General Product Q&A

Currently the IT landscape is based on Legacys no ERP or Market solution.  This company decided years ago to develop all their technology and now are facing obsolescence and process issues and difficult to improve as there is no documentation, etc. The discovery process for an improvement project takes a lot of time and we want to improve the discovery process.  

Good afternoon, I would like to test process simulation capabilities. Could you please let me know how to start with it with a partner account? Best, Dmytro

Hello,  I'm trying to optimize very long-running queries (few hours):We want to change user type for all activities done in span of 10 seconds (so for specific activity if there's any other activity done in 5 seconds before or 5 seconds after by same user and with same activity name the user type should be adjusted). I've marked red a rows that won't be updated due to failing match (Different user_name, activity_name or exceeded time span).  Do you have any ideas? Right now I've got 2 queries:A) Alter table - add integer columnB) First assign row numbers by just updatingC) Make selfjoin based on row numbering with just update I know it could be easly done with LAG/LEAD analytical Vertica 10.0.x functions, however these are not supported. Only other idea is to not assign row numbers but to use identity and try also to use MERGE.  help would be highly appreciated Best Regards,Mateusz Dudek

Hi, I am currently trying to calculate the averages days from process start to the end of a specific activity using the following code:AVG(CALC_THROUGHPUT(CASE_START TO LAST_OCCURRENCE['Confirm Order'], REMAP_TIMESTAMPS("DATA_csv"."START_DATE", DAYS))) However, I now want to be able to configure the above code so that the KPI filters based on any activity I select but NOT take into account process end. The problem I'm having right now is that it instead calculates the time difference between start and end of process whenever I pick any activity. Thanks,Terence

Hi, I am currently preparing an order management demo and wondered how to include a client logo in the demo. Could anyone help out? Thanks. 

is CURRENCY_CONVERT_SAP function need TCURF , TCURX table in datamodel ? or without any reference (currency) table can we use this function? .

and i want only month part should be extracted from the column that i have and there are various year in the same column, but i want to make their chart according to their months

The initial idea was to view some Celonis Pages (Process analysis or analysis form Studio) from another tool which is hosted in AWS. Embedding of the Celonis page on that tool. But when we are sharing the link (not the public link) getting the below error message.<<IBC Cloud >> refused to connect. The issue with the public link is when enabling the celonis public link anyone can open the analysis with high confidential data to everyone, although in non editable mode but cases with confidential data will be visible

Oracle Fusion O2C Cycle:We are not able to find the Pick Confirm Table.  Order to Cash Flow:1.Create Sales Order Header2. Create Pick Wave3. Print Pick Slip Report4. Confirm Pick Slips --->( Not able to find the Table for the Confirm Pick Slips)5. Ship Confimed  Please Help on which table we can find this link.

Is there only Cloud solution is available or is there any software as well ? And if it can be installed , can we install it on virtual desktop for process mining ?

How to get activation code for Training team access?

Hi,  I am a student using a academic licence and tried to use the Celonis Push API to upload a csv file into a data pool.  When using the Python sample from the documentation HTTP 403 - Permission denied occurred when I made a request.  Before I will further debug my code I want to know whether I can use the API at all. Thanks 😀

Hi,I am facing some problems with the Demo Sandbox. It says that all the data models are unavailable for some reason. I tried to reload them, but when I go to the workspace, it still says that they are not available.

What it means exactly with 'Execution Apps' and 'Execution Instruments'? Is there a clear definition? Thanks.​

I have a delta load schedule applied for every hour and every day and I have implemented a action engine skill with Machine learning bench for Duplicate checker on some source tables . But for the 28th Jan , I have some records but they haven't ran on 28th delta load schedule as well as on 29th . But they ran on 30th delta load and a signal is created on 30th . Now I need help on why that 28th data haven't loaded on 28th and 29th but on 30th ?

Do we have any Cloud extractor to connect to SAP HANA neo cloud database?

I was looking for all possible process connectors on Celonis but could only find a few. Celonis claims they have over 100 process connectors, so I was hoping to know which process connectors are available.

Hey,I want to measure the lead time between two activities, but which must contain a certain (variable) attribute. I tried this with the function "BIND_FILTERS" but fail. Does anyone have a solution for something like this? MEDIAN (  CALC_THROUGHPUT (    FIRST_OCCURRENCE [ '<%= Step_1 %>' ]    TO    FIRST_OCCURRENCE [ '<%= Step_2 %>' ] ,    REMAP_TIMESTAMPS ( "_CEL_SCHUTZBRIEF_ACTIVITIES"."EVENTTIME" , MINUTES )  ),  BIND_FILTERS ( "_CEL_cc_claim","ANS_KNZ_Mapping_csv"."ANS" = '<%= ANS_01 %>' ))

i am using pycelonis in jupyter notebook to get list of spaces, list of packages and its analysis. I am able to get list of spaces, but list of packages is not possible, also space.packages.find is not pulling one of my package key. If i can get the documentation to find list of packages and analysis that will help. ThanksMuthappan

I am setting up Task Mining and want to see what is being saved prior to uploading. It is currently being saved as a parquet file but I cannot install a parquet viewer on the machine due to security restrictions. Is it possible to save the files as a different file type that I can view in plain text?

Hi everyone! When I using format values using "Abbreviated format" is showing different way. Some users see correctly with "M", "B", "K". But some users see like "millions", "billions", etc. Did you guys facing that problem? I need to all user could see the Abbreviated format correctly, like "M", "B", "K".

I've uploaded all the tables that the ABAP reports generated, but now I need to use that tables to create the Data Model and hence be able to use the O2C apps. After installing the O2C app, it gives error as it cannot find the Activity Table. How can I create it? I thought this was automatically performed once the CSV files are loaded. Am I missing something?