General Product Q&A

I have currently one data pool where I have 3 Data models. I want to use data in O2C and P2P together. How do I make it possible. please see both data models attached. Is there any additional information that you might need? I want to be able to use data in VTTK/VTTP tables together with P2P.

HI, I have embarked on learning the usage of MERGE_EVENTLOG in Celonis Snap environment. I cannot set two tables as Activity Table at the same time, making it unable to go further investigation.How could you set several tables as Activity Table (and Case Table as well) at the same time?

Hi, I would like to know what I have to put on the "realm" box when installing a connector from the EMS to connect to an APP. Thanks

Hi Community, I would like to align my text vertically. Is there a way to do this in the BB code function. I am using Celonis 4.5 Thanks, Anna

Hello All, I have a csv file (attached a screenshot of the same) which has the Case ID (column A), Activity (Column N) and the Timestamp (column O) in the correct format. There are also other columns in the file that I will be using for my analysis. The error (screenshot attached) says that there are more than 100 empty cells within the Acitivity, Timestamp and CaseID columns but I have double-checked and can confirm that, that is not the case. Has anyone experienced this before? What could be the issue over here?  This is an urgent matter so any quick responses would be much appreciated! Thanks!@1460045682​ ,@joos.buijs​ ,

Hello everyone, Can someone please share details of week one courses?

MasterplanWhile CoEs are the key accelerator to drive success, daily work might drag you too much into process- and technical discussions. In order to drive sustainable Value a CoE should keep an eye on five complementary streams. The following one pager can be used as template for discussing and managing all relevant streams.Hope it helps, keen to get your views

Hi Team -  I am working on developing a business case to develop a business case at my company. I want to show the value and the business benefits exist in developing a CoE. I understand the value and have a vision on what I want to accomplish with a CoE. Does anybody have a business case or presentation I can leverage in developing a business case to our leadership to getting a CoE established? Any other feedback is greatly appreciated.Best,Paresh

Hello, Celopeers! This is my first attempt at what will (hopefully) evolve into a series best-practice forum posts. If you have any questions about anything I share here, please do not hesitate to ask. I also encourage you to follow along with this post, so please log in to the EMS! In my four years here at Celonis, I've asked (and have been asked) many, many questions about our platform and its capabilities. The top 5 questions I've seen (and continue to see) asked are: Can we establish a connection to source system ABC-123? How do we do this? Is there a step-by-step guide?How can we manage access to our team? Is there a step-by-step guide to setting up SSO?Do we have a PQL function that can do XYZ? Are there examples of function input and output?What are our options for editing a specific component in our analysis?What features of the Celonis EMS are currently available? Can you tell us about them?

Hi All, While working with multiple systems and Vertical Scenario (where different steps of a process are tracked in different source systems), do we have any documentation/ best practices on how to set up a data model? The training covers the Horizontal scenario in detail but I couldn't find any material for the Vertical scenario.  Any tips/suggestions would be helpful!!

Hi everyone, I would like to know if there are connectors ready to extract data from the Oracle HCM platform. We´re planning to use EMS to map and analyze personnel moves through positions, including transferences, promotions, demotions, etc. Thanks.

Hi everyone, I created a Chart and face the problem that the expression of the KPI does not fit into the tooltip.   Option 1: Is there a setting to change the size of the tooltip box? Option 2: Alternatively I wanted to limit the characters of the variables. Could you help me to insert a LEFT or RIGHT statement? My syntax does not work. <%= MyVariable %> --> Full text is shown<%= LEFT(MyVariable,10) %> --> Only show the left 10 characters

Hi community,  I created a dashboard and would like to use a variable so that the end-user can easily switch between first-to-first // first-to-last occurrences. Could you help me with getting the syntax right. Thank you!

Is it possibile to receive commercial deck and presentation in Italian?

Anbei die heute bei unserem virtual cocktail gezeigten Folien zu CoE

[Salesforce Extractor - Pseudonymization] Hi guys, assuming that the SFDC extractor is within the celonis cloud, it seems to us that non-pseudonymized data is at least for some period of time brought to the celonis cloud before it gets hashed. If this understanding is correct, would you know for how long would that be storaged (is the non-pseudonymized deleted at some point?) and how can we make sure that this information could not be accessed at all at anytime? Thanks a lot

Hi. I'm starting with Celonis and I was wondering if any of you guys have any suggestions of filters in AP, Cash Discounts that can show the customer the discounts for early payments that he is missing.

Where I can find Celonis installation document? What's the servers architecture to setup for an on premise installation?

Organizations sometimes have a distributed model of process improvement for example there is a central business strategy team and there is also a decentralize line of business operations improvement. who has figured out how to balance this duplication of capability when both want to use process mining and use 2 different tool sets?

After viewing the "Thought Leader Panel: Managing Real Organizational Change: The New Center of Excellence on CoE" I wonder: How to manage standardization and quality control when you support the self-service approach for users to create their own analyses? Besides, offering established templates for it.

What specific Use Case does Celonis provide for FSI?

Did you know that 71% of our strong customers gave us feedback that they have a CoE in place? CoEs are a crucial driver when it comes to spreading EMS across an organisation. What are your experiences?

Success with Celonis: Driving Organizational Change and Building a Center of Excellence Join us at Celosphere and learn first hand how to set up a center of excellence to drive value, assist with governance and steering, deploy and maintain tools, and enable & support users. The session covers a variety of different operating models for how to get to a CoE that is right-sized for your business. The session's speaker is Lars Reinkemeyer, our VP of Customer Transformation and one of Celonis' very first customers at Siemens all those years ago. Under his guidance and leadership, Siemens saved over $10M in process efficiency improvements.  If anyone can advise on the tips and tricks of creating a center of excellence and driving change across your enterprise, it’s him. And he’s on hand to answer all your questions on Celopeers too! 

Today I noticed we moved from the Celonis Community to CeloPeers.com. This needs some getting used to of course. My main question however is if the Celonis Community will be available for archive purposes (e.g. read only), as I found it a valuable resources and it will take time before Celopeers will be at the same level.

That was a really cool and inspiring session by BMW at Celopshere 2020. https://www.celonis.com/celosphere-live/bmw-lessons-learned-a-rollercoaster-ride-to-process-excellence/