Recent Discussions

Good day, I have an OCPM data model with 2 objects, a case and a user. I need to select my case eventlog as the default eventlog. How do I do that? I know I can create an eventlog in Perspectives and make it the default eventlog but I dont want to create an additional eventlog , I want to select the existing case eventlog as the default eventlog. Thank you

Hi everyone, I have an issue that I would like to share in case anyone knows how to solve it.I’m currently looking for a way to send messages to multiple end users by Google Chat. I don’t want to send messages to a group, but instead to end users. I noticed that Celonis provides a module called "Inject Message Into Room", but I need the webhook URL from each user. Additionally, I cannot send messages bigger than 4096 characters.Does anyone know if there is another module where I can use just the email address from users to send a message through Google Chat to each one of them, and change the length of the message body limitation, since there are some messages that might exceed the 4096 characters.Thanks! 

Hello all, I’m currently working on combining various cycle times (e.g. from PO Item creation to Goods Receipt, or from Goods Receipt to Invoice Receipt) with key figures from my Case Table in a single OLAP table.To achieve this, I’ve tested two different approaches:Cycle Time Calculation Based on the Activity Table: This method allows me to control which occurrence to consider — for example, in cases of multiple GRNs for the same PO line, I can choose to include only the first one. The formula delivers the expected results. However, I’m unable to combine this approach with other key figures from my Case Table (e.g. Company Code, PO Item Count, etc.) in the same OLAP table. Additionally, if the cycle time is negative (e.g. GRN before PO Item creation), the formula returns “–” instead of the actual negative value.   AVG(CALC_THROUGHPUT ( FIRST_OCCURRENCE [ 'Create Purchase Order Item'] TO FIRST_OCCURRENCE [ 'Record Goods Receipt' ] , REMAP_TIMESTAMPS ("_CEL_EKPO_ACTIVITIES"."EVENTTIME"

Hello everyone, I’m trying to use Action Flow to trigger chained data jobs, meaning job A is executed, once it’s done job B is executed, once it’s done job C is executed. Ideally, I would like to launch Data Model Schedule from Action Flow, but I’m only able to launch data jobs and load data model. What I’ve done so far is: 1. Creating json file with all my jobs ID (A,B,C) - Parse Json Module2. Creating a POST request using API Celonis Key, to access data pool and launch jobs, load data model -    HTTP Make a request Module3. Using Iterator module to repeat step 2 for all job IDThe issue I’m facing is, job A need to be completed before launching job B and same for job B and C (this is what I’m calling chained data jobs). Configuring a Sleep in the iterator loop greater than the running time of my jobs is working, but not optimized. My question is: Do you know if there is a way to trigger chained data jobs in Action Flow, meaning triggering Data Model Schedule or launching several jobs

Hi    We are seeing a strange issue where we are using the exact same formula as in Analysis for a KPI, however the data on excel generated by action flow is about 2% different from that on the analysis sheet. Has anyone encountered similar situation and what was the resolution? 

Hi everyone,I’m exploring the idea of creating a view for supplier evaluations where the supplier’s logo changes dynamically – meaning the correct logo is displayed depending on the selected supplier.My idea was to use a variable in the image component to call the specific URL for each logo. Currently, this doesn’t seem to be possible.Is this something you are looking into, or are there any workarounds? I’d love to hear your experiences.Thanks & best regards,Jan

Have you already seen the "Create AI Prompt" module in Action Flows? This module lets you build powerful AI-driven use cases and incorporate AI-generated text or recommendations directly into your automated workflows. Learn more in Celonis Docs! What would (or do) you use this module for? 👉🏻 Comment below!

We're excited to announce the brand new "From Data to Value: Order Management" course as the first in a new series of learning assets! 🎉 We created this course specifically for our Partners, offering them a chance to get hands-on with a real end-to-end case study, following the Celonis Value Methodology from start to finish.It's the perfect resource for partners who want to master a critical Order Management use case and learn how to go from raw data to a successful implementation.Start the course today! Stay tuned for more! 

Hey all,I have a process where I have four activities labeled: A, B, C, D.In the event log I have for one case equal timestamps for B and C: 08:11:00 until 08:23:00.My problem is that Celonis visualizes this process as A → B → C → D, however I expect the process to look like A → B, C → D. Is there any way to do this, and if so, how?

Hi,We are very interested in becoming a services and consulting partner for Celonis in South Africa. With our mix of Industrial Engineering and data management expertise across mining, manufacturing, logistics, hospitality and financial services we believe we could provide an incredible service in this country by implementing Celonis and working with customers to realise real returns. There are a significant number of Tier one companies across the above sectors that would benefit.I would ask someone from Celonis to contact me please to understand how a potential formal relationship would be structured and would work.  Many thanks,Alex StampEntity IM (Pty) Ltd (www.entitysa.co.za)

Hello,I'm trying to make the DSO indicator, but I need to get data from several tables and I'm having problems...The DSO formula is made up of two parts, Revenue and Accounts Receivable. I need to calculate each one individually and then divide one by the other.I'll use the example of Accounts Receivable:Quando eu uso os campos de Filtro, com os seguintes filtros, funciona sem problemas:FILTER "o_celonis_SalesOrder"."CompanyCodeText" IN ('CompanyNameZYX');FILTER "o_celonis_SalesOrder"."SalesDocumentType" IN ('XXXX', 'YYYY');FILTER "o_custom_CustomerAccountItem"."BaselineDate" <= {t ${end_date}};FILTER "o_custom_CustomerAccountItem"."ClearingDate" > {t ${end_date}} OR "o_custom_CustomerAccountItem"."ClearingDate" IS NULLHowever, when I try to place the same filters in Case when, to generate the indicator that will be combined with Billing, there is a connection problem between the tables (o_celonis_SalesOrder and o_custom_CustomerAccountItem).sum( CASE WHEN "o_celonis_SalesOrd

Hi Team,I’m trying to send data from one Action Flow to another without using a webhook. Is that possible? Thanks in advance for your help!

Hi team,I’ve solved duplicates in Object table, Object Change table and Events tables with ROW_NUMBER() OVER (PARTITION BY A."CASE_KEY") meaning each row is unique, and still I receive the below error from Celonis: The data model contained joins that could not be executed in the user-defined direction due to duplicates in the dimension table. Please review the foreign key connections in Data Integration. The joins of the following tables have been executed successfully in the reverse direction: [Event table]1 --> N[Object table] Does someone have any idea on how to solve it?When there are duplicates on both tables, the model doesn’t even upload. In this case the duplicates seem to be in the Dimension table (I assume, is this the object table?) and therefore the model has been uploaded, but I’m not sure all the connections have been applied.  Any ideas to solve this? Thank you in advance!

Hi All, Andrew here from Johannesburg, please to be a part of the Celonis Community. I’ve increasingly gotten fascinated by Process-Mining (&Digital Twins), and am looking forward to learning more as  my organisation looks to embark on a Celonis journey.

I have 2 different data source and initially i build my objects and events in one data source and next i have expanded it to other data source. When i made changes and published to development the perspectives have failed and this had impacted the views that are built on Production perspectivesOnce the issue is solved with perspectives the views are again back to normal is there any link between test perspectives and production perspectives. 

Hello,Im no longer able to access past Celosphere (2023 & 2022) video on-demand. I belief it used to be https://www.celonis.com/celosphere/2023/recordings/watch and https://www.celonis.com/celosphere/2022/recordings/watch respectively. Currently URL redirect to 2024. Is there any chance to watch year 2024 and 2023 past recordings? Thank you. 

Hi, I currently have a dashboard in Studio Analysis for which I built an Action Flow that picks up a distribution list with certain filters so that i can send out automated emails with a pdf attachment (each with different filters). Now I wanted to do the same with a View and this is not possible.50 users should receive an automated pdf of a View on a weekly basis filtered only on their set of Divisions/ Product Groups. What is the best alternative to automate this?BR  

Hello All,Could you help me to advise on how to classify the bucketing with the help of coloring in pivot table which is recently develop in new view. We are able to provide the color classification in Olap Table however i am afraid it is not yet possible in pivot table.Please HelpRegards,Apurva 

Hi all,I am trying to extract an olap table data from a view can you guys please help me with the appropriate python/pycelonis code. Thanks,Akshay

Hi all, I try to find an easy solution for the following situation:I am triggering an Python script in ML Workbench via Action Flow.This Script is using pycelonis and extracts an OLAP table out of an Analysis. The OLAP table is containing exactly the information, columns etc. how we need the data. My first idea was to create an .xlsx file directly within ML-Workbench from dataframe and get the .xlsx file that is then stored within Jupyter File Browser via another Action Flow module. So far I haven't found a solution to access the files stored on ML-Workbench. Using Celonis Query Data -> CSV Advanced etc. is a total pain because in both modules I have to add all the columns again and do the mapping and all this stuff although the structure itself is already available on Analysis OLAP table level. Another issue is that I wanted to do this within one Action Flow and the Action Flow is not waiting till Python script execution is completed. Current workaround is the use of Sleep modu

Feature Request: User Creation Date in Celonis Admin & Settings DashboardThis request proposes adding a new feature to the Celonis Admin & Settings Dashboard that would display the User Creation Date for each account.Purpose & Benefits: Provides administrators with visibility into when a user account was created. Helps in audit readiness and compliance checks by tracking account lifecycle. Assists in troubleshooting and access reviews by correlating account age with activity. Reduces dependency on separate audit reports for basic account details. Expected Outcome:A new column/field labeled “User Creation Date” available in the Admin & Settings Dashboard, enabling administrators to quickly filter, sort, and review users based on when their accounts were provisioned.

Dear community, I would like to set up a data pool parameter to allow me to switch between test and prod environment? So I would need two global variables for my data jobs:var_data_source: to allow me switch between test schema and prod schema var_table_name: to allow me when creating table to add _test at the end of the table nameI have only found the way to create parameters in EACH data job under transformation and refer to the data pool parameter. Is there a smarter way? I am still using the data integration (not OCPM). Thanks a lot!