Unanswered Questions

Does the Celonis Action Flow Outlook module support embedding a WebP image file in the HTML? If yes, can someone share an example of the html code to do this. I was successful in embedding a .png image file in the HTML code in the Action Flow Outlook email. However, the company logo on their website is a WebP image file and when I tried to embed the WebP file in the HTML, it did not work.

Hi you all I am student of UFF in Brazil and doing my master degree there wich my tesis is Process Mining using Celonis.Can anyone help me to use this program. Iam dealing with some issues and would be very grateful if anyone can help me to continue. Below my email deniseagrellos@id.uff.br or denise.agrellos@hotmail.com Many ThanksDenise 

Hello,I want to understand if we can use pie chart color mapping on metrics instead of dimension considering the fact that top metric categories may change in the future.Currently I can map the color on dimension level. However I want to map it on calculative metrics.Any suggestions.? Regards,Apurva

Hey team,For a migration topic, I would like to know whether it is possible to extract all the source tables used in a data model. I know that it is possible to extract the final tables of the data model via PyCelonis, but I am interested in the source tables. In a old ECC system.Thanks for the help !

I have a few Architects who want training material for mapping Scenario Process maps - we have had minimal training for this and cannot find any documentation.One question is, once a Scenario is published to the Navigator and its associated processes are clicked on to view, there is no easy way to be taken back to the Scenario home page to explore more processes with in that scenario? 

Hello, I need to pull around 1 million records from a table in DM and create CSV for a weekly automated report. As of now I am using GET_ROWS module but it has limitation of 100K records. Can someone suggest the most optimal way to handle or bypass this constraint and create the csv?

Hi everyone,I’m exploring ways to apply process mining concepts to analyze performance and user interaction flows in a small digital product, and I’m curious how others here approach similar use cases outside of traditional enterprise processes.In my case, the product is an interactive application where user actions (inputs, retries, session restarts, drop-offs) generate a high volume of short-lived events. While this isn’t a classic order-to-cash or procurement process, the challenge feels similar: identifying where friction, delays, or bottlenecks occur in real usage flows.Some of the questions I’m currently working through: How to best model non-linear user journeys where loops and retries are expected Whether it makes sense to normalize event logs when actions happen in milliseconds rather than seconds Techniques for identifying performance-related drop-offs using event sequence analysis How others distinguish between “expected variation” vs actual inefficiencies in highly in

Hello, I’m creating an Excel file via an Action File. This Excel file should contain different worksheets (aggregated by business year) and should then display the data per year per worksheet.Is this possible via Action Flows?Meaning I have a list of data with different dates and the dates should be aggregated by business year, so you would have in the file different sheets for e.g. 2026, 2025 etc. Thanks in advance! BRJulia Bauer 

Hello!I encountered the following error message while trying to run my action flow:Failed to verify connection 'My Celonis User connection'. Status Code Error: 404  Please help me out. Thanks,Guru

Hi all I am currenlty investigating very basic Visualizations in Process Explorer.Ultimately I want the User to be able to include/exclude Activities in a matter where they are actually excluded form the the Directly Follows relations which are the edges of the graph.  as a minimal example lets say I have only Act A, Act B and Act C and only one case with variant A->B ->C. If B gets deselected I want the process explorer show to show A->C then. The existing Graph Control Panel only hides the activities so it would actually remove B and A->B and A-> and no data remains. I just stumbled across the REMAP VALUE (Activitycol, ('B', NULL)) PQL which would allows me to create a second event log in KM where I can then do the REMAP but only preemtively and hardcoded. I want the user to give some degree of freedom and customization the dashboard to select either a whole Event Log to be used (then I would just prepare 2 or 3) or actually do a select on the activities itself

Hi all,i got a strange issue. In view → table, i can see value “-” in column ‘Region’.However, when I try to search it in column search dialog , i can’t find it.The datasource of this column is coming from a customize excel sheet.  Can anyone help on this issue ?

Hello together,is there a way to (re-)load the data permission table automatically? Currently, it seems like that setting up a data permission table is only possible by manually clicking on the button ‘apply permission table’. I wonder if there is the possibility to schedule the load to automate this procedure.Has anyone experienced this problem and found a solution for it?Thanks! 

Hello Community,I am working in Celonis Studio- Views Asset where in one of the tabs i am adding a button that i want to use for navigating between Tabs.I tried the “Open linked View” option and yet it doesn’t seem to save and nothing happens when testing it. Any Advice please ?Thanks

Hi Community,I’m working on an individual custom project (not based on any default Celonis template) and I’m facing an issue where no data is visible in Process Explorer, even though the data model and configurations appear to be correct. I’m looking for guidance on advanced or non-obvious checks specific to custom implementations.Project context This is an individual project No default Celonis template is used All event logs, case/object tables, and views are created manually What is already verified and working ✅ Event data is successfully loaded into the data pool ✅ Transformations execute without errors ✅ Data is visible in table preview after transformation ✅ Activity column is correctly configured and cross-checked ✅ Event-to-case (or event-to-object) relationship is correctly established ✅ Case/Object ID is present and populated ✅ Data model is published successfully The issue Process Explorer shows no cases / no activities No explicit error messages are displa

Hello Everyone,I have a scenario where I need to calculate the automation rate of a process. However, there is a specific condition: I need to exclude all activities that occur between the Approval Task Start and Approval Task End. These approval segments may appear multiple (N) times throughout the entire process.Please let me know if you have encountered a similar situation before or if you have any recommended approach for handling this type of exclusion logic.