General Product Q&A

I've had a ticket outstanding since September, all responses are just we will get back to you. Also says I can track in Community but there are no tickets listed there.

Hello everyone,I am currently trying to convert a duration of minutes (integer) into the datetime format (hh:mm). Like this: 60 --> 01:00120 --> 02:00150 --> 02:30 Is this somehow possible within PQL? I looked up a few answers online, but they often include functions that seem to be not supported by PQL.

Hi. When I take a look at the recent demos I can see that - despite of the certification tracks - they seem to avoid the use of the analysis capabilities. Most of the time, Views are used. What is the intention of this strategy? Actually, I considered the Variant Explorer as extremely useful. The recent demos make no use of it for example. Someone there who can clarify? Thanks in advance!Marco

Adding the User and Activity dimensions shows all Activity and Users per case.How can I filter for only one Max Activity time per case row? Thank you

Is there a way to add a vertical line to a chart in an analysis that signifies a "go-live" or a specific point in time? This is needed to help track KPIs before and after a specific go-live or other milestone.

Hi, i want to build an OLAP-Table with the following columns: VKONT (contract account), BETRH (amount) and FAEDN (net due Date). How can i sum up BETRH in the Table, when there are different results for BETRH and FAEDN for each VKONT? Thanks! Dominik

Any option to export all transformations from data job to downloads?

I have added a new table as a datasheet but Celonis does not recognise the column labels. However, this has already worked with another spreadsheet that is formatted in exactly the same way. What could be the reason for this?

Is it possible to upload updated data in the same Analysis? And if yes, how do I do it? Thanks in advance.

Problem with badge

Hi, After Celonis got updated, i could not find Celonis demos link. I need for sustainability. Could any one provide demo gallery link for sustainability

Hi sir, i am Tejakumar Dudekula. I am trying to open the modules but it not showing sor. I think because of i made a mistake in registration process. Now what is the solution sir.

Good day, Has someone worked with an IMPORTS process using TradeCloud, where invoices are posted in SAP? I have the complete TradeCloud files but for SAP only the table where invoices are posted in SAP.

Hi everyone, I am trying to create a scatter pot with 2 position lines, one on the x-axis and one on the y-axis. I have created the horizontal line on the chart but have not been able to create the vertical line. Does anyone have any suggestions please? Thanks for your help.

Hi all, I would like to know how we have ex/inport my template dashboard and knowledge model to other environment. Please let me how to do it or reason we can't if it is not able to do. I checked my environment options and find something export option but not found import. Thanks and regards,

Hello Team, How can an analysis be transferred from one EMS to another EMS?

CASE WHEN BIND_FILTERS (      "_CEL_CIGNA_ACTIVITIES",      "_CEL_CIGNA_ACTIVITIES"."Table" IN(<%=Table_Selection_Val%>)      <%=Queues_Text_Val%>    ) THEN    "_CEL_CIGNA_ACTIVITIES"."ACTIVITY_EN"  ELSE NULLEND I applied the same PQL function in variant explorer it is showing 'Operator requirement are not met. Operator EQUALS are not compatiblewith input of type BOOL and INT'. Please help to resolve this issue.  

i am not able to log into my snap environment

Hi, is it possible in the try-out version of Celonis to export data from Celonis? like a table? Thank you, Gabriella

Hi, is it possible in the try-out version of Celonis to delete data you have uploaded into Celonis? Thank you, Gabriella

Hello all,i have a question regarding my table order after a manual file upload. Everytime I upload my table, the table is reversed according it's case number. All activities are then ordered from last (top) to first(bottom) in each respective case. The table is also ordered according to Case IDs in general. Here is an easy example of what I am experiencing: Thanks in advanceFynn

Winning in Accounts Payable : Value through Process Mining (November 17th, 11:00 - 12:00 CET)  Together with Lotte Schepers from Van Oord, our EMS Consultant Maxine Widemann will be talking you through Van Oord’s process mining journey within the Global Financial Shared Service Center to optimize their Accounts Payable process. What can you expect?·          How we provided transparency into the complex process of accounts payable and identified its bottlenecks and inefficiencies·          Finding the root causes of why you are not paying your invoices on time·          The importance of monitoring

Hi, is there a possibilty to filter an OLAP Table for the top 10 countries, based on e.g. sum of net order value? I think it could work with index order, but when I aggregate, I get an error message. Thanks for your help! Many greetings Lukas

Hi everyone, for O2C we want to be able to analyze the top 10 customers (based on net order value) vs the other customers. Is there a dynamic way to define/filter the top 10 customers based on the net order value?