General Product Q&A

Currently, my client have a list of user IDs that we update weekly and upload manually. I would like to automate this process. We are currently considering these two methods.1. PycelonisCreating a script using the Pycelonis method maybe is a good idea and I found this answer.upload parquet file and refresh data modell automatically (celopeers.com)2. Action FlowI have not looked into this in detail, but I am wondering if it is possible to use a module such as HTTP request to upload a file, for example. I would appreciate any advice you can give me on the above, especially the second one.

Hi, how do I extend my project in the new C4C project Hub?

Hi all,I'd like to know how to omit specific throughput time activity. In my process flow is A->B->C->D, for example, and the throughtput time between C to D is too long than other throughput time and it might be misleading so I'd like to omit that value. does anybody know how to do it?

Hi, I build an action flow which sends a KPIs as csv. The numbers have a format like 12.367 and '.' is the decimal point not thousend seperator. I need the number with 2 decimal places, means 12,36. Formatnumber, parsenumber cuts the number to 12.

the access. Do you know how can I remove this lock?

Good morning, We've set up an Action Flow that sends out an Alert under certain conditions. We're currently trying to set up a Historical log of the Alerts sent, but our JSON Bubble is set to REPLACE:  Is there any way we can change it so that it APPENDS new data to the table, instead of recreating it? Thank you in advance Best Regards,

Hi,I would like to achieve an Action Flow where an Email would be send to the corresponding users/customers based on Customer or company code column value. ( for example, Based on the Company Code Value (say A), the email should be triggered to customers belonging to A. Similarly for other company codes say B,C, etc.). How can we implement a dynamic filter for the above requirement to send mails accordingly. Currently, we are doing it manually for every company code using router. Please find the screenshot below for reference.Kindly let us know how to proceed further. Thank you in advance :) FYI : @reenu.josep12​ 

Hi,  For some time nearly everyday I've got problems with my ML app. When entering that app, I can see 2 errors: 1) Failed to load the jupyterlab-git server extension<html> <head><title>502 Bad Gateway</title></head> <body> <center><h1>502 Bad Gateway</h1></center> <hr><center>nginx</center> </body> </html>  2) Error Loading ThemeStylesheet failed to load: https://XXX.celonis.cloud/ml/workbench/ea5543aa-9e2c-4923-bced-2713b6162a87/lab/api/themes/@jupyterlab/theme-dark-extension/index.css  Do you have any ideas how it fix it? What's strangest, sometimes everything works just fine (Switching to Celonis EMS theme fixes CSS, then switch back to dark theme works sometimes, sometimes not). I know i can create new app, and transfer code there, but I would like to avoid that. UI after switching to Celonis EMS theme and then to Dark Theme:  Best Regards,Mateusz Dudek

Hi Community, I would like to know whether it is at all possible to select (using the date picker) a given time frame (say 01/07/22 to 30/09/22), have the corresponding KPI calculated, and compare it for the same time frame last year (01/07/21 to 30/09/22)? Is there a way to calculate for events outside the selected time frame? we currently do this using an intricate arrangement of variables, but i wonder if there isn't a more efficient way to do this, using standard Celonis features. Thanks in advance. 

Dear Experts,As we are planning to migrate from celonis 4 on-premise to celonis ems cloud ,we are not sure how to arrive at the calculation of APC space , Can we get the details of APC consumption for all the processes under License tab in Administration panel for Celonis 4 on-premise system ? Thanks in Advance Regards,Navalan Veerapandian

Hello, We am trying to filter an OLAP table with a KPI or from the same table. In general we want to exclude from the analysis the rows of that OLAP Table that do not match with a condition (given by a KPI, a calculus etc..). *In the example, we would like to take values 5 and 6 from the column "COUNT(BKPF)"  If anoyone have the same trouble or could help me for that I would appreciate it. Than you in advance.

Have 2 concerns: 1. Heard from Celosphere that now celonis EMS can connect with Power Bi.. Is it live? If yes then how?? 2. Can I create a olap on how many of them are using a particular dashboard and user details??? 

When installing the JDBC extraction software, still Windows Server 2012 R2, which will be discontinued next year, is preferred (see Step 2- Setting up the SAP Extractor Service (celonis.com)). For durability reasons and company policies, we want to install in on Windows server 2019/2022. Has somebody experience with these versions and the working of the software, can we guarantee that the extractor software works on windows server 2019/2022?

mahaboobbasha@gmail.com​

Same questions expanded:- after the first SSO user presents a claim for a group, are all existing group members removed at once?- will SSO users remain members of groups where no claim has been presented?- to revert to manual management of a group, is it enough to stop presenting that group as a SAML claim? i.e. can we immediately populate groups manually again, or some other action required first?

For late payments, we want to calculate or capture the duration an invoice takes between two process checkpoints and if it's over an expected duration, then we tag the entry with a reason label.  Example If the duration between Vendor Creates Invoice + Scan FI Document is greater than 2 days Then, add reason 'Late Submission / Missed in Inbox' into reason column  We have multiple statements to add for other checkpoints but the logic is the same. Any help would be greatly appreciated Thanks

Hi all,I am currently trying to import data into the ML workbench using pycelonis get_data_frame. However, I am receiving the error "500 Server Error: Internal Server Error". It seems that my instance has no permissions for POST/GET in the API. I have added all thinkable permissions to the App key, used my personal admin user key etc., unfortunately, all without success. Does anyone have any clue what the issue could be? The same set-up works perfectly fine for another Celonis instance that we have commissioned.Much appreciated and kind regards,Florian

How different is Value Discovery apps that come as part of Starter kit from the Celonis Execution apps ? As value discovery comes in ems marketplace with no additional cost , Do we have separate licensing model for using Celonis Execution apps features ?

Hi all, I'm currently using the overlay functionality on the process explorer. We use this feature to open a profile view which shows the process explorer in a focus mode. As you can see in the screenshot if I filter the view and open the profile view via the process explorer the profile view is not filtered.   Is it possible to keep the filters from the view to the profile view via the process explorer? Thanks and kind regards,Sarina

Hi all, Using the updated PyCelonis version 2.0.0, I'm unable to push Pandas dataframes en parquet files towards the data pool. In the feedback, it states that it cannot be parsed towards a parquet file, but when I do this via Pandas (pandas.to_parquet()), this works without any problem. Are people facing similar problems?  Best regards,Jan-peter 

HI, I want to calculate average cost for manual tasks using zwo variables, one for average time needed for a manual task (AVG_TIME_PER_MAN_TASK) and one for average cost for manual task per Minute (AVG_COST_PER_MAN_MIN). In the activities table we added a flag "automated" 1/0, if the task ist automated (1) oder manual (0). Now I want to count all the manual task (= e.g. 500'000) and calculate them with the variables ( * AVG_COST_PER_MAN_MIN * AVG_TIME_PER_MAN_TASK.I've made a filter with all manual tasksThen I tried to calculate the whole effort in Minutes with this PQL but it didn't work.The Variable was defined as Textfield with Value and the component is a number field COUNT("_cel_eclaim_activities"."_activity_long") * TO_FLOAT(<%= LABR_DURATION_PER_MANUAL_TASK %>)

Percent stacked bar Hello, do you know if it is possible, with Studio, to have percent stacked bar graphs? Thanks

Hi all, is it possible to block another user from deleting my comment in the commenting component for views? And can I block the comment function as long as no specific order number has been selected? Thanks :)

Hello everyone, wanted to know if there's any way to merge a data model from one data pool with another data model that is located in a different data pool?

Hi, I am trying to find out how to receive an email when my connector is down, I don't see it under Admin & Settings and Notifications. Can someone guide me on where it is? Thank you