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Process Analysis

In the Process Analysis topic, you can ask questions and start discussions about systematically examining workflows to identify inefficiencies, capture value opportunities, and get recommendations for improvements using Process Mining and AI.

  • 552 Topics
  • 1,505 Replies
552 Topics
yuyao.wang13
Level 2
yuyao.wang13Level 2
asked in Process Analysis
Inquiry on Best Practices for Building an Overview View with Data from Multiple Data Models

Dear all,I am currently working on building a view for the management team to track KPIs across the entire organization. The organization consists of multiple entities, each using different systems (e.g., SAP, MSSQL, etc.), and as a result, we have multiple data models in the backend.In the overview view, we want to visualize data from these different models in a single interface. I have created a space that contains one view and multiple knowledge models. I would like to confirm whether this approach aligns with best practices and if it is possible to achieve my goal with this setup.Looking forward to your insights.Thank you,Yuyao

527
bunyod.sap
Level 4
1 day ago
bennita.dutoi12
Level 4
bennita.dutoi12Level 4
asked in Process Analysis
snapshot

Hi There, does anyone know if Celonis can take snapshots of values? We determine inventory but its always the newest and latest figures and I cant find a proper data to use for a timeline graph of inventory. So I was wondering if its possible for Celonis to take a daily snapshot of a figure for use in a graph. 

163
bunyod.sap
Level 4
1 day ago
marcus.sturs11
Level 2
marcus.sturs11Level 2
asked in Process Analysis
Calculate Average Activites for similar cases

Hello all,I am struggling to calculate the average count of activities for similar cases. The calculation returns a wrong result. It doesn’t matter if I use PU_COUNT on the activity table or CALC_REWORK. Example DataCase ID Parameter Number of Activities in Activity table 1 A 10 2 A 10 3 A 20 4 B 15  I would like to know the amount (count) of process steps (activities) on average for cases with a certain parameter.Expected ResultParameter Average activities count A 13.33 ((10+10+20)/3) B 15 (15/1)  What I getDimension: ParameterKPI:  AVG(CALC_REWORK())Parameter Average activities A 15 B 15  It does consider the ‘10’ activities for case 1 and 2 only once. So if the number of activities is the same for multiple cases (which might very well be the case), the calculation is wrong. If I remove the Dimension, I get the correct overall result of 13.75. But as soon as I add the Parameter as a dimension (which I need), the result is not correct anymore

100
marcus.sturs11
Level 2
22 days ago
johannes.mayr12
Level 2
johannes.mayr12
asked in Process Analysis
Combine two similiar objects to simplify analysis

Hey community, Is it possible to combine two ocpm objects with each individual eventlog to combine into on object & eventog?My szenario is that i have two objects for two different type of documents. They have the same structure and events but they are not named same as each event ends with they name of their type.And i want to perform on both the same analysis and i am looking for a way instead of duplicating all analysis and adapting the kpi to simply my it. So both less duplicate work for me and easier for the enduser to work with. Is there like a “union” function to join them or is it possible with a parameter to switch the object/eventlog in a view? Thanks in advance 

161
S
Level 3
24 days ago
lucas.diniz
Level 2
lucas.dinizLevel 2
asked in Process Analysis
How to change data model in Duplicate Checker APP

I extended my duplicate checker perspective, add the objeties what i want, and change my data model variable to my data model extended, but my view warns are records missing, these records have “aug” in the name. Anyone know how to change my data model to my data model extended and create these records missing?my perspective extended:the error when i change my data model:  

70
lucas.diniz
Level 2
27 days ago
rahul.awast12
Level 2
rahul.awast12Level 2
asked in Process Analysis
Select All check box not appearing in filter dropdown option in views YAML

I am working on creating views and created Filter check box with on click option , but  Select All checkbox is not coming at right side.Below is the YAML I am usingid: dropdown-list-60b99e03-3e73-459b-87be-9d51464f35type: dropdown-listsettings:  data:    columns:      - id: c3c70431-d853-4ff1-95ac-50bc70a226ff        order: 100        onClick:          update:            selection: multiple            variables:              - name: target_attribute_name1        attribute: TABLE_1_2.TARGET_ATTRIBUTE_NAME        displayName: ""

170
rahul.awast12
Level 2
1 month ago
preena.nair
Level 2
preena.nairLevel 2
posted in Process Analysis
Process order/Production order

what insights generation can be done for production order

250
preena.nair
Level 2
1 month ago
lucas.fisch12
Level 2
lucas.fisch12Level 2
asked in Process Analysis
PDF Export of View (JAB) does not work

Hi all, The Celonis module that creates PDF's in Action Flows can't find my View. The Connection seem to work with the App Key that also has the right permissions and the View is also published. I always get the error "Something went wrong while handling the request. Please contact Celonis customer support. Celonis Support ID: e9c4bdad-04c3-49ea-b834-0e2dc618323b" from the 'Analysis' dropdown within the module. Does the Module even work with the new Views (JAB) since the next Parameter I need to fill in is 'Sheets' but the new View doesn't have Sheets, it has Tabs?

314
B
Level 2
1 month ago
manuel.wetze
Level 4
manuel.wetzeLevel 4
asked in Process Analysis
Conformance Checker (Analysis) Problems with parallel arcs

Hi all,I encountered some problems with the Conformance Checker Sheet in the Analysis.I did model a BPMN model and its rather simple but has some AND parallel arcs as illustrated below.In natural language “A,B,C has to be finished before D starts,but the A->B arc and C can happen independently of each other”.In the Overview I can now see Violations like:A is followed by C B is followed by C C is followed by DAll of which I would consider allowed in the sense of the model. Of course I can manually whitelist all of the violations, but this is rather high maintenance and distributes the single point of truth which should be the model. For me it is about understanding if this is a limitation of the Conformance Checker.Did anyone experienced something similar and solved it?Or is my model wrong? 

322
manuel.wetze
Level 4
1 month ago
Kalex
Level 2
KalexLevel 2
asked in Process Analysis
Median Throughput with conditions

Hi everyone! I am trying to built a Celonis query where I calculate the median time in a process between the Event “DRAFT” and the Event “FINAL”. I would like to additionally get the median value only for one country (e.g. Norway (NO).I have the following query which seems to work without a country condition:MEDIAN( PU_MEDIAN( DOMAIN_TABLE("ACTIVITY_TABLE."ProcessId"), CALC_THROUGHPUT( FIRST_OCCURRENCE['DRAFT'] TO FIRST_OCCURRENCE['FINAL'], REMAP_TIMESTAMPS( "ACTIVITY_TABLE"."TIMESTAMP", hours ) ) ))Now I have problems adding the country condition which would be found in the column ACTIVITY_TABLE.”country”. Maybe I have been starring at the query for too long :D. How do I add it? Best regardsAlex

240
Kalex
Level 2
1 month ago
dimari.slabb11
Level 2
dimari.slabb11Level 2
asked in Process Analysis
Creating and using a "Time" variable in Legacy Views (input-Box)

Good dayI would like end users to be able to configure a time and then be able to use this time in various KPI calculations in the Views that we are building. I created a Runtime variable (package level) called COTime_USD, I then configured input-box Form Component in a view and set this to data type: time (the input-box can also take “date”, “number” and “string”). I would then like to use this variable ${{COTime_USD}} in calculations and typically add it to a date (ie ROUND_DAY("o_custom_Payment"."Date").I have seen for dates, the variable needs to look like this in order to get it to work in calculations: {t ${{COTime_USD}} }, but I am not sure what I should use in stead of the “t” to define it a time.  When I try to execute the calculation I get stuck at “Syntax error near [:]...”. I have tried the following calculations: ROUND_DAY("o_custom_Payment"."Date") + ${{COTime_USD}} ROUND_DAY ( "o_custom_Payment"."Date" ) + {t ${{CutOffTime_GBP}} } TO_DATE(TO_STRING(ROUND_DAY ( ""o_custom

60
dimari.slabb11
Level 2
1 month ago
balu.magan
Level 2
balu.maganLevel 2
asked in Process Analysis
Creating Users in Celonis

Hello,Can we create users in Sailpoint and can we integrate with Celonis so that user will be created automatically with a role in Celonis?

151
R
Level 2
1 month ago
lars.henni
Level 2
lars.henniLevel 2
asked in Process Analysis
Display correct throughout times in Variant Explorer for cropped process flows

Hi all,I try to display the correct throughout time for the process variant in the Variant Explorer (shown to the right for the graph/list) for cropped process flows.I have cropped the process scope using CALC_CROP, both as a custom dimension and as a load script filter. The Variant Explorer returns the correct process of scope, but the total throughput time shown per process variant (shown to the right for the graph/list) is still based on the default CASE_START and CASE_END and not the process defined in the CALC_CROP.I.e, the sum of throughput times between the displayed process steps is not the same as the total throughput time for the variant.Is it possible to show the correct throughput time, given the process defined and visualized in CALC_CROP?Thanks!

40
lars.henni
Level 2
1 month ago
H
Level 2
hugo.deubeLevel 2
asked in Process Analysis
Forward filter through the URL in Studio View

Dear Celonis Team, I tried to forward a filter through the URL in an View in Celonis Studio. I followed the instructions indicated at the followig doc page: https://docs.celonis.com/en/advanced--forward-filter-through-the-url--e-g--from-an-analysis-.html. Unfortunately, although it is described in the docs using a View, the function to forward a filter via "?filters=.....Base64Tag..." does not work and the filtered View does not open after inserting the string into the URL. I wonder if there is a bug into the function, because following the proposed gif in the documentation it worked well in the past. Please help if you have experience using Views.

152
thomas.guerr
Level 3
2 months ago
balu.magan
Level 2
balu.maganLevel 2
asked in Process Analysis
ML Workbench for Predictive Analysis

I was going through various packages in the celonis and i found out that there is a package called "Celonis_ml" with no other documentation and when gone further it says it got deprecated and moved to pycelonis and the demo O2C - On Time Delivery Prediction has been built importing the Celonis_ml can anyone help what changed and how to build ML Workbench predictive analysis and what libraries need to be used an upgraded documentation..thanks!

230
balu.magan
Level 2
2 months ago
astha.j
Level 3
astha.jLevel 3
asked in Process Analysis
How to add additional data in existing webhook ?

How to add additional data in existing webhook ?

132
mateusz.dudek14
Level 7
2 months ago
julia.bauer
Level 5
julia.bauerLevel 5
asked in Process Analysis
Creation of a WORKDAY_CALENDAR

Hello everyone, I want to use the WORKDAYS_BETWEEN function, however, in preparation for this function, I need to create a Workday Calendar. How do I do this within data integration/KM?  Thank you so much! BRJulia Bauer 

535
julia.bauer
Level 5
2 months ago
paul.lymbu
Level 2
paul.lymbuLevel 2
asked in Process Analysis
Calculating Order Backlog

I’m trying to determine how best to calculate order backlog by using the activity table and event statuses. The calculation would be used to render the data into either a table, histogram or bar chart grouped into week (Round_Week(Event_TimeStamp)). Please share any ideas or code examples.

341
F
Level 3
2 months ago
vamshi.vigne
Level 3
vamshi.vigneLevel 3
asked in Process Analysis
Special Characters in CSV file (Action Flow output)

Hi Everyone, We are trying to automate extracting a weekly report and send it as a csv file via email to recipients. During this process, we found that some of the text specifically the one’s which are not in English gets replaced by some unreadable characters like /, $, *. Is there a way to avoid this?Help is much appreciated!Thanks,Vamshi D.

201
janpeter.van.d
Level 8
2 months ago
paul.lymbu
Level 2
paul.lymbuLevel 2
asked in Process Analysis
How would you use a button to navigate between tabs in the new version of views? I have a landing page and want to give users the ability to navigate directly to a page/tab.

How would you use a button to navigate between tabs in the new version of views? I have a landing page and want to give users the ability to navigate directly to a page/tab.

181
abhishek.chatu14
Level 7
2 months ago
karl.guent
Level 4
karl.guentLevel 4
asked in Process Analysis
Null is giving me trouble ... I am subtracting PAID AMOUNT from TOTAL CLAIMED. It works when PAID isn't null. I tried different options and they aren't working

PAID AMT is, by definition delayed because people have to do research and request payment before the money arrives. So, it's normal to have NULL in PAID AMT for a while. Any thoughts? Apparently, I wasn't authoring the conditional statements correctly. 

193
daniel.diers11
Level 3
2 months ago
N
Level 1
namrata.chand11Level 1
asked in Process Analysis
Can we create action flows for views?

Can we create action flows for views?

130
mateusz.dudek14
Level 7
3 months ago
P
Level 2
piotr.tomczLevel 2
asked in Process Analysis
Did Celonis change something in the Advance View component?

I work as a Business Analyst and a huge part of my work involves working with Advance View component. Recently I discovered that the "Edit Mode" button is gone for all the existing elements of my app. Also, I cannot create a new Advance View, I'm getting the error in the attachment. After this update I cannot do my job at all. Any idea what happened here?

20
mateusz.dudek14
Level 7
3 months ago
S
Level 2
shubham.gupta20Level 2
posted in Process Analysis
what is the difference between action view and a normal view ? How can we create action view ? Can someone explain the steps

what is the difference between action view and a normal view ? How can we create action view ? Can someone explain the steps

51
V
Level 2
3 months ago
lucas.fisch12
Level 2
lucas.fisch12Level 2
asked in Process Analysis
Action Flow Filter not working

Hi all,I have an Action Flow where I use the Get Rows Module to get KPI Value from the KM. Then I use the Separator and do a filter on the on side to track if KPI1 > KPI2. But it doesn't work because the KPI values are somehow formatted as <text>.  How can I do the numeric filter on the KPI's?

20
lucas.fisch12
Level 2
3 months ago

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