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ServiceNow Connector for IT Service Management - Incident Management - Data model load failed

  • August 6, 2021
  • 2 replies
  • 7 views

Hello.

I'm currently testing the ServiceNow Connector for IT Service Management - Incident Management. Unfortunately, the model cannot be loaded:

 

Data model load failed during table export: Data model tables: _CEL_INC_ACTIVITIES, sys_user_group, BACKLOG, incident contain more rows than the allowed maximum per table of 0. Please reduce the number of rows.

 

The data jobs ran errorless.

Any idea what is wrong?

Best regards,

Heiko

2 replies

Hi,

 

I had have the same problem in tryCelonis enviroment, it is a restriction of this kind of sites as Celonis support answer me day ago.

 

Best,


  • August 9, 2021

Thanks for the hint