General Product Q&A

I can count the connections or display an average but not display the total wait time for the entire cases. I can have a huge average but the total number of connections might be very small, or the opposite. So I'd like to see them combined (multiplied) to have an overall view. How do I do that ?

HI ,I am facing the issue with file uploading , when I have upload the csv file after that in map the data section there is no content visible for me . attaching the snap for the same. 

Hi all, I'd like to calculate ​average duration of the time on a each activity. Does anybody know how to do that? I assume this calculation logic below works but its not so smart.Assumption: we have activity A, B, C, and D. (sum of time spent A to B, A to C, A to D) divided by (Count of A to B, A to C, A to D)... My question is, Does celonis has such as functionality?Can we count the number of case ? (Bold part) Thanks   

Hello, I am trying to calculate a kpi that represents the number of average daily recallers (i.e., people who call more than once in the same day).The information is all in the same table, and I calculated the users (ID_Telefono) who for each day (ROUND_DAY(starttime)) made more than one call (UniqueID). The calculation was done with a CASE WHEN.To get the daily average, I divided the result by separate counts of the days available to me (ROUND_DAY(starttime)). (SUM (CASE WHENPU_COUNT(DOMAIN_TABLE("xcally_clean"."ID_Telefono", ROUND_DAY("xcally_clean"."starttime")), "xcally_clean"."uniqueid" )>1THEN 1END))/(COUNT(DISTINCT(ROUND_DAY("xcally_clean"."starttime")))) The problem is that the result is wrong. If I calculate denominator and numerator separately and divide them, I get 61, while if I leave the formulas on celonis, I get 142.There is no common table problem because all the information is on one tab

what is the difference between package variables and runtime variables and what would be best use case to use them?

Is it possible to read the data of a table that we have extracted from a source system using celonis as a CSV file in the Machine Learning workbench using python.

Could you please fill in the document attached so that we have better knowledge of the type of tests and the outcome of the tests/ residual anomaly/list of requirements (…) you execute on the standard solution (prior to BioMerieux customization)? We would like to leverage the standard tests executed by Celonis and reduce redundancy on our extend.Could I rely on your feedback by the end of this week?

Hi, I just would like to know this data job alerts setting is personal one and need to set by each user? or can we use user group to send those notification? https://docs.celonis.com/en/data-job-alerts

Hello celopeers. We are using a bar chart graph to display the distribution of cycle times. Cases with a specific cycle time are classified into the corresponding bucket. The feature was used a lot by our business users - however, inverse selection is no longer applicable. Do you maybe know why it is not working?

With kpiParams I should be able to give it's parameters (in this case a view variable) but I just get that errorSame sintax with a kpi list works fineSame table inside an analysis works fine too

I saw there is not a option for that, so I am trying make one. I want a chart with the most common variant but i don't know how transform the list of variants in a list with the most common variant.  I was trying to filter the variants making this KPI that permit "filter" with a second KPI .CASE WHEN COUNT(VARIANT ("BD_ACTIVITIES"."QUEUE"))> 186 THEN 1 ELSE 0 ENDThe secon KPI:Case WHEN KPI("variant_most_common") = 1 THEN KPI("PROCESS_VARIANTS__BD_ACTIVITIES__QUEUE") ELSE 'OTHER' ENDBut it gives me this error : The aggregation function COUNT cannot be used together with a dimension function input. Please check that there are no aggregations and dimensions used together as function inputs.Right now i don't have more ideas to can continue. I dont know if someone could help me.  

Is there any workaround to assign a default value for package runtime variables?

I want to check if the delivery date is less or equal to today's date + 42 days - WHEN TO_DATE("EKES"."EINDT", FORMAT ('%d-%m-%Y))

Hi Community, I want to visualize the amount of handover moments within a case and also calculate an average for all cases. We have multiple tables but the most relevant are of course the case table (incl. Case_Key, Case_ID) and the activity table (activities, Case_Key, Case_ID, USER_ID). The USER_ID contains the relevant info I want to use for defining the handovers but I can't seem to pull it off. Any tips?

In an action flow, is there a way to merge PDF's created with the "Create PDF Report" app? I need to create PDF's from different Analyses and send an email as a combined file.

Please clarify why column ERDAT is not included in standard ABAP script but it is selected in standard transport script.  1)     Add Activity: Record Goods Issue-- ERROR: Column VBFA_GI.ERDAT does not exist.  CAST("VBFA_GI"."ERDAT" AS DATE) + CAST("VBFA_GI"."ERZET" AS TIME) AS "EVENTTIME"                                  INSERT INTO "_CEL_AR_VBFA_ACTIVITIES FROM VBAK, VBFA, LIPS, LIKP, VBFA, VBFA, VBRP, VBRK, AR_BKPF_BSEG, USR02, MATDOC Table Name(VBFA): Sales Document FlowERDAT: Date on Which Record Was Created              ERZET: Entry time

in Case Explorer the details for column "Created By" is displaying username, but I want to display it as this case is an automated but not by user. How should I change the way it display? Appreciate any guidance.

Hi expert, I have a question regarding Delta loads. I've been using a data connection from AWS RedShift to Celonis. Before performing both the full loads and delta loads, I copy the target table, rename, and re-tied to perform Full loads and Delta loads. The full load consistently succeeds, but the delta load encounters issues. Here's the error message for the a_size_result table:Datatype of the column size_l changed from FLOAT to STRING.Table won't be delta loaded. Please perform a full load instead.When I reviewed the delta load log, I noticed that there was a change in the metadata for the 'ds_if_scm$_CELONIS_a_size_result' table.After full loads the data, I checked the data type in RedShift (String) and the Celonis Data Pool (Varchar). Could an expert please explain why this error occurs during delta loads? Thanks,

Can anyone suggest the best way to use the full capabilities of the Machine Learning workbench

Hi, I want build a POC of any process in Celonis EMS..But for that I will require dummy data. Anybody knows how should proceed ? or Can you please help me to get the dummy data.Thank you

I'm looking to understand how a customer DB contains the information required for Process Mining (case, activity, related tables) from a completely unknown system. We have access to a DBA who can provide information such as GraphML files but we do not have direct access to the DB to do reverse engineering. Is there a tool on the market that will allow us to recreate a data model from data extracted from the customer DB. We've tried spark and other tools but we really need one that can map tables and relationships (including foreign keys).Thank you

I’ve configured waterfall chart. Right now I can see the kpi values only when I hover over the bars. Is there a way I can show the KPI value on each bar? 

Can we compare dates in action flow? If yes, how?

I have to show top 3 vendors with pending balance in an email using Action flows. what PQL function can we use to sort top 3 vendors based on Amount column to apply same logic in Action flows? Basically, these values are same as if we create OLAP table and sort by Amount, but these has to build in a single KPI component as 3 KPIs.