Product Q&A

I just set up a free account. I am an admin in the account.I created a data pool and then when I click on “Connect to data source” it flashes the dialog box with the connection options for a second and then the screen switches to a 403 error - “oops you’re not supposed to be here”I checked the permissions on the data pool and the correct permissions are set.I checked the permissions for the the user (an Admin) and all is correct.I searched the community but did not see a match.Any ideas?Thanks!

Hi Everyone, I am working on a particular information to check to extract which is User Group Permission  and User Group through the ML Work bench.  Please keep your thought for helping. Thanks,Shakthi

HiI have a Annotation Builder run that is stuck at 80/100 transactions. When I click the cancel button it does not cancel. When I click the stop button it does not stop. When I do this enough it does stop - but when I run the next set it starts up again

I am working on an engagement where we want to create Purchase Orders (PO) in SAP triggered from Celonis based on Purchase Requisitions (PR). We are trying to implement this via Action Flows using an RFC call (BAPI_PO_CREATE1). We have the following scenarios: Mirror PR – All PR lines in one PO with identical lines Combine PR – Combine several PRs into one PO Individual – Multiple PR lines are converted into individual POs Add PR – Add PR lines into an existing PO For scenarios 1, 2, and 4, there can be multiple PR line items that need to be created within a single PO (or appended to an existing PO).Current ChallengeWe are facing issues in structuring and passing multiple line items from Celonis to SAP within a single RFC call. Specifically:We are able to fetch multiple PR line items using “Get Rows”We are using Array Aggregators to construct r

Dear Colleagues, I have a simple Action Flow where I “Get Rows” (Celonis module), then I “Create Excel” (XLSX Excel files module) containing the data I selected, then I “Send an Email” (Email module) with the excel I had created.Everything works, however in the “Create Excel” module where I do include headers, finally in the excel file they look like this: “O_CELONIS_PURCHASEORDER.PurchaseOrderItem” - is there any way to customize these headers or at least get rid of the first part “O_CELONIS_PURCHASEORDER”?Thanks and kind regards, Malgorzata 

Hi everyone,I'm using the Conformance Checking feature in Analysis to model a process and run conformance checks on a case‑filtered event log (since multiple processes are included in the same dataset).When I switch to another process variant and upload a new process model, the Readable conformance explanations start referencing incorrect activity names. However, the underlying conformance checker results still show correct explanations.It seems related to the REMAP_INTS function that runs in the background, creating a temporary INT column on the activities table and mapping these integers to activity names. My assumption is that this mapping is not being refreshed when switching filters or uploading a new model.My main question:→ How can I reset the Readable conformance results after changing filters or uploading a new model?Secondary question:→ Is th

We have a Celonis view with KPIs defined in the Knowledge Model. These KPIs use time-based filters with variables like datefrom and dateto inside the PQL-code.For example:"o_celonis_VendorInvoiceItem"."CreationTime" NOT BETWEEN {d '${datefrom}'} AND ADD_DAYS({d '${dateto}'}, 1)and elsewhere in the same KPI:"el_custom_SalesOrderItem"."TIMESTAMP" BETWEEN {d '${datefrom}'} AND ADD_DAYS({d '${dateto}'}, 1) When exporting this view to Excel via Action Flows, the Get Rows module lets me reference the Knowledge Model, but I cannot pass values for these variables.Using the Data Model instead allows variable injection in PQL, but then I lose access to predefined KPIs and calculated attributes, resulting in very complex, hard-to-maintain code.Question:Is there a way to dynamically set the variables of Knowledge Model KPIs when using Action Flows?

Hello community, I have seen that some features are not working perfectly in the Studo Analysis and there are a lot of migration tool available from Studio Analysis to Views. Is there known the future of Studio Analysis? We have quite some use cases still in this older technology and I would like to assess the urge for migration. Thanks a lot.Jan

Hi - Is it possible to 1. Use PAM in a View or 2. Recreate the PAM formulas with PQL?

I’m encountering a refresh/dependency issue with a cascading dropdown setup in Celonis Studio. I have a bar chart histogram where the user selects: Dropdown #1 (Date field): “Ordered Date” or “Submit Date” Dropdown #2 (Time interval): Days / Weeks / Months / Quarter / Years The Bar Chart buckets the selected date field by the selected interval. Current logic / dependency chain:Dropdown #1 stores the selected date column PQL into: ai_purchase_analysis_histogram_dd Dropdown #2 is a dependent control: It uses ${ai_purchase_analysis_histogram_dd.pql} for its data. It stores the PQL into: graphtimeinterval Bar chart dimension uses: ${graphtimeinterval.pql}The issueThe chart updates when:

Hi, is there a way to see/use autogenerated KPI in the View?

Hi - Is it possible to export the process explorer to an external site?

Is there a way to copy an existing asset to a blank tab on another asset within the same package?Context: Separate assets were created vs tabs but want to combine into the same asset so the filtering is carried out through all tabs. Will I have to recreate the “separate” assets within the new tab?

We have 2 spaces for P2P. 1 is P2P dev and other is P2P. The P2P is the one when we deploy users see. So there was a change made by 1 person in P2P dev which I used copy to and I have overwritten the original view in P2P and Published it. Later I got to know few people have crucial changes in P2P which got overwritten and they had not published the changes as well. Is there any way we can revert back to way it was?

For testing some data, I just imported some manual files from my computer.After I click the ‘Add data connection’ button, and add the 2 files from my PC, I dont see anything in the window below.   

Hi everyone,I'm new to Celonis and working on setting up process documentation for my team. As we iterate on our data models and analyses, I want to make sure we're properly documenting what changes we make and why.What approaches have worked for you? Do you maintain separate documentation outside of Celonis, or do you leverage any built-in features for tracking changes and decisions?Any tips on creating a sustainable workflow for process documentation would be greatly appreciated!

Can someone help me understand what that error in red means?I’m following the AI annotation builder training and I cant go ahead from here

When trying to create a process copilot this is the error I getWhat do I do? I’m trying this in Celonis training environment 

I am using the free training environment in Celonis Academy.Studio was initially available, but after I deployed an App as the guide instructed, I encountered an error that says "I am not allowed to this page" or some sort. Now the Studio button is missing. I'm only seeing the Data, MarketPlace, Search  and Help Center

“Managing existing users” page (https://docs.celonis.com/en/managing-existing-users.html) is outdated.It is possible to lock users with the “User locking policy” setting but I see no option to unlock them.The only bypass I found was to remove users then to reinvite them. 

Hello everyone, As part of setting up a control tower, I am trying to gather as much information as possible to retrieve data from the platform via API calls. After combing through most of the existing documentation on the Celonis website, the pycelonis library documentation, and the freely accessible GitHub repositories, I am still having trouble identifying how to retrieve certain elements. For example, is there a way to get a list of all the pool ids of your environment (I know it’s possible using pycelonis but I’m not able to use private library in the external scheduler I’m using)?. Do you have comprehensive documentation of all possible API calls (in my case, with OAuth authentication. This is also one of my main concern: lot of API calls working with App Key are not working with OAuth2 identification, which is preferable)? I am interested in any resources I may have overlooked. 

I want to calculate cumulative sum for column ‘Net Weight’ by Year . Below picture is result i want to have.Column definition:‘SO Created Year’ = ROUND_YEAR("VBAK"."ERDAT") ‘Created Month’ = ROUND_MONTH("VBAK"."ERDAT") ‘Net Weight’ =  KPI(“so_netweight”) Cumulative Sum=         if I use formula : RUNNING_SUM(kpi("so_netweight"),order by("vbak"."so_creatd_year"), partition by("vbak"."created_month_so_"))  , i got below error.  can anyone help ?

I have two pages: Page 1 and Page 2. Both have a "Filer Dropdown" component that allows users to select a plant value.My question is,if a user selects a plant value on Page1, will this value be synchronized with Page2? Or, does the user need to select the same plant value on Page 2 again?Similarly, if a user selects a plant value on Page2, I would like this value to be synchronized with Page1.

I have a date/time field, but somehow DAY_OF_WEEK(table.column) with %A as formatting always returns Thursday.To strip the time, I'm using Round_day() which makes 2024-07-03 from a 2024-07-03 21:23:35 timestamp, but returns Thursday, but it should be Wednesday for July 3rd. I can add a extra column from source tables, but prefer an easy PQL formula.PS: I'm using the new view experience. DAY_OF_WEEK ( ROUND_DAY( "eventproperties"."reportdate"))

Hello dear community members, A little while ago the process management topic received its own section at the Celonis community page and I would like to take this opportunity to introduce myself and provide a little bit of context around this little part of our larger community website.My name is Caspar Jans and I head up the global go-to-market team for the Celonis Process Management solution (hence the name of this section: process management). I've been in this space (BPM) for about 15-20 years now and I am looking forward to interact with all of you on this community page, at events or in customer calls.One important aspect to highlight here, is that when we speak about process management, we usually refer to process modeling and process governance and not about the process mining aspect (which is covered in the rest of the community website). We have a number of experienced CPM Specialists, Services Consultants and Support Engineers at the ready to a