Hi Federico,

Are you using the Email by Celonis feature to send an email or have you created a SMTP server ?

Kindly note if you are using the Email by Celonis feature there are a few limitations to the same as this action is intended for testing purposes only.

In case you have setup the SMTP server or are using any other mechanisms to send mail try using Enable data loss most probably the module used is exceeding the maximum file that is larger than the maximum allowed size. While Enable data loss may not solve your problem it will point to the same.

Also try limiting the rows in Query Data to 1000 rows to understand if this may be caused by the sheer number of rows being pulled while trying to create the entire flow. In my testing actions flows with Email by Celonis and CSV module tend to fail if more the 5000-6000 rows are added to the entire flow.

Hi Abihshek,

Thank you very much for the answer.

I'm using the SendGrid module to send the email and I can't see Enable data loss option.

Probabily yes, is the amount of data that I'm trying to send, the thing is that I find quite strange that after 5-6000 rows the AF fails, I mean 5000 rows are like nothing in Data Science in general, I think.

Anyway, I'll try to split the AF into two parts, sending two emails.

Thanks!

Hi Federico,

Kindly gone through the following link for enabling data loss

https://docs.celonis.com/en/settings-panel.html#UUID-71148feb-ac3f-a501-f7d0-a32160370380_id_Settingspanel-Enabledataloss