Product Q&A

Hi Team, I am trying to write a pql query to extract value of activity count between two activities one of them is either process start or process end.Like I highlighted the value in the screenshot. please let me know, how to achieve it. Regards,Ajith Naidu.

Hi,Is there a way to compare the value of the 2 row and return the one that is smaller and then sum all the smaller values together ?Sampleid 1 = 5id 2 = 20id 3 = 7sum = 5+20+7 = 32

Hello everyone,I hope you can help me understand the difference between the two PQL functions CASE WHEN and STATIC CASE WHEN.I can't find the difference using the documentation, and unfortunately, I couldn't find any content about it in the forum either. I would really appreciate your help and hope someone can explain it.Thank you for your support!Best regards,Robert

Hi fellow Celonis user,For some reason i cant make use of selections ( at the top). In the screenshot below you can see that this option is not available. Also i can't change this in the general settings. Hope someone can help out. Thanks!  

I’m attempting to create a bar graph that shows opportunities created by quarter (Q1, Q2, Q3, Q4). However, I want to include incomplete quarters (ex: Q1 - 2025, but I have no data for March 2025, only Jan 2025 and Feb 2025, but I still want to show this quarter). Is there a way to do this? I’ve tried a bunch of things, but none make the incomplete quarter appear. Thanks!

Hello everyone, have you thought about integrating line breaks into Tables of the new views? Can you please give us a brief update on this.Thank youStephan

Hello,I’m new to Celonis, currently trying to estabilish Action Flow that sends PDF reports.Is it possible to send “Email from Celonis” from Skill in Action Flow?RegardsFilip Kin 

Hi all, We have installed the ‘Open Order Processing App’ on an Object Centric Data Model (OCDM), and using the latest version, built in the Enhanced Studio. The app was installed on the ‘Test’ OCDM, and in the Tasks Management view, you see all the predefined tasks (we added ‘Approval Block’ ourselves). See screenshot below.  When we update the OCDM of the Knowledge Model where the triggers are in, and publish the asset, all tasks disappear (I’ve added the approval hold again manually): This is in some way logical, since the triggers for the tasks are linked to a data model and not to a knowledge model. However, it’s quite disturbing, because switching from Test and Production OCDMs then include that you have different tasks, which is hard to maintain. My question to you is:Are there any workarounds that you know of to move all tasks from one data model to the other, without having to install the entire app again on a different data model? Thanks in advance,JP 

HI everyone! I’m getting this error message when trying to Load my data model with a new table: “The requested column EKKO.INCO1 of table Agreements is not present in the according parquet file” .However the table “Agreements” is created in the data job with the same functions as any other table in the data model (“Create table Agreement AS ( Select CAST (EKKO.INCO1 AS VARCHAR) AS "EKKO.INCO1"...etcetc) so I don’t understand where this “parquet file” format is coming from… any idea?

In OCPM ,  How do we merge two objects into one object ?

Hey everyone, I have created an Action Flow with the List Items - Microsoft SharePoint Online module to read data from a SharePoint site that contains more than 3500 records.I wanted to know if there is any way to read records from SharePoint that exceed the limit of 3500 and how to configure this (e.g. using the Repeater module) ?  

Hi, does anyone know how to configure the live data link to Celonis in CPM? the instructions on the support page don't seem to work

I need to create a connection from Celonis - Data Integration to AWS S3 without using an access key, as our policy requires password rotation every 90 days, and I prefer to avoid manual updates. Do you have any suggestions on how to achieve this?

Hi,we are looking for an option to restrict the dropdown of an “Asignee” component to a selected number of persons. Currently the dropdown shows ALL persons / groups in our tenant (see example below): Is it possible to restrict the dropdown to display only pre-defined users or user groups? If so, how can this be achieved?BR,

How do I calculate the Cycle time in OCPM, when my process starts in one object and ends in another?I tried PU functions + bind but I didn't get good results. If anyone can help me I'd be grateful.

Hey,I have an activity that every case has to go through. I would like to know how long the time is between each case. (This is interesting for me because only 1 case can go through the activity at a time and we want to analyze the “empty” time).Does anyone have an idea how to calculate this?Thanks for helping!

Hi all,What are your methods to crosscheck all information is correct in a Studio View?Using Variables and the Knowledge Model is a very important practice, when changing formulae in the KM, then the components automatically update.However, when using a KPI from the KM is not possible, how do you ensure consistency throughout different tabs? How do you guarantee to the users that they won’t find any misalignments or mistakes?Is there a specific methodology at hand, besides suggesting a manual check tab-by-tab?Thank you for your guidelines.

Hi Celonis Community, I’m working on optimizing data jobs in Celonis Data Integration for a client with an extremely heavy SAP system (Saturn). Our data jobs currently take around 1.5 hours to process, and the client wants to reduce this to 0.5 hours. Despite optimizing SQL queries (e.g., early filtering, minimizing joins) and disabling unnecessary objects, the massive data volume seems to be the main bottleneck. Here are some examples of the volumes we’re handling: - SalesOrderScheduleLine Transformation: 119M rows in CDPOS, 59M in CDHDR, cost of 24M.- CreditMemoItem Transformation: 123M in VBAP, 824M in VBFA, 178M in VBRP, cost of 83M.- CustomerInvoice Transformation: Similar volumes, 824M in VBFA, 178M in VBRP, cost of 83M. We’ve explored strategies like incremental loads and partitioning, but the sheer volume from Saturn (e.g., 824M rows in VBFA) still slows us down. I found in the documentation that the Payment Term Checker slows with 100M+ invoices, suggesting infrastructure migh

Good dayI want to add a filter to this table that shows only the Functional locations (first column) where one of the Material_IDs has a Physical count of 0. Then it must show all the Materials for that Functional location even if its not 0. So the criteria is 1 or more of the materials in the Functional location must be 0 then that functional locational with its other materials should be shown. Below is an example in yellow: Both functional locations A-IAA-BO4-225-HEC-008’s material id must be shown here since one of them is 0. How can I do that?  

Hi everyone, I have a question regarding Action Flow. I use a Get Rows module and get two bundles as a Output. Once I wanna use the two bundles in a further module within the Action Flow, I cannot select any of my columns I defined in my Get Rows module. The only columns I can select is “Total number of bundles”, “Bundle order position”, “undefined”. I haven’t found any documentation or similar issues in the community. If anybody has an idea how I can select my defined columns highly welcome to respond. Thank youAndreas

I would like to create a KPI to count the cases of the previous month do a dropdown but I keep getting a message that "The aggregation function MAX cannot be used together with a dimension function input. Please check that there are no aggregations and dimensions used together as function inputs.” .Have you got idea how to do it?MY pql: COUNT( DISTINCT CASE WHEN ROUND_MONTH("EKKO"."AEDAT") = MAX(ROUND_MONTH("EKKO"."AEDAT"))THEN "EKKO"."MANDT"END)

Hello, I'm working on connecting serviceNow to Celonis, I did Task Extraction (OK) → Task Transformation (OK) and when I loaded data it works (loaded rows OK), but when I press "set as activity table" it gives me the message :  "Preview not available". A table preview is currently not available. The cause may be due to a missing data pool or connectivity issues” without columns to select “Case ID”, “brief description”, “date”.I need to know why the columns are not showing up in views (after transformation task) but showing up in the original tables….for information: I tested the data in task extraction, task transformation and loaded data model and they contain all data of the views. I also execute data job for all, but the columns still don't appear.Thank you in advance for your help,

Hi Team,I am facing issue while creating dropdown, I have used below PQL QueryCASE WHENRUNNING_TOTAL(SUM("PO_LINE_ITEM"."NET_VALUE_LINE_ITEM_IN_REPORTING_CURRENCY")) /GLOBAL(SUM("PO_LINE_ITEM"."NET_VALUE_LINE_ITEM_IN_REPORTING_CURRENCY")) <= 0.8 THEN 'Top 20% Vendors' ELSE 'Remaining Vendors'ENDwhile using this query in the dropdown i am getting only one option either 'Top 20% Vendors' or  'Remaining Vendors' but i want both the options in the dropdown. So pls kindly revert ASAP.Thanks,Kiranmayi

Hi all,I’m a beginner of Celonis. I belong to process office department, I’m in charge of CPM.I’ve done the 5 learning contents “Celonis Process Management (CPM)”. What should I learn next effectively?It seems that there are the cource which is “Your journey”, so I think this is effective for me.

Hello everyone,I am facing an issue while working with Celonis Studio. I have created a variable as follows:YEAR(ADD_MONTHS(ROUND_MONTH(MAX("view_meviy"."timestamp")), -1)) ||MONTH(ADD_MONTHS(ROUND_MONTH(MAX("view_meviy"."timestamp")), -1))Now, I want this variable to respond to the date filter in my report. Specifically, I want the variable to update its value to reflect the previous month based on the selected date in the filter.I would appreciate any assistance and guidance from the community on how to properly set this up.