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Fairly simple - we are using C4C EMS and would like to know the costs/commercial model once you have used up your free entitlement - cannot seem to find that information easily anywhere

  • January 12, 2024
  • 6 replies
  • 6 views
S
Level 2
Fairly simple - we are using C4C EMS and would like to know the costs/commercial model once you have used up your free entitlement - cannot seem to find that information easily anywhere

6 replies

H
Level 0
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Thanks for posting. We have shared your inquiry with our partner manager for you. Please wait for a separate contact or ask our partner manager from your side. Thanks for your understanding.
S
Level 2
  • stuart.johns
  • Author
  • Level 2
  • January 19, 2024
Thanks for posting. We have shared your inquiry with our partner manager for you. Please wait for a separate contact or ask our partner manager from your side. Thanks for your understanding.

Hi Hajime, I am waiting for that contact - any ideas as to when that may happen? We are keen to utilise Celonis with Clients but need that understanding of the commercial model before we can progress.

H
Level 0
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Thanks for your reply. We have shared your situation with other managers internally. We would also appreciate to contact our representative from your side if you know. We suppose that you have our representative as you signed up for C4C+. Thanks for your understanding.
S
Level 2
  • stuart.johns
  • Author
  • Level 2
  • January 19, 2024
Thanks for your reply. We have shared your situation with other managers internally. We would also appreciate to contact our representative from your side if you know. We suppose that you have our representative as you signed up for C4C+. Thanks for your understanding.

I am not aware of any representative - we signed up online and no one has been in contact, there are no contact details or commercial details available online - is there anyone I can contact?

H
Level 0
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Thanks for your reply. We understand your situation. We have shared your post with the relevant managers as already informed in the previous post. Could you please try to use "Contact Sales" in the below URL if you need urgent communication with our representative? https://www.celonis.com/contact/
S
Level 2
  • stuart.johns
  • Author
  • Level 2
  • February 2, 2024

Hi, I have raised a request for contact and two weeks later still no contact. Is there any chance a partner manager or sales person could contact me. I have a serious interest in using Celonis with my clients but struggling to get any commercial discussions or contact so leaves me unable to progress and considering alternate options.

Could someone please reach out?

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