Recent Discussions

Hello,In make.com, there is a very useful Custom Mailhook module, which triggers immediately upon receipt of an email.This module was left out in Action Flows for some reason. Why is that?I cannot use Watch Emails module, as this is polling based and the smallest polling interval would be 1 minute, which is too long for my use case. I need immediate triggering.Best,Ercan

Strategic Alignment is crucial to drive a successful Celonis Program and secure adoption. Watch the video below to get expert insights from Lauren Nevat, Customer Transformation Advisor at Celonis. To learn more and download your own EVF template, visit our Establish Your Celonis Operating Model course!Have you completed your own EVF/ Strategic Alignment exercise? How often do you re-visit it? Share your experience with the community below 💭

 About Celonis: The Pioneer of Process Intelligence For those new to the community, the event included a brief but impactful overview of where Celonis stands today. Founded in Munich in 2011 by three TU Munich students who identified an inefficient IT help desk process, Celonis pioneered the Process Mining category and has since grown into one of Europe's largest decacorns — with a valuation exceeding $13 billion, 1,400+ customers, 3,000+ employees across 25 countries, and over 80% market share in Process Mining.The accolades speak to the trajectory: recognized as a Leader in the 2025 Gartner Magic Quadrant for Process Mining Platforms, a Leader in the Forrester Wave for Process Intelligence Software Q3 2025, and a Leader in the Everest Group PEAK Matrix for Process Mining 2025. The world's most recognizable brands — across Technology, Financial Services, Life Sciences, Manufacturing, Automotive, and more — trust Celonis to make their processes work better. And with 60% of Celonis stra

Dear Community Members,Your experience with Celonis helps shape the future of process intelligence - to us, and to business leaders worldwide who rely on real-world insights.We’d love to invite you to share your perspective on Gartner Peer Insights. By submitting an honest review, you’ll help peers, analysts, and decision-makers navigate the process intelligence landscape and benchmark their operations against best-in-class standards.As a gesture of appreciation for your time and expertise, Gartner Peer Insights is offering a $25 gift card (or the option to donate to charity) for every approved review.Ready to share your voice? Click here to start your reviewNote: Gartner Peer Insights requires a quick verification process with a corporate email address to keep all feedback authentic and trusted.Thank you for being such a driving force in our community!

Has anyone been successful in using the KPI Snapshot function within a VIEW and KM that uses a Case centric data model?The goal is to track KPI historical values via trend charts and graphs but with more user flexibility than Transformation Center enables.I’m aware of a Celonis provided Marketplace app for using KPI Snapshots as mentioned in the documentation, but it requires an OCDM. Thanks, 

Thank you to everyone who joined our very first Community Ask Me Anything on the new Celonis Context Model!Hosted by Morgan Miller, Value Engineer (​@morgan.mille12), with an expert Q&A session led by Erin Ndrio,  Product Manager ( ​@Erin Ndrio ) , the session was a deep dive into how we're making AI truly operational for the modern enterprise.Morgan kicked things off with an incredible overview and live demonstration of the Context Model, followed by an open-forum Q&A where Erin tackled top-of-mind questions around our roadmap, UI experience, and upcoming previews.SummaryOvercoming AI Blindspots: Many AI projects struggle because LLMs lack specific business context. Without it, AI can't bridge the gap between data and action. The CCM Advantage: The Celonis Context Model provides that missing link. It creates a real-time digital twin of your operations, enabling AI to move seamlessly from identifying a Root Cause to Impact to Solution. Want to learn more about the new Celonis C

During the implementation of a process analytics solution, I encountered a complex issue where the underlying data was successfully loaded, modeled, and linked through the required relationships, yet the analytical layer was unable to retrieve or display the data correctly. Despite verifying the data pipeline, model configuration, identifiers, relationships, and query logic, the visualization layer continued to return empty results. Resolving the issue required a systematic investigation across multiple platform components, extensive documentation review, and careful validation of each stage to isolate the root cause rather than relying on trial-and-error fixes.

What are the three absolute minimum data requirements (columns) needed to create a process mining event log?

What is the difference between how a process is designed and how it actually runs?

Hello everyone!Welcome to Pune’s premier network for students and early-career professionals. Whether you are navigating your final years of university, stepping into your first corporate role, or looking to build a strong professional circle —you are in the right place.To kick things off, let’s get to know one another. I’ll start! Name: Current Role / College Industry / Areas of Interest What I hope to bring to/get out of this group 👇 Now, it’s your turn!Drop a comment below using the same format: Name. + Current Role or College/University Industry of Interest What are you looking to gain from this community?  

Hi Community,I'm getting the following error while loading my data model:Could not execute foreign key join: there are duplicates on both sides of the specified key relationship.Table EKKO, key columns (MANDT, LIFNR), key ('011', '0000805024').What is the recommended best practice for resolving this issue?Should the duplicate records be removed, or should the join relationship be adjusted? If removing duplicates is the preferred approach, how do you typically handle it? I have already identified the duplicate records, so the only remaining step would be how to delete them.Thanks in advance for your insights and recommendations!

 Join us in extending a warm welcome to Dr. Vijayakumar Bharathi S and Dr. Anil Jadhav both distinguished professors from the Symbiosis Centre for Information Technology (SCIT), Pune. Together, they bring over half a century of combined expertise at the intersection of academia, cutting-edge research, and real-world technology application. 🎤 Dr. Vijayakumar Bharathi SProfessor & Celonis Academic Alliance Faculty Mentor, SCIT — Symbiosis International (Deemed University), Pune With over 33 years of combined industry and academic experience, Dr. Vijaykumar Bharathi's work sits at the intersection of some of the most exciting areas in enterprise technology today — process intelligence, digital transformation, intelligent ERP systems, AI, and immersive technologies.His connection to the Celonis ecosystem runs deep. Dr. Bharathi serves as the Faculty Mentor for Celonis Academic Alliances at SCIT, leading curriculum development, industry-academia collaborations, and experiential learnin

Learn how to use a template and AI to enable your users.The article is available here.

Is there an error in the system? 

Hi,I am trying to create a view filter with case when nested in it.It goes like this:FILTER VBAP-FilteringField CASEWHEN COALESCE (Var1, ‘’) = ‘Open Order’ THEN =  ‘Open Order’WHEN  COALESCE (Var1, ‘’) IN (‘Open Order’, ‘Missing Invoice’) THEN IN (‘Open Order’, ‘Missing Invoice’).END--The issue is: in the beginning, when there is one value (‘Open Order’) resulted from the CASE WHEN statement, the filter works well. But when I expand the fomular, including the result as a list  (‘Open Order’, ‘Missing Invoice’) and need to use the Word “IN” instead of “=” for filtering, it throws an err in the formular.Any suggestion how I can work around this?Thank you! 

That's a wrap on hosting 30+ ambitious women from Women in Tech Germany at the Celonis HQ this Wednesday! From ex-Google to Amazon, Infineon and KPMG we had them in the room for a dedicated workforce training on Process Intelligence!And if you want to lift your career check out our other workforce initiatives:processminingjobs.com:Back to Work with Celonis: https://academy.celonis.com/pages/back-to-work-with-celonis 

A warm welcome to everyone joining us from the recent Celonis Process Intelligence Days, our Process Intelligence Africa online learning sessions, and the broader Process Intelligence community across the continent.We are excited to have a dedicated space where we can continue learning, sharing experiences, asking questions, and supporting one another beyond our webinars, demos, and in-person events.At Process Intelligence Africa (PIA), our goal is simple: to help grow Process Intelligence capabilities across Africa by making learning accessible, practical, and community-driven. We are particularly excited to work alongside Celonis and leverage this Success Hub community as a place where practitioners, business leaders, students, academics, consultants, and CoE teams can connect and learn from one another.This community will focus specifically on Celonis-related topics, practical implementation experiences, and discussions that help members create value with Process Intelligence in the