Product Q&A

Hello all, I'm really excited to announce a recent feature update for Action Flows. It is now possible to trigger an Action Flow directly from a table in View using the dropdown input feature.This allows users to choose an option from a predefined dropdown list when taking an action from a view. This choice is then passed on to the Action Flows as an input and therefore enables advanced human-in-the-loop use cases.  You can find further documentation here.  

How can I get the process copilot to use the record attributes saved on a knowledge model to search for the “output” rather than using the sample from the prompt? I have tried removing the sample from the prompt and it does not work. I have used the attributes on the knowledge input section of the process copilot as well and it also seems not to be enough.

Hi everyone I have a challenge that I’m trying to figure out related to pycelonis.I’m currently trying to get the component values from a view using pycelonis. Unfortunately, I couldn’t find any information inside the documentation that can help me with this.It seems that the documentation only explains how to work with analysis or knowledge models. Does anyone know how to work with components of a view inside pycelonis?Best wishes!

Hi Team,I’m working on creating a generic Action Flow with a writeback module. Depending on the OLAP table, I need to send different inputs to select the correct table for the writeback.

Hi All,Which one is the most optimized way in Object centric while making the changes in celonis catalogue Object. for example in Deliveryitem Object i want to make changes to CDPOS table which is celonis provided one i just want to add one more attribute to the existing one do i need to use Overwrite or copy pasting the whole code in Custom changes along with my attribute. which takes less time while executing the transformation ?Could someone help me here ?Thank you in advance 

Hey, I’ve an table I hope that is being creating initially using excel import. Now that I want to update the data in the same table. Can anyone please guide me to do that. Thanks in advance RegardsChethan

Hi,Is it possible to look at the list of Cases in Process Adherence Manager, just like it was in Conformance checker?  Thanks

Hi allI have a very basic question – sorry for that, I’m quite new to PQL and I cannot apply the information available online (or did not find it).I have two tables incident_CASE with column CASE_ID (1-side) and workorder_CASE with column WORKORDER_ID (n-side) (1 incident can have 1 or more workorder).How can I count the following:Number of incidents with exactly 1 workorder Number of incidents with 2 or more workorder Many thanks for your supportBestroger

Hello, I’ve registered today to access the Celonis Free Plan demo platform (with demo data, etc), but I can’t seem to find the link needed to get to it. I’ve tried using https://id.celonis.cloud/ but it only gets me to a User Management screen. Thank you

Hi everyone,I’m trying to connect MongoDB to Celonis. At first, I assumed that I’d need to use a custom JDBC driver (based on a thread that I’ve read here and the Celonis documentation).However, when I reached the step to select the “Database Type” in the connector, I couldn’t find a fitting option for MongoDB.Has anyone successfully set this up?Should I use a specific Database Type in this case? Or is there another workaround to get MongoDB connected?Thanks for any tips or guidance! 

Hi, we’re planning to use task mining for one of our customers.Would it be possible to install a desktop application on employees’ laptops without them noticing?Also, once the application has been installed, can it be run silently so that employees are not aware that they are being monitored?

I would like to understand how we can leverage Celonis functionalities to identify duplicate invoices or vendors. What are the different approaches available in Celonis to achieve this

We are currently looking for a way to capture the filters applied by a user and include them, along with data from tables, in an Excel export triggered by an Action Flow.However, we are currently unable to access or retrieve the filter information within the flow.Has anyone developed an approach or working solution for this scenario? Any help or guidance would be greatly appreciated.

Every ‘Get Row’ module suddenly stopped working, all at the same time… Has anyone ever seem this error message before? What does it mean? How can I prevent it from happening again? Error: Cannot initialize the scenario because of the reason 'Failed to compile IML function 'functionToDeleteSecond'. Unexpected identifier 'is''  

Unfortunately, despite my strong dedication to completing the program successfully, I have encountered some challenges that prevented me from obtaining the certification. My first attempt at the business assessment was disrupted due to an unexpected technical issue during the exam, which caused me to lose that opportunity. In my second attempt, I unfortunately did not pass the test. As a result, I currently remain uncertified, which is disheartening given the effort I have invested throughout the program.WHAT SHOULD I DO NOW ?

12月23日（金）に11月9日と10日にドイツで開催されたCelosphereの内容について、ダイジェスト版として日本後のRecap Webinarを実施します。日本語でCelosphereの内容をご案内させていただきますので、ぜひ、奮ってご参加ください。また、このWebinarはパートナー様だけでなく、お客さまもご参加いただけるWebinarです。​​https://www.celonis.com/jp/webinar/the-best-of-celosphere-japan/

Dear all,I was wondering if there are any approaches on how to measure how endusers are actually using the dashboards. With the purpose of improving usability.Does anyone have any approach on how to do this within the platform or by any workarounds on logs or even third party tools? Do you have any other appraoch to determine what the user really needs? Example key question would be:Which views get accessed how often?Which tabs get viewed how often?Which filters get used?Context: Naturally when developing custom dashboards you are implementing a lot of small requirements and end up always adding more functionally and therefore complexity. To have an aggregated analysis on how the users navigate a series of linked dashboards would help to remove less frequent used parts. 

Below an example of the code I am usingFor detailed information go to Celonis info page:<a href="https://docs.celonis.com/en/process-ai.html"target=_"blank"> Process AI</a>

Hi everyone, some months ago, I faced a challenge related to getting variables from a view using PyCelonis. Today I have another challenge where I need to get the result from multiple KPIs and send it back to the data pool.At the beginning, I used the module “Get Rows” from action flows, and I was able to get the values from each KPI. However, in some KPIs, the values that I’m getting inside actions flows, are completely different from the ones that exist in an OLAP’s table where those KPIs are being used. I don’t understand the reason for this, so I was thinking of a workaround solution with PyCelonis, where I would get the values from each KPI and create a dataframe that can be sent to the datapool.I can see in the documentation that we can get the values from records, but only of those records that exist in a data model. But I cannot see in the documentation how to deal with KPIs.Does anyone know if is there a way to get the value of multiple KPIs with PyCelonis, pls?

Hi, I would like to link from a dashboard to a View with Process Explorer. In the dashboard, an object is selected and I would like to give the object identifier with the link to celonis, so that I can filter in the process explorer based on that (so that I only see this individual object and it’s event log).Is this possible to achieve with a Celonis View?Many Thanks,

Hi,Do you know if there is a way to execute an already exist Schedule in the Data Model from the Action flow. I have an Action Flow that updates some fields in the source system, and I want the data jobs (extraction, transformations, and data model load) to be executed as the last step of the Action Flow, so the updates will be available in the dashboard as well. Thanks.

I have generated a zip file with the content-cli module and now I need to download it locally, but every time I press the “Download” button it creates an HTML file. That HTML redirects me to a “Secure download” which re-downloads the same HTML. How can I avoid the HTML and just retrieve the zip file?

Hi together, there's spaghetti in my head. I have the feeling like it should be possible, but can't figure out how to.I've a table like this A B 0 NULL 1 0 2 1 3 1 4 1 5 1 Column A contains the case key, B can contain a case key as a reference. E.g. case 1 refers to case 0. And the cases 2, 3, 4, and 5 refer to case 1. Now I want to "turn around" the reference so that there is a new column that shows e.g. for case 1 that it's referenced by 2, 3, 4, and 5. The result should look like this: A B C 0 NULL 1 1 0 2, 2, 3, 4 2 1 NULL 3 1 NULL 4 1 NULL 5 1 NULL Any ideas? 

Using PQL in the VBFA table, I need to combine the date and time into a single timestamp.Both the ERDAT (date) and  ERZET (time) fields are formatted as complete timestamps in our data model.I succeeded by converting both fields to strings, combining them, then converting the combined string back to a date.TO_DATE(TO_STRING ("VBFA"."ERDAT" , FORMAT ( '%Y-%m-%d' ) )||' '||TO_STRING("VBFA"."ERZET", format ('%H:%M:%S')), FORMAT ( '%Y-%m-%d %H:%M:%S' ) )Is there a more direct approach I could use to obtain the same result? The conversion to string seems  unnecessary.Thank you.

Hi ,I am trying to use a PU function and use the result as a filter within another PU function.When i try below PQL it works fine.PU_LAST( OBJECT, EVENT_LOG,EVENT_LOG NOT IN ( PU_LAST(OBJECT,EVENT_LOG)))But when i try to add another argument for the ‘not in ‘ it returns nulls . In this example the ‘ABC’ is the additional argument for the ‘not in’ PU_LAST( OBJECT, EVENT_LOG,EVENT_LOG NOT IN ( PU_LAST(OBJECT,EVENT_LOG),’ABC’)) .have also tried splitting the filter using AND but still same issue persists.Any insights would be much appreciated.