Hi,
I am currently trying to calculate the averages days from process start to the end of a specific activity using the following code:
AVG(CALC_THROUGHPUT(CASE_START TO LAST_OCCURRENCE['Confirm Order'], REMAP_TIMESTAMPS("DATA_csv"."START_DATE", DAYS)))
However, I now want to be able to configure the above code so that the KPI filters based on any activity I select but NOT take into account process end. The problem I'm having right now is that it instead calculates the time difference between start and end of process whenever I pick any activity.
Thanks,
Terence