Product Q&A

Hi All,I’ve following error message when trying to reload the OCPM data model: The Data Model Load experienced an issue with the Data Pipeline Orchestrator. Celonis Support ID: 22950f46-9f10-46af-96de-887c2e2d81a5 Does anyone know what could be the issue here? Thanks,Sunil

Hi, I am not able to finish the Exercise - Push Flat Data via ML Workbench and Exercise - Push Nested Data via AWS CLI as in both the cases even though I am doing all the steps correctly still it is giving me S3 file upload error.

Dear all , Is there a handy reference for Oracle EBS tables related to procurement , order management and inventory for process mining ? 

Hi all,I want to use the Process CoPilot with the built-in python tool in order to execute ad hoc calculations.https://docs.celonis.com/en/tool-activation.html#UUID-3c37cb75-0631-254f-a5b1-1a70ffd8d5f4_UUID-5523d1d0-d4b7-e2d3-4ebe-f999dffd6357and https://docs.celonis.com/en/tool-activation.html#UUID-3c37cb75-0631-254f-a5b1-1a70ffd8d5f4_UUID-b801ca95-08b6-fe38-c5c5-89bffe3f22aaI don’t understand the examples...My question:HOW can I implement this? HOW is the data going to be accessed and loaded in order to generate a dataframe? The examples in the docs don’t help me at all … Why is a df generated from a “KPI”? There is no relation between “get_data” output and the “code” …  HOW should I use get_data and python? HOW do these tools interact?Thank you in advance and best regardsJan  

Hi All,I wanted to know if there is any way to implement looping concept in vertica SQL in celonis. I have a use case where I have to compare two tables on the basis of a certain date type column and this comparison must be done for every month in the data type column. So, in this scenario I wanted to use the looping concept as in other coding languages like python.Thank you in advance,Akshay

Hello fellow Celonis users, I am trying to create a snooze function for my clients so that certain data will not be taken into account for analysis for the snooze set amount of time. I was wondering if it was possible to set a timer on an Action flow so that could be made possible or if you would suggest taking a different route? thank you in advance

Hi, Is there a way to arrive at hierarchy of accounts as shown below using SQL (or) PQL?I need to identify the first sold to account (ZSLD) for partner 2 using Table1 and Table2Example  

It is possible to create a table that is filled with defined variables that count certain tasks.You see, in my organization we have 2 people responsible for the tasks, which would be the User and the Supplier. The User is responsible for 3 tasks and the Supplier for another 2, so I would like to make a table that appears Responsible   #Quantity of tasks completedUser                       30Supplier                   5 I can only add them as a columnCOUNT (DISTINCT CASE WHEN "_CEL_CRED_ACTIVITIES_ARIBA"."[APRO] Estado de la tarea" like 'Approved' OR "_CEL_CRED_ACTIVITIES_ARIBA"."[APRO] Estado de la tarea" like 'Reviewed'and "_CEL_CRED_ACTIVITIES_ARIBA"."ACTIVITY_EN" like 'Revisión Usuario' THEN "_CEL_CRED_ACTIVITIES_ARIBA"."ACTIVITY_EN" ELSE   NULL END )

Hi all,I am working on this project where I need to process KPI via email. I have taken CSV file as a data model.But I am unable to perform iterations on my data. Please help me on this part

Good morning, can someone please help with the PQL to return the case with the minimum cycle time? Thank you. Denise

SKILL:OUTPUT ATTACHMENT:Can someone explain why this is happening that encoding is not perform - what do I missed?

Hi I am trying to create a line chart to compare avg throuput time between two activities how it fluctuates between different months. My Dimesion is this formula: ROUND_MONTH("AE_process_dataset_with_realistic_time_variabilities"."TIMESTAMP") My KPI formula is : PU_AVG (DOMAIN_TABLE ("AE_process_dataset_with_realistic_time_variabilities_CASES"."CASE ID" ), (  CALC_THROUGHPUT (    FIRST_OCCURRENCE [ 'Arrival at A&E' ]    TO    LAST_OCCURRENCE [ 'Initial Assessment' ] ,    REMAP_TIMESTAMPS (      "AE_process_dataset_with_realistic_time_variabilities"."TIMESTAMP" ,     MINUTES    )  ))) But I only get a graph for the first month:  Please can someone advise what I am doing wrong?

Dear Celopeers, Currently I am trying to extend the simulation capacity of Celonis in the Machine Learning workbench. To do so, I need to import an event log through, I think, PyCelonis. I would like to use the UI of the Process Explorer in a premade analysis of Studio to define the activities and connections that are imported.The following link suggests this used to be possible within PyCelonis 1.7 using the ‘Share your selection’ URL. (Analysis: Pull data - PyCelonis) This appears like a very elegant and user friendly solution to me.However, I can't figure out how to do so using the newer PyCelonis 2.12. I did find out how to navigate to the correct space, package, and analysis through different IDs. But the Python methods attached to the analysis object created through .get_analysis() do not make apparent how to perform the filtered data extraction I alluded to above.Any ideas or references on how to do this? Thank you in advance, Bas

H fellow Celonis useri, I am a newbie mainly using the visual editor for creating KPI's. My question is, is it possible to create a KPI for calculating the average cycle time of orders with only the visual editor (no PQL). A screenshot of the date is attached. Hope you can help, thanks! 

Hello, While creating plain text runtime variable, it is not visible in the analysis filters. Even after publishing the package it is not appearing. Is there any recent changes done to runtime variables in Celonis ? Thank You Usually the runtime variables used to be mentioned on the left panel  

Hello. Id like to confirm significant between cycle time and throughput time in Celonis. Would you tell me correct answers If I misunderstand it below. Cycle Time It means the time spent the whole workflow (ex. P2P, O2C, etc) 2.Throuput time It means the time about detail each workflows. (Ex. activity, case, another dimensions etc.) best regards.

Any work on open order app in OCPM?

Hi all,I am lately thinking of how to make my life as Data Engineer easier and get a up-to-date documentation of the current backend relationships. The goal is to see: which tables from source are transformed into which VIEWS / TABLES downstream. I want to have a quick and accurate answer to:Which tables are sources for a given table in the datamodel and how are they connected? What is the potential impact on downstream tables if I change something on a given extraction. Which tables are not in use? Potentially even better would be a granularity of column and not only View/TableI believe those questions belong all to the concept of Data Lineage. Which in my opinion is currently very poorly supported within Celonis.I would like to open the discussion on how to best do this and if this is a relevant problem to more people:What is you workflow when you face the questions above? (How) are you guys documenting the SQL Backend? Is it done manually?

Hi, I want to build an action flow that run at the end of the specific period based on the company period e.g. every month could be different October 23 is the end of the month and following month is end at November 27. How can I built this with Celonis built-in scheduling setting?? Thanks 

Hi all, I am trying to convert my currencies to ZAR using CURRENCY_CONVERT. Here is my code: CURRENCY_CONVERT ("o_celonis_SalesOrderItem"."NetAmount", FROM ( "o_celonis_SalesOrderItem"."Currency" ), TO ('ZAR'),"o_celonis_SalesOrderItem"."CreationTime" ,"o_celonis_CurrencyConversion", "o_celonis_CurrencyConversion"."ExchangeRateType", "o_celonis_CurrencyConversion"."SourceSystemInstance" )But it does not work.  

Hi, I'm using an API to extract datafor this purpose, the scope of Celonis, I am trying to adapt the configuration parameters that are 100% functional in POSTMAN, but when building Extractor I am finding it difficult to adapt 1) The API Resource first requires a POST request to generate the Bearer Token: Request POST: https://prod.api.wehandle.com.br/loginParamsAuthorizationHeader:Body:Scripts:Result Body Response:2) The second request uses the generated Token to GET data from the API Request GET: https://prod.api.wehandle.com.br/integrations/main/employees?page=1&limit=50&changes_to=2025-01-14T23:59:59.000Z&changes_from=2025-01-01T00:00:00.000Z&employee_address=true&employee_services=true&employee_manager=true&employee_supplier_company=trueParamsAuthorizationHeadersResult Body ResponseI'm having trouble recreating this integration successfully via Extractor BuilderPerhaps my starting point would be to decide the Authentication Method betweenBearer Authentic

Hi everyone, I need help with a filter.I want to put a filter on a kpi that only allows it to show the previous months data. The filter must be dynamic so that when I select a month from the date picker that it would always calulate the previous months data.I am currently using this PQL: FILTER "CEL_ACTIVITIES_OTT"."first_eventtime" >=ADD_MONTHS(PU_MAX ( CONSTANT ( ), FILTER_TO_NULL(ROUND_MONTH("CEL_ACTIVITIES_OTT"."first_eventtime"))),-1)AND"CEL_ACTIVITIES_OTT"."first_eventtime"<PU_MAX ( CONSTANT ( ),FILTER_TO_NULL( ROUND_MONTH("CEL_ACTIVITIES_OTT"."first_eventtime")))The problem is that I have to select both months from the date picker and Ideally I would like to only select one month. 

Hi All,I have created one column Month_Year in one of my tables which I am using for creating the analysis dashboard. The Month_Year column is of type Varchar and so when I am creating a drop-down component in the analysis rather than getting the Month_Year column in date order I am getting it in alphabetical order. Sure I know there would be answers to this query saying to change the datatype to date and then do the to_date function in the front end but in that scenario, I am getting unwanted things like day, time, hour, seconds and all. I only want the month and year to be displayed in the dropdown and that to in date order. Can anyone please help me on this query

Hi,I want to create an action flow by querying a data within a specific range of date (e.g. total number of PO created from 01 November 2024 to 01 December 2024). How can I achieve that?    

Dear all,I am currently working on building a view for the management team to track KPIs across the entire organization. The organization consists of multiple entities, each using different systems (e.g., SAP, MSSQL, etc.), and as a result, we have multiple data models in the backend.In the overview view, we want to visualize data from these different models in a single interface. I have created a space that contains one view and multiple knowledge models. I would like to confirm whether this approach aligns with best practices and if it is possible to achieve my goal with this setup.Looking forward to your insights.Thank you,Yuyao