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Question

Involve business user with task - unable to find record in task list

gauri.pai11
Level 3
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Hi team,

I was trying to follow as per below screenshot.

But i am not able to find a record in task list although added in knowledge model(Attached screenshot below of task list component and knowledge model respectively)

Can someone please guide me on this?

Thank you in advance!

3 replies

jonas.hess
Level 7
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Hello,

 

did you put an Identifier to the Record which is Missing? Normally there are only Records missing when there is not identifier set to the Record.

Jonas
gauri.pai11
Level 3
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Hi Jonas,

I can see the identifier in place.

Would there be any other reason as to why i am not able to see it?

jonas.hess
Level 7
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Atm, i dont have a concrete Idea for an other Soluation. My Adive would be to create a Ticket in Celopeers. I use it for every Problem i cant solve on my own. 

Jonas
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