Unanswered Questions

The buttons are not responding in the academy section. How Do I complete the task if the buttons are not responding

Unfortunately, despite my strong dedication to completing the program successfully, I have encountered some challenges that prevented me from obtaining the certification. My first attempt at the business assessment was disrupted due to an unexpected technical issue during the exam, which caused me to lose that opportunity. In my second attempt, I unfortunately did not pass the test. As a result, I currently remain uncertified, which is disheartening given the effort I have invested throughout the program.WHAT SHOULD I DO NOW ?

Hi all, I have a column with multiple values   e.g. col_list = '21651,5615561,50615,561591' per case_keyI need to split the values in four different rows when showing an OLAP table in studio.Some  case_keys present up to 5000 values in that column. Thank you for your help, Leonardo

Hi everyone, I’ve got the following Issue:I have an action flow that queries data and builds up an HTML view in the form of a table for all its entries.In the end I  trigger a Process Automation Skill to send an email via the “Email by Celonis” action. My hyperlink is correctly tagged with:<a href="https://url:port/sap/bc/gui/sap/its/webgui?~transaction=*transactionname%20table-field%3Dsalesorder%3BDYNP_OKCODE%3D%2F00%23" rel="noopener noreferrer" target="_blank"> salesorder</a> but in the mail I only receieve the text “salesorder” without the hyperlink. On the other hand when I use the URL as the hyperlink text it gets through with the mail:<a href="https://url:port/sap/bc/gui/sap/its/webgui?~transaction=*transactionname%20table-field%3Dsalesorder%3BDYNP_OKCODE%3D%2F00%23" rel="noopener noreferrer" target="_blank"> https://url:port/sap/bc/gui/sap/its/webgui?~transaction=*transactionname%20table-field%3Dsalesorder%3BDYNP_OKCODE%3D%2F00%23</a>but only because my

Hi, I was going through academy links for Process Copilot but I don’t see the “Inspect response” option. has this been changed recently? 

I’m trying to connect Celonis in Power BII created an Application Key but still don’t see any tables loaded after connectionWhat could be the issue? 

I have created a form in celonis, i would like to be able to provide the link to multiple people to complete and then the data be submitted and stored in a table in Celonis. The only way i have managed to do it so far is using get form link in action flows but i have to specify an email address. I won’t know who will need it so cannot do this. Any help or suggestions? 

Hello CommunityI played a little bit with augmented attributes and now want to fully delete it.As you can see in the screenshot I deleted the augmented attributes within the Knowledge Model but the corresponding records still occur. The “delete” button is disabled.Question: How can I fully delete this unneeded stuff?Best, Thomas  

I have a Knowledge Model, and I am not sure how do I import that knowledge model data into Celonis Forms. I am only getting options for UI aspects like text, table, numbers, etc .Please someone say how to do it ?

I just set up a free account. I am an admin in the account.I created a data pool and then when I click on “Connect to data source” it flashes the dialog box with the connection options for a second and then the screen switches to a 403 error - “oops you’re not supposed to be here”I checked the permissions on the data pool and the correct permissions are set.I checked the permissions for the the user (an Admin) and all is correct.I searched the community but did not see a match.Any ideas?Thanks!

Hi Everyone, I am working on a particular information to check to extract which is User Group Permission  and User Group through the ML Work bench.  Please keep your thought for helping. Thanks,Shakthi

HiI have a Annotation Builder run that is stuck at 80/100 transactions. When I click the cancel button it does not cancel. When I click the stop button it does not stop. When I do this enough it does stop - but when I run the next set it starts up again

I am working on an engagement where we want to create Purchase Orders (PO) in SAP triggered from Celonis based on Purchase Requisitions (PR). We are trying to implement this via Action Flows using an RFC call (BAPI_PO_CREATE1). We have the following scenarios: Mirror PR – All PR lines in one PO with identical lines Combine PR – Combine several PRs into one PO Individual – Multiple PR lines are converted into individual POs Add PR – Add PR lines into an existing PO For scenarios 1, 2, and 4, there can be multiple PR line items that need to be created within a single PO (or appended to an existing PO).Current ChallengeWe are facing issues in structuring and passing multiple line items from Celonis to SAP within a single RFC call. Specifically:We are able to fetch multiple PR line items using “Get Rows”We are using Array Aggregators to construct required SAP structures like POITEM and POITEMXHowever, Celonis Action Flows seem to allow only a single linear route into the RFC module,

Dear Colleagues, I have a simple Action Flow where I “Get Rows” (Celonis module), then I “Create Excel” (XLSX Excel files module) containing the data I selected, then I “Send an Email” (Email module) with the excel I had created.Everything works, however in the “Create Excel” module where I do include headers, finally in the excel file they look like this: “O_CELONIS_PURCHASEORDER.PurchaseOrderItem” - is there any way to customize these headers or at least get rid of the first part “O_CELONIS_PURCHASEORDER”?Thanks and kind regards, Malgorzata 

Hi, I know that this subject already had some answers, but most of them are rather old, and a lot of things changed since then. :)Around 1.5 month ago my company filled form on Become a Partner | Celonis, but we didn’t receive any answer since then. Is there any way to check the status of it, or person I could email? We’re mostly located in Poland, but also having offices in Belgium and Germany.Best Regards,Mateusz Dudek

Hi everyone,I'm using the Conformance Checking feature in Analysis to model a process and run conformance checks on a case‑filtered event log (since multiple processes are included in the same dataset).When I switch to another process variant and upload a new process model, the Readable conformance explanations start referencing incorrect activity names. However, the underlying conformance checker results still show correct explanations.It seems related to the REMAP_INTS function that runs in the background, creating a temporary INT column on the activities table and mapping these integers to activity names. My assumption is that this mapping is not being refreshed when switching filters or uploading a new model.My main question:→ How can I reset the Readable conformance results after changing filters or uploading a new model?Secondary question:→ Is there a way to force a reset of the temporary INT mapping column in the activities table?Any insights or workarounds are appreciated!

Hi - Is it possible to 1. Use PAM in a View or 2. Recreate the PAM formulas with PQL?

I’m encountering a refresh/dependency issue with a cascading dropdown setup in Celonis Studio. I have a bar chart histogram where the user selects: Dropdown #1 (Date field): “Ordered Date” or “Submit Date” Dropdown #2 (Time interval): Days / Weeks / Months / Quarter / Years The Bar Chart buckets the selected date field by the selected interval. Current logic / dependency chain:Dropdown #1 stores the selected date column PQL into: ai_purchase_analysis_histogram_dd Dropdown #2 is a dependent control: It uses ${ai_purchase_analysis_histogram_dd.pql} for its data. It stores the PQL into: graphtimeinterval Bar chart dimension uses: ${graphtimeinterval.pql}The issueThe chart updates when:I change Dropdown #1 then Dropdown #2 I chagne dropdown 2 onlyBut the chart does NOT update when:I change Dropdown #1 only (Ordered Date ↔ Submit Date)So it seems the chart only refreshes when graphtimeinterval changes, not when the upstream dropdown (ai_purchase_analysis_histogram_dd) changes, even thou

Hi, is there a way to see/use autogenerated KPI in the View?

Hi - Is it possible to export the process explorer to an external site?

We have 2 spaces for P2P. 1 is P2P dev and other is P2P. The P2P is the one when we deploy users see. So there was a change made by 1 person in P2P dev which I used copy to and I have overwritten the original view in P2P and Published it. Later I got to know few people have crucial changes in P2P which got overwritten and they had not published the changes as well. Is there any way we can revert back to way it was?

For testing some data, I just imported some manual files from my computer.After I click the ‘Add data connection’ button, and add the 2 files from my PC, I dont see anything in the window below.   

Hi everyone,I'm new to Celonis and working on setting up process documentation for my team. As we iterate on our data models and analyses, I want to make sure we're properly documenting what changes we make and why.What approaches have worked for you? Do you maintain separate documentation outside of Celonis, or do you leverage any built-in features for tracking changes and decisions?Any tips on creating a sustainable workflow for process documentation would be greatly appreciated!