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Question

Error Celonis-Cloud (my Team)

  • August 9, 2022
  • 1 reply
  • 5 views

Hello everybody.

Two weeks ago I signed up for Training-Celonis-Cloud to successfully perform the exercises. Since yesterday I have not been able to access to the system (the log error is "Email or password are incorrect.". Although the credentials are correct).

I tried to re-enter the new password with the "Forgot password" function but the error persists. 

Do you know the reason? 

Thanks. 

1 reply

Dear Domenico, Thank you for reaching out. If the issue is still persisting, could you please send an email to our Academy team (academy@celonis.com) and they will help you to reset the password? Many thanks and best regards, Tringa