Product Q&A

I have deleted celonis account by mistake and I can't recreate my account with my working email because the sign up email kept telling me that I have an account at celonis but I can't log in because the account is already deleted

End users usually have a problem identifying which environment they are currently using. One option is by clicking switch team which shows the name of the current environment, but it is a straightforward way.

Specifically, I am looking for hosting (data residency) options in UK region. Attached file (found from Celonis official website) says that Celonis EMS is available on Azure only in UK, but if it is available on AWS marketplace, will we be able to host it on AWS cloud within UK?

Hello, I would like to know if there is any way in which when adding data to my excel sheet, the information is also updated within my visualizations in celonis.

In the below image I want to freeze the buttons of years so that when I scroll down or up the buttons of years would remain constant on the same place. Please advise. 

I am making a pie chart, but the pie itself is too big and keeps on growing when I resize the chart. As a result, I can't see the labels. How do you resize the pie of a chart?Thanks

Does Celonis have connectors for ADABAS-NATURAL? If not, are you aware of any projects whereby extractors were built to extract data from ADABAS-NATURAL? Thank you.

Hi Celopeers team, I have a requirement where the user needs see the data as a matrix (like a image) Basically the user needs to see the trend of various KPIs for specific dimension over time. the request is in a View someone knows, how can I do it? Thanks 😉

I have 2 columns with timestamps and I need difference between those timestamps as 3rd column and I need a single KPI as avg(3rd Column). Can anyone suggest the pql formula for that..?

I have 1 case table and 3 activity tables in the data model. Its a Multi-event log model. All are connected with SalesOrder#. Case tale is 1:N with all the 3 Activity tables. The problem is, if I enable the ' EventLog AutoMerge' and then if I run the Data Load, I am getting the error as "AUTOMERGE: Stopped traversing join graph at activity table ["ActivityTbl_1"]. Is this activity table associated with the wrong case table?". AUTOMERGE: Stopped traversing join graph at activity table ["ActivityTbl_2"]. Is this activity table associated with the wrong case table? Performing eventlog automerge, but no eventlog can be merged with the target eventlog."  If disable the ' EventLog AutoMerge', then the data load does not throw any error.  Can you please help me 1) To resolve the above issue 2) Is it necessary to enable 'AutoMerge' and if yes, why? Thanks in Advance!

For example, work packages 1 and 2 have not been completed, only work package 3, and I can only find out that the process could not be completed and that work package 3 was before the end of the process. Unfortunately, I do not see that work packages 1 and 2 were not completed at all and are the reason for the cancellation of the process. Is there a way to find out in Celonis exactly which work package is responsible for the process not being completed? So that the example shows me that work packages 1 and 2 are responsible. Thank you very much!

Activity frequency show that tha activity change material occurred once 

Hi,Let's say, i have a Employee table, with 3 fields, Name, EmpID Location. It has 1000 records.Now, the requirement is, i should keep a OLAP table or something that sort of in View and in should have all the values of these 3 fields.Now, after i created the report and send it to Management, they should have the provilage to change any value in the VIew itself and that should go and update in the Celonis Table itself. Is that possible? Eg: Name, EmpID, LocationJohn , 1000, USAPeter , 1001, UKHenry , 1002, UAE. Now, from the View itself, if the client wants to update the Location of USA to 'America' in the front end itself and press okay, then the values should be updated in the view and underlying Table in the EMS. Is this achievable ?



Can any one advise if I could show the label of annotation line on legend unlike other labels of dimension and KPI's?Please see attached image.

I have attached Screenshot. can you please check it once.

Hi all! I am trying to track the information how many notifications are sent weekly by my Action Flow. Do you know the best way to do so? Can I add some module in the action flow that would be able to add a line whenever we have new notification to some table that I could then use in the KPI of the analysis? BR!Magda

I thought, I could use the generic technical documentation for Analysis sheets. But it turned out, that it's incomplete as it does not include design components like button dropdown.

The following questions contain hands-on exercises that require a personal EMS Training Environment, also called an "EMS Team". Please go to Studio and create a new analysis based on the data_EN”. Add a variant explorer to

Hello all, I have a dropdown for choosing a time dimension (day, week, year etc.). My charts change with changing this dimension so I can see my data on a more or less aggregated base. The only thing I struggle with is the conditional formatting of the dimension. I tried with setting a second variable as the target formatting but dont know how to insert this variable in the formatting field of my chart dimension. How can I do this? Thanks in advance!

how do i become a partner

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In the Celonis OCPM Training "Build your Object Centric Process Model", in the "Populate Event Relationships" section, I am unable to set the event relationship scripts even using the provided scripts, receiving the error when attempting to preview script. What could cause a "No entity table found for dataset "error while my property script is successfully running? Aren't I building the entity table for the extra table in the script? Or am I thinking of it wrong?

what happend to Celonis snap .. I m not finding it ..Coudl you please support here

It seemed to me that something has changed because the screenshots I found of Celonis Snap (i.e. the user interface) were not like this. For example, this should be the login page to Celonis Snap "