Product Q&A

In Pycelonis , when I had used get_celonis i got permission error , so I need to know how can I tackle these error.

How do clients use Celonis in the Coupa environment?

Hi Celopeers, I need to have a ratio of corrected documents to all documents issued in a given period. I don't want the total number of docs to change. Currently I am doing it in several steps: I select issue date range to get the number of documents, I insert this result into an input box (variable) and then I select correction date range. As you imagine the number of issued documents changes due to selection but thanks to the input box I can still refer to the original value stored in the variable in my ratio calculation. I am wondering if there is another possibility. Could I somehow write the result of issue date selection into a variable to replace my input box? The crucial thing it to keep the original number, so it is not affected by all other filters and selections made. I would be grateful for any tips.

I am currently trying to extract a large amount of data (CDHDR, 50+ GB) I am receiving the following error response:"SAP HANA error: cannot allocate enough memory!. SAP DBTech JDBC" The troubleshooting manual tells me to use the partition dropdown in the extraction UI. Unfortunately, applying some of the columns (e.g. Changenr or the primary keys) gives me another error response that distinct values cannot be found in the selected fields.

Hello team Is there any way to fetch user login history to data pool?  Thanks In Advance  Regards,Ankit Chatterjee

I am trying to do dynamic filtering using a variable. I have another variable which checks for date. When I try to use, it gives my date error as it doesn't recognize the variable as treats that as string.

Dear Celo Comunity, one of our customers is looking to improve it´s credit management - carrying out credit checks and credit rankings of its customers/ making credit decisions and extablishing credit limits. Any tipps on how can we do that with Celonis?

Filter on the most common variant #3 and #4. Make sure the two variants are superimposed on top of each other. Looking at the Process Start and Process End dotted lines, which of the below statements are accurate? Select TWO options.

answer

Hello Community, We have problems with the action flow when it is triggered automatically after loading a data model. The action flow is triggered several times (if the filters of the triggers are fulfilled) at the same time (see screenshot).  In the Action Flow we send an email to a specific recipient. In the action flow, we use an MS 365 connection. Due to this "parallel" triggering, the connection reaches a limit and issues the error "[429] Application is over its MailboxConcurrency limit.".  Microsoft has set the limit for concurrent requests to 4. Have you had a similar problem? Have you solved the problem? Thank you very much!Pablo

Hi Community I have the following PQL Query as an KPI: AVG (  CASE    WHEN      MATCH_ACTIVITIES ( NODE [ 'Proposal Submitted' ] ) = 1    THEN        CALC_THROUGHPUT (          First_OCCURRENCE [ 'Proposal Stage' ]          TO          Last_OCCURRENCE [ 'Proposal Submitted' ] ,          REMAP_TIMESTAMPS ( "ACTIVITIES_TABLE_HUBSPOT"."EVENT_TIME" , DAYS )        )           ELSE      'No Proposal was Submitted'      END) I would like to have the string value 'No Proposal was Submitted' for the business in thr ELSE statement. I know I can simply replace it with the INT value 0, but I don't want that.  Any help is appreciated 😊  The error reads: Operator requirements are not met. CASE WHEN expression is not compatible with an ELSE case of data type STRING when at least one THEN case is of data type INT Kind regards,Sverre Klein  

We are currently migrating to Celonis EMS, however we are experiencing an issue with the Impala connector. Celonis creates queries such as  Select * from "schema"."table" where Impala interprets " as string delimiter. Other tools that are talking to our Impala database, including Celonis on-premise, do not have this issue. Does anyone know how to configure the Celonis Impala data connection to change this? Many thanks in advance! Joos Buijs - APG

Let’s look at the code JOIN MERGEJOIN (inputs presorted) [Cost: 750, Rows: 1200] (PATH ID: 1). What does the number 750 represent?

Dynamic loading to respective table

I would like to know if it's possible to fix a view component in the top section of a dashboard, so it doesn't move vertically when scrolling.

I am having a really hard time.. a client asked me to update the augmented attribute for the unbilled status from 'In Progress' to 'New'. I created a bulk option, selected all that applied (only realized in app orders) and updated the statuses, but now he is asking me to revert back, I am not sure how I can only selected the orders that I changed. I was trying to create an AF to revert it, but is updating everything. I was thinking on filtering by change date, but is not appearing the date I make the changes... I want to filter byt the action 'Augmented Attribute 'Status' value changed from 'In Progress' to 'New', but I am not sure where is the record. Can anyone give me an idea? I am really frustered right now..

Hi everyone! I am facing a really tough situation. My client asked me to update an augmented attribute that was making the dash to not work well. The update was basically to revert the 'In Progress' statuses to 'New', the problem is that the client realized that this was not a good practice, so he asked me to revert that back, the problem is I am not finding the records for the updates for some of the orders, the activity was registered, but did not track all of them, now I do not know where this information is stored, I already checked the augmented status table, activities table, nothing there, I talked with support and they told me that when we update the status to a default value, the activity is not recorded, they suggested me to update about 2 million orders manually, if there´s any insights on this, It will be much appreciated.

SIR I HAVE USED ALL THE ATTEMPTS OF RISING STAR ASSESMENT PLEASE GRANT ME ONE ATTEMPT 

I'm getting this PyCelonisPermissionError. Even though I provided all permissions to user key  Please find the attachment,   

I am sharing an attachment for reference .   Thanks, Kandi Ajith Naidu.

I've gotten stuck with the idea that process mining the Incident process must be very beneficial but as there's not that much information to find on the topic, I wonder if there's any caution here. I can find plenty along with the academy examples for various other processes but none for the incident process. I understand that the figures 'saved' could be harder to calculate vs something like duplicated invoices, but am I barking up the wrong tree or is there potential in it?

Hello everyone, I am trying to count distinct number of shipment ids from ShipmentTable and i want to count only the ones occured in 2023. Celonis doesnt allow me to use count distinct in case when function.How can i write it,thanks a lot

If a client has already designed their TO-BE business processes, is it possible to ingest their data into their designed TO-BE processes, in order to confirm/simulate how the processes would perform before being implements?

Hello everyone, I'm trying to set up a new DM as the P2P Data model (with join EKPO and EBAN) only makes requisition numbers visible that were already converted into an order. With a separate DM I only want to see the requisition numbers that are open and not processed yet (with some other filters from other tables). Does anyone of you already set up such a data model? I'm currently getting this error message and I have already all the keys that should provide distinct data rows.  Thanks so much! BR Julia Bauer 

In the Windows under Data Integration where I write SQL Code for Transformations I sometimes have dark mode (white font on black background) and sometimes the other way around. It seems this changed from time to time and from environment to environment.Where can I set this? How is this being influenced? Obviously being a developer I want dark mode all the time 😁