Unanswered Questions

Dear Colleagues, I have a simple Action Flow where I “Get Rows” (Celonis module), then I “Create Excel” (XLSX Excel files module) containing the data I selected, then I “Send an Email” (Email module) with the excel I had created.Everything works, however in the “Create Excel” module where I do include headers, finally in the excel file they look like this: “O_CELONIS_PURCHASEORDER.PurchaseOrderItem” - is there any way to customize these headers or at least get rid of the first part “O_CELONIS_PURCHASEORDER”?Thanks and kind regards, Malgorzata 

Hi everyone,I'm using the Conformance Checking feature in Analysis to model a process and run conformance checks on a case‑filtered event log (since multiple processes are included in the same dataset).When I switch to another process variant and upload a new process model, the Readable conformance explanations start referencing incorrect activity names. However, the underlying conformance checker results still show correct explanations.It seems related to the REMAP_INTS function that runs in the background, creating a temporary INT column on the activities table and mapping these integers to activity names. My assumption is that this mapping is not being refreshed when switching filters or uploading a new model.My main question:→ How can I reset the Readable conformance results after changing filters or uploading a new model?Secondary question:→ Is there a way to force a reset of the temporary INT mapping column in the activities table?Any insights or workarounds are appreciated!

Hi - Is it possible to 1. Use PAM in a View or 2. Recreate the PAM formulas with PQL?

I’m encountering a refresh/dependency issue with a cascading dropdown setup in Celonis Studio. I have a bar chart histogram where the user selects: Dropdown #1 (Date field): “Ordered Date” or “Submit Date” Dropdown #2 (Time interval): Days / Weeks / Months / Quarter / Years The Bar Chart buckets the selected date field by the selected interval. Current logic / dependency chain:Dropdown #1 stores the selected date column PQL into: ai_purchase_analysis_histogram_dd Dropdown #2 is a dependent control: It uses ${ai_purchase_analysis_histogram_dd.pql} for its data. It stores the PQL into: graphtimeinterval Bar chart dimension uses: ${graphtimeinterval.pql}The issueThe chart updates when:I change Dropdown #1 then Dropdown #2 I chagne dropdown 2 onlyBut the chart does NOT update when:I change Dropdown #1 only (Ordered Date ↔ Submit Date)So it seems the chart only refreshes when graphtimeinterval changes, not when the upstream dropdown (ai_purchase_analysis_histogram_dd) changes, even thou

Hi, is there a way to see/use autogenerated KPI in the View?

HiI have a Annotation Builder run that is stuck at 80/100 transactions. When I click the cancel button it does not cancel. When I click the stop button it does not stop. When I do this enough it does stop - but when I run the next set it starts up again

Hi - Is it possible to export the process explorer to an external site?

We have 2 spaces for P2P. 1 is P2P dev and other is P2P. The P2P is the one when we deploy users see. So there was a change made by 1 person in P2P dev which I used copy to and I have overwritten the original view in P2P and Published it. Later I got to know few people have crucial changes in P2P which got overwritten and they had not published the changes as well. Is there any way we can revert back to way it was?

For testing some data, I just imported some manual files from my computer.After I click the ‘Add data connection’ button, and add the 2 files from my PC, I dont see anything in the window below.   

Hi everyone,I'm new to Celonis and working on setting up process documentation for my team. As we iterate on our data models and analyses, I want to make sure we're properly documenting what changes we make and why.What approaches have worked for you? Do you maintain separate documentation outside of Celonis, or do you leverage any built-in features for tracking changes and decisions?Any tips on creating a sustainable workflow for process documentation would be greatly appreciated!

 Hello everyone,I’m trying to configure an Action Flow with the following logic:From a View, I want to retrieve only the selected case ID. Pass that case ID into the Action Flow. Inside the Action Flow, add the corresponding user ID and activity. Write these three values into a Google Sheet (case ID, user ID, activity).Here is what I currently have:In Get Rows, I am mapping the Input. In Inputs, I created the variable input as an Array, and in Specification I set it as a Collection. The View contains multiple columns and additional data, but I only want to map the case ID from the selected row.My final goal is:➡️ In the View, I have a table that includes the case ID. I want to select that specific case ID, even though there are other fields and values in the same row.➡️ Trigger the Action Flow with that mapped case ID.➡️ Add the corresponding user ID and activity inside the Action Flow.➡️ Write everything into a single row in Google Sheets.If anyone can explain step by step how to conf

Can someone help me understand what that error in red means?I’m following the AI annotation builder training and I cant go ahead from here

When trying to create a process copilot this is the error I getWhat do I do? I’m trying this in Celonis training environment 

I am using the free training environment in Celonis Academy.Studio was initially available, but after I deployed an App as the guide instructed, I encountered an error that says "I am not allowed to this page" or some sort. Now the Studio button is missing. I'm only seeing the Data, MarketPlace, Search  and Help Center

I just set up a free account. I am an admin in the account.I created a data pool and then when I click on “Connect to data source” it flashes the dialog box with the connection options for a second and then the screen switches to a 403 error - “oops you’re not supposed to be here”I checked the permissions on the data pool and the correct permissions are set.I checked the permissions for the the user (an Admin) and all is correct.I searched the community but did not see a match.Any ideas?Thanks!

Hello everyone, As part of setting up a control tower, I am trying to gather as much information as possible to retrieve data from the platform via API calls. After combing through most of the existing documentation on the Celonis website, the pycelonis library documentation, and the freely accessible GitHub repositories, I am still having trouble identifying how to retrieve certain elements. For example, is there a way to get a list of all the pool ids of your environment (I know it’s possible using pycelonis but I’m not able to use private library in the external scheduler I’m using)?. Do you have comprehensive documentation of all possible API calls (in my case, with OAuth authentication. This is also one of my main concern: lot of API calls working with App Key are not working with OAuth2 identification, which is preferable)? I am interested in any resources I may have overlooked. Thank you for your help,Best regards, Alex

Hi everyone,The table _CEL_O2C_ACTIVITIES exists in my Data Model and contains the column ACTIVITY_EN. The data model loads successfully.However, when I reference it in my PQL, I get the following error:A PQL error is preventing this query from executing.Syntax error near [.] after reading [ "_CEL_O2C_ACTIVITIES"] at line 7.I have verified: The table exists The column exists No spelling mistakes Data model is loaded correctly Has anyone encountered this issue before?Is there a specific reason why referencing _CEL_O2C_ACTIVITIES"."ACTIVITY_EN would trigger this syntax error?Any suggestions would be appreciated.  

I have two pages: Page 1 and Page 2. Both have a "Filer Dropdown" component that allows users to select a plant value.My question is,if a user selects a plant value on Page1, will this value be synchronized with Page2? Or, does the user need to select the same plant value on Page 2 again?Similarly, if a user selects a plant value on Page2, I would like this value to be synchronized with Page1.

I have a date/time field, but somehow DAY_OF_WEEK(table.column) with %A as formatting always returns Thursday.To strip the time, I'm using Round_day() which makes 2024-07-03 from a 2024-07-03 21:23:35 timestamp, but returns Thursday, but it should be Wednesday for July 3rd. I can add a extra column from source tables, but prefer an easy PQL formula.PS: I'm using the new view experience. DAY_OF_WEEK ( ROUND_DAY( "eventproperties"."reportdate"))

Hi everyone,I’m currently reviewing our extraction setup for Accounts Payable (AP) data and would love to hear from others about best practices that have proven effective across different organizations.Of course, I fully understand that every company’s landscape, compliance requirements, and data models are unique. Still, I believe there are common patterns and techniques that tend to work well in most AP extraction scenarios. I’d be very interested in your experience around the following topics:Extraction FrequencyHow often do you typically run delta extractions for AP (e.g., hourly, daily, near‑real‑time)? How frequently do you schedule full loads?Delta vs. Full Load StrategyWhich tables do you usually extract in full, and which ones are better handled via delta? Do you rely on timestamps such as creation date or change date for deltas?FiltersWhich common and robust filters do you use to reduce data volume without losing relevant AP data? Examples: company codes, fiscal years, docume

send alert when the data model has not loaded for 35 minutes (if it fails once and loads correctly 2 mins later its not a problem. Its just a problem if it fails repeatedly or does not finish loading for over 35 minutes within the action flow 

Hi, is there any place to find out the industry wheel for the pay roll process or any value opportunities and KPIs relevant to payroll process readily available in celonis?

Hi everyone,I hope you are doing well. I am an engaged Management & Technology student from Munich and I was very interested in applying for the internship position “Value Engineering AI & Management Consulting (Value Engineering French Market)” in Paris, France at Celonis.Unfortunately, on the day I was about to submit my application, the job posting was no longer available on the careers page.Would anyone be able to share the HR/recruiting contact email (or point me to the right person/team) so I can kindly ask whether the position has been filled or if there is still a possibility to apply?I would really appreciate any help. Thank you very much in advance!Best regards,Philip Ziegler

We can update augmented attributes via an Action flow, but is there a way to mass-update directly from PyCelonis?

Hello Celonis Team,one question to the Intelligence API. We want to use the intelligence API to extract and reuse date with other systems.Currently my developer is struggling with the pageSize Limit (Max. 50). When we have an high amount of selected records e.g. 1000+ he must loop over all pages the get the data in his 3rd party data pool.The question is: Is it possible to disable the pageSize Limit. So when the result are 10000 records, I want to have this 10000 records on one page.One further question is regarding how to hand over data to the Intelligence API. I learned I can the params kpi and data to select the data from the knowledge model.However, I have discovered that I can also manually create records in the Knowledge Model and consolidate data there. I can also the this manually created record within the Intelligence APIMy question: Are manual created records in the knowledge model still a supported feature in Celonis or Legacy? I ask because its currently not possible to use