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General Product Q&A

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  • 5,890 Replies
2571 Topics
herique.sarme
Level 3
herique.sarmeLevel 3
asked in General Product Q&A
Is there an easy way to move everything I have from a server to another? I.E., I'm going from eu3 to us1 and I'd like to duplicate all my analysis and workspaces in Studio

Is there an easy way to move everything I have from a server to another? I.E., I'm going from eu3 to us1 and I'd like to duplicate all my analysis and workspaces in Studio

00
E
Level 2
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Level 3
mustafa.arslaLevel 3
asked in General Product Q&A
Hello, After I query the data, I need to create a CSV file in a certain order in Action Flow. I only need 3 columns with the following order: Group Id, User Id, User Action. However, no matter what I do, it changes the column order.

and always start with User ID. How can I fix it? When I use advanced CSV, it doesnt allow me to name the column. it automatically name as Column1 name, Column2 name etc.Thanks

60
M
Level 3
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Level 3
mustafa.arslaLevel 3
asked in General Product Q&A
Hello,My question is about keeping the records after running the automation process every week. So, the system would be selecting records and send email to stakeholders once in a week.

But, I will have to keep these records once the system is processed and published using OLAP table in the Studio. So, for example the columns might be Record Number and Record Created Date (System processed date). What is the best way to do so?

10
M
Level 3
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Level 2
willem.van.d11Level 2
asked in General Product Q&A
Do overlaying components increase the page's data usage? 😕

Some of my pages contain (a few) hidden components behind big grey background text boxes. In one case, it had four variant explorers. I'm wondering.Does this reduce the page's speed?Can I check the consumption of a single analysis sheet? Thanks very much in advance for your time 😀

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Level 2
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Level 3
claire.chen12Level 3
asked in General Product Q&A
Data Extraction - Error executing function /CELONIS/EX_STATUS

I had this error occurred during data extraction and could not be executed. Does anyone know why?

160
G
Level 8
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Level 8
guillermo.gost12Level 8
asked in General Product Q&A
A definition of "use case"?

Anybody has a "strong" definition of what will be a use-case in Celonis? I am thinking on a wording that could be use in proposal. Like when we limit the effort to "3 use cases", add that definition. TIA

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Level 3
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Level 4
preethi.p12Level 4
asked in General Product Q&A
How to add days to a date column in vertica sql?

I want to calculate start and end week of a particular date where week start date is Monday and end is SundayI’ve tried using ADD_DAYS & DATEADD which is in supported vertica sql functions but getting error that it requires permission

290
P
Level 4
michaela.gebha
Level 3
michaela.gebhaLevel 3
asked in General Product Q&A
Hi, is there a way to prevent that an Action Engine Signal is resolved by the system automatically, but can only resolved manually by the responsible user?

Hi, is there a way to prevent that an Action Engine Signal is resolved by the system automatically, but can only resolved manually by the responsible user?

10
M
Level 1
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Level 2
kalina.todorLevel 2
asked in General Product Q&A
How to delete tasks in an app/view in Studio

Hi All, I have created a task component in a view and we have tested it by creating multiple demo tasks. Now, we would like to delete all test tasks we have assigned before we launch the app. Is there a way to do that without creating a whole new record in the KM? Thank you,Kalina

20
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Level 5
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Level 3
federico.sparaLevel 3
asked in General Product Q&A
Compare dates in the same column based on activity name

Hi all, In my activity table I have two specific activities named subprocess start and subprocess end. Before, between and after this two activities there are other activities and I need to count how many happened before, during and after the subprocess.Each activitiy has an eventtime, but I'm not able to compare them. Approaches already tried (for now I'm focusing on activities happened BEFORE, since I thought that it would have been easy to add other case when for during and after scenarios afterwards: (CASE WHEN DATEDIFF(ms, "ACTIVITY_TBL"."EVENTTIME", CASE WHEN "ACTIVITY_TBL"."ACTIVITY_NM" = 'subprocess start' THEN "ACTIVITY_TBL"."EVENTTIME" END) > 0THEN '1' ELSE 0 END) (CASE WHEN "ACTIVITY_TBL"."EVENTTIME" < CASE WHEN "ACTIVITY_TBL"."ACTIVITY_NM" = 'subprocess start' THEN "ACTIVITY_TBL"."EVENTTIME" ENDTHEN 1 ELSE 0 END) Both

50
F
Level 3
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Level 2
takashi.masud11Level 2
asked in General Product Q&A
I would like to know how to retrieve files on the local server using Celonis functionality.

I would like to know how to retrieve files on the local server using Celonis functionality. For example, I would like to know how it can be realized with the functions provided by Pycelonis and Celoxtractor. Is it possible to get files to Celonis without using Data Transfer API such as HULFT?

140
T
Level 2
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Level 1
pasca.relliLevel 1
asked in General Product Q&A
Hi I worked for Finedigit one of your partner. I would like to know how we can have a call to set up our plateform access?Thanks for your answer.RegardsMatthieu

Hi I worked for Finedigit one of your partner. I would like to know how we can have a call to set up our plateform access? Thanks for your answer. Regards Matthieu

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teuku.faruq13
Level 5
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Level 1
.1462311Level 1
asked in General Product Q&A
I Have completed the certification in my previous organization. No after switch can I get those certification here in my new organization?

I Have completed the certification in my previous organization. No after switch can I get those certification here in my new organization?

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teuku.faruq13
Level 5
S
Level 3
sushmith.dechaLevel 3
asked in General Product Q&A
Is there a possibility for us to connect Microsoft Sharepoint online module with Celonis?

Is there a possibility for us to connect Microsoft Sharepoint online module with Celonis?

310
muthappan.alaga
Level 4
O
Level 3
oliver.köhneLevel 3
asked in General Product Q&A
Task Mining Google Chrome Extension Console Error: "Uncaught TypeError: Cannot read properties of undefined (reading 'forEach')".

Hi, I created a project using the Task Mining Workforce Productivity Quickstart and ran an initial trial to capture data. Everything worked fine. Since the second run to capture data, the error message noted in the question and screenshot appears in the browser console every time an event is supposed to be triggered to be captured by the Chrome extension.This means that events such as element changed are not recorded, even though they should be recorded by configuration.Reinstalling the extension and restarting the project did nothing.  

20
G
Level 8
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Celonaut
claudia.schulCelonaut
posted in General Product Q&A
 New Process Cockpits available

📢  New Process Cockpits available 📢 Dear Order Management peers, We are happy to share some exciting news with you: The O2C Process Cockpit had a huge makeover and is now available on Views! With improved content quality and user experience the process cockpit is designed to be the analytical starter-kit for order management and gives a complete overview of the O2C process to get you started on your process mining journey. To state a few highlights : Focused on the most important KPIs in line with the existing value trees and process scorecards Enables you to understand current levels of performance for main KPIs to increase labor productivity, customer satisfaction, revenue and working capitalCentralized Knowledge Model with KPI definitions and central KPI customizationImproved user flow with added documentation business context and tippsPre-built analyses to gather detailed insights into hidden inefficienciesBuilt to facilitate customizations in the front-end Go ahead

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ravi.kumar23
Level 4
M
Celonaut
miguel.galnaCelonaut
posted in General Product Q&A
CoE - Center of Excellence: Building a CoE for Celonis initiatives is a key action to ensure:

CoE - Center of Excellence: Building a CoE for Celonis initiatives is a key action to ensure: Governance: Alignment with executives, prioritisation of initiatives, etc.Deployment: Adequate Data Analytics / Engineering skillsValue: Follow the Path to Value methodology across departments and use casesEnablement: Train users as you expand your use cases and increase the volume of users The following document and template cover Celonis best practices to initiate and setup a CoE based on the needs of your organisation. CoE Setup Guideline: LinkCoE Setup Template: Link Hope it helps, keen to get your views.

583
ravi.kumar23
Level 4
sree.c
Level 4
sree.cLevel 4
asked in General Product Q&A
How to push a csv file to data pool as a table in global scope?

How to push a csv file to data pool as a table in global scope?

10
sree.c
Level 4
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Level 3
.146004086Level 3
asked in General Product Q&A
Hi, I have a problem with uploading a file from lesson 4 of Celonis academy data mining. This file is in excel. What is the problem? :/

00
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Level 3
pavan.bhara13
Level 3
pavan.bhara13Level 3
asked in General Product Q&A
Is there a way to hide the Marketplace, Action Engine, Process analytics and other unused options for "Member" Access in Business apps?

Is there a way to hide the Marketplace, Action Engine, Process analytics and other unused options for "Member" Access in Business apps?

00
S
Level 3
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Level 4
preethi.p12Level 4
asked in General Product Q&A
How to dynamically set a value in chart title instead of using a textbox component in view?

I want the value to be update after every load and it has to be dynamic.I can consider the value field in textbox component.But I’m trying to figure out if this can be done in chart title itself in a view

110
M
Level 1
S
Level 3
sanghyeok.kwakLevel 3
asked in General Product Q&A
Can't use data integration in snap account?

I mainly use the training account, but I'm trying to upload a csv file to test on the snap account, but data integration doesn't work. I have to use the quick starter to upload the data. I wonder if there is something I missed.​My account is an administrator and I am registered as a member alone in snap.

10
M
Level 1
muthappan.alaga
Level 4
muthappan.alagaLevel 4
asked in General Product Q&A
Have anybody worked on Extracting XLSX file from sharepoint and pushed to celonis using action flow?

i am able to extract the xlsx file, but i am not sure about the next steps on pushing it to celonis database. i am able to do a csv file using standard template by converting it to json. but how to do xlsx file.   

70
S
Level 1
K
Level 1
kiran.ramkr16Level 1
asked in General Product Q&A
What is the alternative for backup_content() function in PyCelonis 2.0+?

We have implemented a version control mechanism for data transformations using backup_content() function. The newer version of PyCelonis does not seem to support this function. Is there an alternative to this function in the lastest version of PyCelonis? Thank you.

20
S
Level 1
S
Level 1
sebastian.darenLevel 1
asked in General Product Q&A
Hello - I'm trying to set up Workforce Productivity as part of the Task Mining learning track but getting a msg telling me to contact my Customer Value Mgr or submit a support ticket. (See screenshot below)Can you please advise?

Hello - I'm trying to set up Workforce Productivity as part of the Task Mining learning track but getting a msg telling me to contact my Customer Value Mgr or submit a support ticket. (See screenshot below) Can you please advise?

20
abhishek.chatu14
Level 7

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