. Fix this by changing the current asset state. If the error persists, please contact support. ErrorThere are event logs in your selection which are no longer available or valid:EL_CUSTOM_OTTPAYMENT__ACTIVITYI created a second eventlog with the required names for my activities and this works when I use it for process explorers and case explorers, but when I try and use it for my PAM I get the error messages. Here are my eventlogs: 

50
koert.kritz11
Level 3
Sony Shrestha
Level 2
Sony ShresthaLevel 2
asked in Process Analysis
Check if last occurrence of A directly follows B

I am aware of PQL that checks if activity A directly follows B. Can someone help me with PQL to check if first/last occurrence of A directly follows first/last occurrence of B?

231
janpeter.van.d
Level 8
Sony Shrestha
Level 2
Sony ShresthaLevel 2
asked in Process Analysis
Get number of instances of object type O1 which is related to n instances of object type O2

I want to write PQL that gives me number of instances of object type O1 which is related to n instances of object type O2. Ex: Number of Purchase Order which is related to 2 instances of payment. There is no 1:N relation between these table. In this scenario, is it still possible to get number of instances of one object based on how many times it is related to other object type?

132
Sony Shrestha
Level 2
Bharath
Level 3
BharathLevel 3
asked in Process Analysis
OLAP Tables and Tables

I am new to Celonis. I have this dilemma on ‘Why do tables exists when we have OLAP tables’.What is the purpose of two of them existing?I know tables are present only in views while OLAP tables in analysis.What are all the differences or things we can do with tables and OLAP tables seperately? 

333
Bharath
Level 3
yuyao.wang13
Level 3
yuyao.wang13Level 3
asked in Process Analysis
Conformance Checker in View

Hi,We previously built the conformance checker in Analysis, but after migrating to View, I couldn’t find the feature. Does this mean that the conformance checker is not available in View?Looking forward to your clarification.

403
S
Level 3
Bharath
Level 3
BharathLevel 3
asked in Process Analysis
Views and Analysis

I have some confusion as to why analysis and views exist as separate entity. When both of them serve the same purpose despite the differences in availability of some features.

552
Bharath
Level 3
omar.elmou
Level 3
omar.elmouLevel 3
posted in Process Analysis
How to make selections

Hi fellow Celonis user,For some reason i cant make use of selections ( at the top). In the screenshot below you can see that this option is not available. Also i can't change this in the general settings. Hope someone can help out. Thanks!  

404
omar.elmou
Level 3
filki
Level 2
filkiLevel 2
asked in Process Analysis
Send mail from Celonis in Action Flow

Hello,I’m new to Celonis, currently trying to estabilish Action Flow that sends PDF reports.Is it possible to send “Email from Celonis” from Skill in Action Flow?RegardsFilip Kin 

422
filki
Level 2
roman.stolz
Level 2
roman.stolzLevel 2
asked in Process Analysis
Time between same activity for different cases

Hey,I have an activity that every case has to go through. I would like to know how long the time is between each case. (This is interesting for me because only 1 case can go through the activity at a time and we want to analyze the “empty” time).Does anyone have an idea how to calculate this?Thanks for helping!

322
abhishek.chatu14
Level 7
bennita.dutoi12
Level 4
bennita.dutoi12Level 4
asked in Process Analysis
Filter showing all data in a range but one item is 0

Good dayI want to add a filter to this table that shows only the Functional locations (first column) where one of the Material_IDs has a Physical count of 0. Then it must show all the Materials for that Functional location even if its not 0. So the criteria is 1 or more of the materials in the Functional location must be 0 then that functional locational with its other materials should be shown. Below is an example in yellow: Both functional locations A-IAA-BO4-225-HEC-008’s material id must be shown here since one of them is 0. How can I do that?  

161
bennita.dutoi12
Level 4
PhuongBHN
Level 3
PhuongBHNLevel 3
asked in Process Analysis
The aggregation function MAX cannot be used together with a dimension function input. Please check that there are no aggregations and dimensions used together as function inputs

I would like to create a KPI to count the cases of the previous month do a dropdown but I keep getting a message that "The aggregation function MAX cannot be used together with a dimension function input. Please check that there are no aggregations and dimensions used together as function inputs.” .Have you got idea how to do it?MY pql: COUNT( DISTINCT CASE WHEN ROUND_MONTH("EKKO"."AEDAT") = MAX(ROUND_MONTH("EKKO"."AEDAT"))THEN "EKKO"."MANDT"END)

582
PhuongBHN
Level 3

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