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Is it possible to manually unlock users?

  • March 4, 2026
  • 1 reply
  • 26 views

Thomas Pop
Level 2
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“Managing existing users” page (https://docs.celonis.com/en/managing-existing-users.html) is outdated.

It is possible to lock users with the “User locking policy” setting but I see no option to unlock them.

The only bypass I found was to remove users then to reinvite them.

 

Best answer by nataliia.vasil12

Hello, Thomas. Yes, you can manually unlock the user. If you go inside specific user profile and then on top right corner there is drop down where you can unlock user.

 

1 reply

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Hello, Thomas. Yes, you can manually unlock the user. If you go inside specific user profile and then on top right corner there is drop down where you can unlock user.