Product Q&A

Hi, is there a way to see/use autogenerated KPI in the View?

Hi - Is it possible to export the process explorer to an external site?

Is there a way to copy an existing asset to a blank tab on another asset within the same package?Context: Separate assets were created vs tabs but want to combine into the same asset so the filtering is carried out through all tabs. Will I have to recreate the “separate” assets within the new tab?

We have 2 spaces for P2P. 1 is P2P dev and other is P2P. The P2P is the one when we deploy users see. So there was a change made by 1 person in P2P dev which I used copy to and I have overwritten the original view in P2P and Published it. Later I got to know few people have crucial changes in P2P which got overwritten and they had not published the changes as well. Is there any way we can revert back to way it was?

For testing some data, I just imported some manual files from my computer.After I click the ‘Add data connection’ button, and add the 2 files from my PC, I dont see anything in the window below.   

Hi everyone,I'm new to Celonis and working on setting up process documentation for my team. As we iterate on our data models and analyses, I want to make sure we're properly documenting what changes we make and why.What approaches have worked for you? Do you maintain separate documentation outside of Celonis, or do you leverage any built-in features for tracking changes and decisions?Any tips on creating a sustainable workflow for process documentation would be greatly appreciated!

Can someone help me understand what that error in red means?I’m following the AI annotation builder training and I cant go ahead from here

When trying to create a process copilot this is the error I getWhat do I do? I’m trying this in Celonis training environment 

“Managing existing users” page (https://docs.celonis.com/en/managing-existing-users.html) is outdated.It is possible to lock users with the “User locking policy” setting but I see no option to unlock them.The only bypass I found was to remove users then to reinvite them. 

Hello everyone, As part of setting up a control tower, I am trying to gather as much information as possible to retrieve data from the platform via API calls. After combing through most of the existing documentation on the Celonis website, the pycelonis library documentation, and the freely accessible GitHub repositories, I am still having trouble identifying how to retrieve certain elements. For example, is there a way to get a list of all the pool ids of your environment (I know it’s possible using pycelonis but I’m not able to use private library in the external scheduler I’m using)?. Do you have comprehensive documentation of all possible API calls (in my case, with OAuth authentication. This is also one of my main concern: lot of API calls working with App Key are not working with OAuth2 identification, which is preferable)? I am interested in any resources I may have overlooked. Thank you for your help,Best regards, Alex

I want to calculate cumulative sum for column ‘Net Weight’ by Year . Below picture is result i want to have.Column definition:‘SO Created Year’ = ROUND_YEAR("VBAK"."ERDAT") ‘Created Month’ = ROUND_MONTH("VBAK"."ERDAT") ‘Net Weight’ =  KPI(“so_netweight”) Cumulative Sum=         if I use formula : RUNNING_SUM(kpi("so_netweight"),order by("vbak"."so_creatd_year"), partition by("vbak"."created_month_so_"))  , i got below error.  can anyone help ?

I have two pages: Page 1 and Page 2. Both have a "Filer Dropdown" component that allows users to select a plant value.My question is,if a user selects a plant value on Page1, will this value be synchronized with Page2? Or, does the user need to select the same plant value on Page 2 again?Similarly, if a user selects a plant value on Page2, I would like this value to be synchronized with Page1.

I have a date/time field, but somehow DAY_OF_WEEK(table.column) with %A as formatting always returns Thursday.To strip the time, I'm using Round_day() which makes 2024-07-03 from a 2024-07-03 21:23:35 timestamp, but returns Thursday, but it should be Wednesday for July 3rd. I can add a extra column from source tables, but prefer an easy PQL formula.PS: I'm using the new view experience. DAY_OF_WEEK ( ROUND_DAY( "eventproperties"."reportdate"))

Hello dear community members, A little while ago the process management topic received its own section at the Celonis community page and I would like to take this opportunity to introduce myself and provide a little bit of context around this little part of our larger community website.My name is Caspar Jans and I head up the global go-to-market team for the Celonis Process Management solution (hence the name of this section: process management). I've been in this space (BPM) for about 15-20 years now and I am looking forward to interact with all of you on this community page, at events or in customer calls.One important aspect to highlight here, is that when we speak about process management, we usually refer to process modeling and process governance and not about the process mining aspect (which is covered in the rest of the community website). We have a number of experienced CPM Specialists, Services Consultants and Support Engineers at the ready to answer your questions. I will al

Hi guys!I feel kind of stupid to ask this kind of question but I can’t find a way to show the current year (currenly “2026”) in a chart title or column header.In the studio it was easy:I created a variable as “static value” type and used thePQL “YEAR(TODAY())”.In my chart I added the result with a syntax like“Target Achievement (Year <%=current_year%>)” Now in the views I can’t use PQL to populate a variable.I can calculate the year in a KPI - but I can’t use that in a title or column header. What am I missing??I need this variable to be populated automatically, not hardcoded or assigned manually!Thank you guys,br Florian

Hi everyone,I’m currently reviewing our extraction setup for Accounts Payable (AP) data and would love to hear from others about best practices that have proven effective across different organizations.Of course, I fully understand that every company’s landscape, compliance requirements, and data models are unique. Still, I believe there are common patterns and techniques that tend to work well in most AP extraction scenarios. I’d be very interested in your experience around the following topics:Extraction FrequencyHow often do you typically run delta extractions for AP (e.g., hourly, daily, near‑real‑time)? How frequently do you schedule full loads?Delta vs. Full Load StrategyWhich tables do you usually extract in full, and which ones are better handled via delta? Do you rely on timestamps such as creation date or change date for deltas?FiltersWhich common and robust filters do you use to reduce data volume without losing relevant AP data? Examples: company codes, fiscal years, docume

Hello everyone,When a filter is applied (e.g., for a specific source system or company code), other filters still display values outside the selected scope with 0 values.Is there a way to hide these values completely instead of showing them as 0?  

We can update augmented attributes via an Action flow, but is there a way to mass-update directly from PyCelonis?

Hello Celonis Team,one question to the Intelligence API. We want to use the intelligence API to extract and reuse date with other systems.Currently my developer is struggling with the pageSize Limit (Max. 50). When we have an high amount of selected records e.g. 1000+ he must loop over all pages the get the data in his 3rd party data pool.The question is: Is it possible to disable the pageSize Limit. So when the result are 10000 records, I want to have this 10000 records on one page.One further question is regarding how to hand over data to the Intelligence API. I learned I can the params kpi and data to select the data from the knowledge model.However, I have discovered that I can also manually create records in the Knowledge Model and consolidate data there. I can also the this manually created record within the Intelligence APIMy question: Are manual created records in the knowledge model still a supported feature in Celonis or Legacy? I ask because its currently not possible to use

Hey Celopeers, I want to create a Table within a View wihich contains 4 columns. One Column is the Dimension Column (Gives 15 Rows). In one column the numer of invoices for the current month are counted. In the other column the number of invoices from the previous month and in the last column the number of invoices for the month before last.  The user want to have the coulmn names in the format "YYYY/MM" and the column names should be dynamic, so that in the new month the column names are updated automatically. We are using the Knowledge Model - View Technology and no analysis. I also thought of using a chart diagramm, but the users require a table. I tried some things, but nothing worked. So if somebody knows about how to create dynamic columns I would be very thankful for your help :D  

Does the Celonis Action Flow Outlook module support embedding a WebP image file in the HTML? If yes, can someone share an example of the html code to do this. I was successful in embedding a .png image file in the HTML code in the Action Flow Outlook email. However, the company logo on their website is a WebP image file and when I tried to embed the WebP file in the HTML, it did not work.

Hello Everyone,I have a scenario where I need to calculate the automation rate of a process. However, there is a specific condition: I need to exclude all activities that occur between the Approval Task Start and Approval Task End. These approval segments may appear multiple (N) times throughout the entire process.Please let me know if you have encountered a similar situation before or if you have any recommended approach for handling this type of exclusion logic.

Hallo Celonis support, We have implemented Celonis RFC Module and Extractor on our SAP ECC system by importing Transport AI1K901056. Since 2023, we have discontinued Celonis license. How can we get the RFC Module Deletion Transport and clean all the cached datas ? On our SAP system, following Celonis packages are installed:  /CELONIS/CLTM                 Celonis Changelog & Trigger Ma /CELONIS/CL_DATA_EXTRACTION    Celonis change log extractions /CELONIS/CONTROLLERS           Celonis Controller for Extract /CELONIS/CORE                  CELONIS CORE UTILITIES /CELONIS/DATA_EXTRACTION       elonis Data Extraction /CELONIS/EXT                  Celonis extensions /CELONIS/EXTRACTOR             Celonis Extractor /CELONIS/IF_RFC                Celonis RFC Interface for Extr /CELONIS/RP_BG                 Reports for processing in back ZCELONISCL                    Celonis Change LogsAs an old customer, any support from Celonis will be highly appreciated. Thank you and best regardsTashi

Dear Celonis Community,in the documentation for the Process CoPilot, there is the section “Documents” for which I can’t find any documentation. https://docs.celonis.com/en/knowledge-input.html Is there any documentation about how to apply this new input of knowledge (e.g. PDFs or images) and how it synergizes with the data from the records/knowledge model? Best regards and many thanks in advanceJan 

Hi everybody,I’m hoping to get some help/ additional information from you.I intend to start using the Weekday calendar option in order to get more precise throughput times in Celonis Studio. I understand that, in Data - Data Integration - Data Models I need to select the respective Data Model, select the Calendar tab, toggle on the “Use calendar options” on, select “Weekday calendar and then select working day and enter start- and end-time for them.My question/concern relates to the information that times are in UTC. This could be an issue, since activity timestamps in the activity table within this model are all in AET/AEDT. How do I deal with this?I look forward to hearing from you. Thanks.Kind regards, Vladimir