General Product Q&A

I'd like to restore an analysis I have done in the past using Celonis. I have exported json file, but I don't know how to import the file into Celonis. Could you please give me instructions?

I'm taking BVA training. Working in Sandbox, created sandbox sheet. I added a component that I now want to delete. How can I delete that component from my sheet?

Situation: Currently, changes are made to cockpits in the test system (QA). The cockpit is then transported to the productive workspace (PROD) using "move to". With each transport, the user's bookmarks are deleted. A similar issue was already raised in 2019 (title: Hyperlink Issue), but Celonis 4.5 was used. Overview:-We currently use the cockpits in the "Process Analytics" tab and not in the Studio.-Celonis in the Cloud (no Celonis 4.x)-3 workspaces (Sandbox, Test & Productive) Further Questions: Am I overlooking another transport option here, or can bookmarks, for example, be saved from the productive environment before the transport and imported again after the "move to"? Or do all changes have to be copied manually from the test workspace to the productive workspace (components, saved formulas, variables)?

Hello,We have a O2C process and it is using a celonis data extractor agent to reach on-premise source system. Here is the question; We now going to implement a second process and it will also use an extractor. Can we use the same host to set up new extractor ? Or do we have to build a new one ?

Can somebody point me to the PSQL reference document?

I have recently started working in Celonis and exploring the Machine Learning module. When I created an app and now trying to open it, it shows "403 Forbidden (nginx)" error. Snapshot attached. What can be the possible reason? 

Could you please tell me how to create bar chart in celonis studio?

I have a problem with the course "Configure Action Flows". When I try to get access to the documentation to download the Agent installer,it always leads me to a page where a white page pops up and it is just written "Forbidden"

We are trying to add same KPIs but with different filters on same column chart (side by side), but not able to do.For e.g. we want to show number of emergency breakdowns for two plants, this will require to calculate same KPI but using a filter.Another example is to calculate downtime for two different type of work orders ( Emergency and Preventive maintenance). We want to show comparison in same chart with two columns.

The students are a mixture of engineering and logistics majors and this is their first experience with process mining and Celonis.

Hi, Celonis doesn't seem to like the escape character ("\\") when filtering graphs for product texts so tried to just replace it with the following formular: REPLACE("VBAP"."MATNR_TEXT",'\\', '-') However, I get the attached error message.  Best regardsAram

How to set auto increment field while creating table in celonis sql, since identity is not working

trying to make a connection between Oracle EBS and Celonis and I'm getting an error. Need your assistance

Hi, I have acess to celonis partner portal but I am not able to acess https://persistent-systems-sandbox.demo.celonis.cloud/ui/login . Please help me to access Sandbox. My email id is manpreet_rekhi@persistent.com, provide instructions

I'm looking for the use cases using machine learning functions in the Celonis. Could you please share the information?

how to find detail error message by support ID, it takes time to open a ticket to support time every tie.

I would like to keep a KPI analysis and transformation center chart on the same page. Is it possible to have some sort of iFrame, or view to transformation center in the Analyses? Or perhaps a Studio View?

I couldn't find any training tracks for Process Improvement. I have checked under the Categories > Process Improvement. Thanks

Throws this error:Data model load failed during table export: Data model tables could not be exported: O2C_VBRP, O2C_MARC, O2C_KNKK, O2C_VBUK, O2C_VBUP, O2C_VBFA, O2C_VBAP, O2C_KNA1, _CEL_O2C_ACTIVITIES, O2C_KNB1

I have logged into C4C+ and also invited a few of my colleagues. We intend to start a new project shortly.However, I am unable to navigate to the "Team settings" so that I can assign roles to my team members. I dont get the link to Team settings at all!

According to internal Accenture resource, once the engagement is completed, all the instance is decommissioned due to its policy. But we would like to retrieve deleted instances in the following link.  Is this possible? If so, what is the process? The link to the aforementioned environment:https://accenturepts.us-2.celonis.cloud/process-mining/ui?workspaces=f0b0621c-14ea-4f2a-b025-44965f21d257

I want to know more about the cost of your product.

Hello, I would like to calculate a market share by country in a simple table. Problem : i have column 1 : Country, column 2: sum(invoice), column 3: market share by country but i it take the sum just for the country and not the sum of all of it

The following code block was used to connect machine learning workbench to Celonis data models. The code worked for a long period of time until recently it returns an error. Anybody has an idea?  pip install --extra-index-url=https://pypi.celonis.cloud/ pycelonis --upgradefrom pycelonis import get_celonisfrom pycelonis.pql import PQL, PQLColumn, PQLFilter ------------------------------------------------------------------------------------------------------------------------------------------------------ImportError Traceback (most recent call last)<ipython-input-9-175b2f233f28> in <module> 1 from pycelonis import get_celonis----> 2 from pycelonis.pql import PQL, PQLColumn, PQLFilter ~/.local/lib/python3.7/site-packages/pycelonis/pql.py in <module> 4 from collections.abc import Iterable 5 ----> 6 from .utils.api_utils import CelonisCollection 7 8  ImportError: cannot import name 'CelonisCollection' fr

I need to setup a data push to the API, but I'm not able to find how. I only have a tech. sheet saying that this is possible. Regards,