Product Q&A

Hi all,I have a set of IDs/Case Keys that is spread accross 2023-2025. Focusing on 2024, I would like to calculate the daily average based on the Last activity dates.These IDs are divided in products, so when I create an OLAP table in Studio Views, then it takes the IDs per product, for large samples it’s closer to a correct daily average. On the other hand, when the product has 1 or 2 case IDs, then the Daily average is far from correct.Instinctively, I believe I should create a DOMAIN_TABLE but it doesn’t work. I tried using GLOBAL but it is not accepted.Hereby the code i’m using:Originaly:KPI("number_of_cases")/(  MAX (REMAP_TIMESTAMPS (PU_LAST("PROD_CASE_TABLE_DR", "PROD_ACTIVITY_TABLE_DR"."EVENTTIME"), DAYS, WEEKDAY_CALENDAR ( MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY ) ))-MIN (REMAP_TIMESTAMPS (PU_LAST("PROD_CASE_TABLE_DR", "PROD_ACTIVITY_TABLE_DR"."EVENTTIME"), DAYS, WEEKDAY_CALENDAR ( MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY ) ))+1) orKPI("number_of_cases")/(DATEDIFF ( dd, PU_LA

Hi,is it possible to use a COUNT_TABLE together with CASE WHEN to form a KPI? Below Query works for a simple COUNT with “TABLE”.”COLUMN” in THEN, but doesn’t work for COUNT_TABLE. COUNT_TABLE(CASE_WHEN(PROCESS EQUALS XY OR PROCESS EQUALS XZ) THEN "CASES" END) Thanks!

Hi everyone,With the latest views in Celonis, is there a way to filter multiple values across one or more dimensions in one go?For example, I want to filter all the purchase orders where field vendor name contain any of the following: ‘zxc’,’et’,’corp’ - without having to manually select each value one by one from filter dropdowns.Is there a more efficient way to achieve this instead of configuringdropdowns to select dimensions, input boxes to enter search patterns, and variables?For multiple dimensions, this setup becomes impractical.Thanks in advance!

Hello Celopeers,  we would like to start using the Package Dependencies to maintain several package as DEV and one package as PROD. For KMs seems everything working fine with the KM extensions. We want to follow similar approach also in case of Views. Creating a View in DEV package and automatically synchronize the change made here to the PROD package.After some tests, we realized that changes made to View in DEV package are not reflected in the PROD package when updating the dependency.As per following description, we understood that this shoud be possible:By adding a package as a dependency, its Views and Knowledge Models can be reused using this extension mechanism. Does someone has experience with the Dependencies usage on Views and could help us overcome our issue? Thanks a lot.Jan

Hello,our users face regulary the issue that if someone sends them link with a certain selection, what opens is their last selection of the view and not the selection that was shared with them. Is there any known way how to overcome this setup? If you send somebody a selection, this selection should alway show up if the person clicks on the link. Thank you for any advice.Jan

Hello everyone,Does anybody knows what is happening with the font size of numbers in KPI Cards. Some of them are extremely big and some seem to be normal sized. Thanks a lot!

In Process Designer Graphic Editor, the default font colour for new links/text is brown. When I change the default colour it is only saved for the current model. How can I change the global default setting?

Hello all, I would like to calculate the througput time from activity to next different activity.The Challenge:My process has activities which occurs multiple times with the same name directly one after the other. This is no data issue, the process is designed that way.In case the activity with the same name occurs later in the process again, this should be count as well and not ignored.What is the time to the next activity, which does not have the same name? Process example:Avtivity       TimestampA    01:00 pmB    01:30 pmB    01:45 pmB    02:15 pmC    03:00 pmC    03:20 pmD    03:45 pmE    04:00 pmE    04:50 pmA    05:00 pm Expected Result:Avtivity       DurationA                30minB                1h 30minC                45minD                15minE                10min Does anybody know a solution or a community post, which can help me?

Dear Community,Is there a possibility to create a filter component in the Order Mgmt Execution App giving the users the possibility to filter on a range of postal codes from/to (similar like a date filter)?Thanks for your help!Kind regards,Michaela 

Hello everyone, I am unable to locate the ‘Push data into Celonis’ Data connection option within my Data pool.Could you guide me on how to enable this feature?!--endfragment>My Celonis  I want the ‘Push data into Celonis’ as the image below 

Dears, Using legacy analyses, we were able to set variable values and save bookmarks / share selections that included the state of the variables.  In studio views, it seems the state of the (user) variables in not included in bookmarks and shared selections. Has anyone encountered the same challenge? Is there any way to share a link or bookmark including the state of the variables? Thank you. 

Dears, The activity history log component in JAB views allows us to see when augmented attributes and comments were updated.I want to to pull the date when the last action was taken for the object e.g. invoice (either through update of any augmented attribute or by adding a comment). I can’t find a way to achieve this and bring the information in a table. Thanks 

Hello Celopeers, im new to Celonis and have created a view. There i use a Kpi which drops a lot of zero values. When trying to filter them out i always get the error that aggregated functions can not be used in combination with the FILTER function, and that i should try PU functions. The KPI i'm using is this:SUM( CASE  WHEN round_day("o_custom_KnotenpunktAuftrag"."AusgangForecast") = round_day("o_custom_KnotenpunktFuellstand"."Date")  THEN 1  ELSE 0 END)or alternetively this : COUNT(DISTINCTcase when round_day("o_custom_KnotenpunktAuftrag"."AusgangForecast") =round_day("o_custom_KnotenpunktFuellstand"."Date") then  "o_custom_KnotenpunktFuellstand"."KnotenpunktAuftrag_ID"end) is simply want to calculate for each KnotenpunktFuellstand.Date, how many Order.IDs i have where the filter condition is met.So i can have a table where im using the date plus KPI to see, how many outgoing orders i can except for each date. How can i have a row-count, based on a condition formulated as a PU functi

Hi everyone,I have a column with many numbers, and I have uploaded a screenshot as an example. I want to classify them into groups. FYI: I know the maximum, minimum, and median, and I also know the total number of numbers.How can I do that?Thanks in advance! 

The reports section is intended for viewing scheduled reports, we do not see any option to configure them. 

Hi Community,I'm working on a use case in Celonis Studio where I want to take inputs from users directly via Studio Views  — such as dropdown selections, text inputs, or button clicks — and then store those inputs in a backend SQL table (in a Celonis data pool).What are the recommended ways to capture user inputs from Studio Views (e.g., via Input Controls or custom components)?

Hi Community,I’m building an Action Flow that sends email alerts based on a flag column (e.g., Alert_Status = 'Yes').The email subject and body should change dynamically based on the record’s status (like Pending, Approved, Rejected).I have a config table that maps each status to a subject and body template.Appreciate any suggestions!

Hi all I am wondering how to best add a custom KPI defintion to the Variant Explorer.Mainly I want to add my custom process specific defintion of a througphuttime. Me and my endusers don’t care about the default End2End TPT that Celonis always uses as default but rather the time between two specific activities.Instead of (or at least additionally to) the “Avg TPT” Column in the selection panel I would like to use my Metric “Median CustomProcesstime”.Does anyone know if this panel can be changed? Maybe via YAML?  

Hi, has anyone created a data model for Accounts Payable using SAP FI-CA data?Could you please advise on its parameters - what do you take as case ID, which additional tables your add, which activities do you extract, etc.?

Dear all, I’d like to describe the process map like TMForum in the Process Designer .Like this : https://www.tmforum.org/certifications-awarded/huawei-digital-crm/business-process-framework/ TMForum eTOMThere are the horizontal part and vertical part.When we use the hierarchical edit alone, it cannot describe so I think that graphic is useful for me to do that. In graphic edition, we can use some diagram like ppt, but this will not be stractured.So I’d like to keep stractured and reuse the process I made as possible as I can. I ask you to advice on which parts should be presented as graphics and which parts should be structured as text. Regards,

Hello,I am quite new to PQL and I tried to assign costs to spesific activities depending on the predecessor.When B is followed by C, only C should be assigned with certain costs. When A is followed by C, again C should be assigned with costs, but with a different value. The result should look like this:CaseID Time Activity Costs 150488 07:34 A   150488 08:30 B   150488 09:23 C 0,84 150488 09:45 D   150488 10:34 A   150488 11:45 C 1,56 150488 v E     I tried this with the following code: CASE  WHEN "ActivityTable"."Activity" = 'C'   AND MATCH_PROCESS_REGEX (    "ActivityTable"."Activity",    'A' >> 'C'   ) = 1  THEN 1.56 WHEN "ActivityTable"."Activity" = 'C'    AND MATCH_PROCESS_REGEX (    "ActivityTable"."Activity",    'B' >> 'C'    ) = 1   THEN 0.84 ELSE 0END Unfortunately the table looks like that, so it assigns the wrong costs: CaseID Time Activity Costs 150488 07:34 A   150488 08:30 B   150488

Hey People,I need help sorting a coloumn in a table where each item number appears twice with a corresponding "Potential Savings" value. My goal is to sort the "Potential Savings" coloumn in descending order while keeping duplicate Item Numbers together (as shown in the current table). However, when I try to sort "Potential Savings," the duplicate entries get separated.Does anyone know how to sort the table in a way that maintains both the descending order of "Potential Savings" and keeps the duplicate items next to each other?Thanks in advance! Vendor Name Business Unit Item Number Commodity Last Order Date Expected Delivery Days Unit Price Potential Savings Alpha Supplies P18 0410390025 I030 2004-01-29 27 10.45 52.66 Beta Industries P20 0410390025 I030 2004-02-09 0 6.90 0.00 Alpha Supplies P18 0437150201 A110 2004-07-31 40 40.67 69.35 Gamma Solutions P20 0437150201 A110 2004-08-26 50 32.00 0.00 Alpha Supplies

Good afternoon/Good morning Celonautas, could any of you tell me if there is any way I can clear the variable? For example, the variable is disabled. I would like it to clear the variable from my dropdown when it is selected.Here is how it looks when I disable it.And how I would like it to look  

Hi team,I was trying to follow as per below screenshot.But i am not able to find a record in task list although added in knowledge model(Attached screenshot below of task list component and knowledge model respectively)Can someone please guide me on this?Thank you in advance!

I’ve been extracting Celonis audit logs API for user-platform analysis. I couldn’t find the right field for group name and group members in the extracted data. If you are someone done this already, please share your knowledge to get these data.Also, please mention if there is any dedicated API endpoint is available to extract those data.