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General Product Q&A

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  • 2,559 Topics
  • 5,879 Replies
2558 Topics
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Level 4
shravya.b11Level 4
asked in General Product Q&A
Action Flow - Dynamic Filters

Hi,I would like to achieve an Action Flow where an Email would be send to the corresponding users/customers based on Customer or company code column value. ( for example, Based on the Company Code Value (say A), the email should be triggered to customers belonging to A. Similarly for other company codes say B,C, etc.). How can we implement a dynamic filter for the above requirement to send mails accordingly. Currently, we are doing it manually for every company code using router. Please find the screenshot below for reference.Kindly let us know how to proceed further. Thank you in advance :) FYI : @reenu.josep12​ 

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abhishek.chatu14
Level 7
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Level 1
deleted.delet27Level 1
asked in General Product Q&A
How to fix problems with JupyterLab / ML Workbench APP theme problems

Hi,  For some time nearly everyday I've got problems with my ML app. When entering that app, I can see 2 errors: 1) Failed to load the jupyterlab-git server extension<html> <head><title>502 Bad Gateway</title></head> <body> <center><h1>502 Bad Gateway</h1></center> <hr><center>nginx</center> </body> </html>  2) Error Loading ThemeStylesheet failed to load: https://XXX.celonis.cloud/ml/workbench/ea5543aa-9e2c-4923-bced-2713b6162a87/lab/api/themes/@jupyterlab/theme-dark-extension/index.css  Do you have any ideas how it fix it? What's strangest, sometimes everything works just fine (Switching to Celonis EMS theme fixes CSS, then switch back to dark theme works sometimes, sometimes not). I know i can create new app, and transfer code there, but I would like to avoid that. UI after switching to Celonis EMS theme and then to Dark Theme:  Best Regards,Mateusz Dudek

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Level 1
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Level 3
erwan.bégocLevel 3
asked in General Product Q&A
Is it possible to compare KPI for a period outside the selected time frame

Hi Community, I would like to know whether it is at all possible to select (using the date picker) a given time frame (say 01/07/22 to 30/09/22), have the corresponding KPI calculated, and compare it for the same time frame last year (01/07/21 to 30/09/22)? Is there a way to calculate for events outside the selected time frame? we currently do this using an intricate arrangement of variables, but i wonder if there isn't a more efficient way to do this, using standard Celonis features. Thanks in advance. 

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Level 3
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Level 3
navalan.veera13Level 3
asked in General Product Q&A
For calculating overall APC storage volume in an celonis 4 on-premise system ,Do we need to consider Disk and log volume size ?

Dear Experts,As we are planning to migrate from celonis 4 on-premise to celonis ems cloud ,we are not sure how to arrive at the calculation of APC space , Can we get the details of APC consumption for all the processes under License tab in Administration panel for Celonis 4 on-premise system ? Thanks in Advance Regards,Navalan Veerapandian

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Level 1
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Level 1
satoko.ogawa11Level 1
posted in General Product Q&A
www.celonis.com

12月23日（金）に11月9日と10日にドイツで開催されたCelosphereの内容について、ダイジェスト版として日本後のRecap Webinarを実施します。日本語でCelosphereの内容をご案内させていただきますので、ぜひ、奮ってご参加ください。また、このWebinarはパートナー様だけでなく、お客さまもご参加いただけるWebinarです。​​https://www.celonis.com/jp/webinar/the-best-of-celosphere-japan/

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Level 1
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Level 2
andrea.lópezLevel 2
asked in General Product Q&A
Filter a KPI

Hello, We am trying to filter an OLAP table with a KPI or from the same table. In general we want to exclude from the analysis the rows of that OLAP Table that do not match with a condition (given by a KPI, a calculus etc..). *In the example, we would like to take values 5 and 6 from the column "COUNT(BKPF)"  If anoyone have the same trouble or could help me for that I would appreciate it. Than you in advance.

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Level 2
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Level 3
sushmith.dechaLevel 3
asked in General Product Q&A
1. Celonis EMS connection with Power Bi and 2. User details

Have 2 concerns: 1. Heard from Celosphere that now celonis EMS can connect with Power Bi.. Is it live? If yes then how?? 2. Can I create a olap on how many of them are using a particular dashboard and user details??? 

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janpeter.van.d
Level 8
janpeter.van.d
Level 8
janpeter.van.dLevel 8
asked in General Product Q&A
Install JDBC connector on Windows Server 2019 or 2022

When installing the JDBC extraction software, still Windows Server 2012 R2, which will be discontinued next year, is preferred (see Step 2- Setting up the SAP Extractor Service (celonis.com)). For durability reasons and company policies, we want to install in on Windows server 2019/2022. Has somebody experience with these versions and the working of the software, can we guarantee that the extractor software works on windows server 2019/2022?

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janpeter.van.d
Level 8
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Level 1
pinjari.mahabLevel 1
asked in General Product Q&A
Celonis academy fundamental eduskil badge

mahaboobbasha@gmail.com​

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Level 1
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Level 2
rohan.de.siLevel 2
asked in General Product Q&A
Regarding SAML JIT group provisioning, can you please clarify system behaviour:- when are existing members cleared from a group?- will SSO users remain in groups where no claim is presented?- is it possible to revert a group to manual management?

Same questions expanded:- after the first SSO user presents a claim for a group, are all existing group members removed at once?- will SSO users remain members of groups where no claim has been presented?- to revert to manual management of a group, is it enough to stop presenting that group as a SAML claim? i.e. can we immediately populate groups manually again, or some other action required first?

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Level 2
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Level 3
jack.everaLevel 3
asked in General Product Q&A
Capture duration between two process checkpoints and categorise if over a certain threshold

For late payments, we want to calculate or capture the duration an invoice takes between two process checkpoints and if it's over an expected duration, then we tag the entry with a reason label.  Example If the duration between Vendor Creates Invoice + Scan FI Document is greater than 2 days Then, add reason 'Late Submission / Missed in Inbox' into reason column  We have multiple statements to add for other checkpoints but the logic is the same. Any help would be greatly appreciated Thanks

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Level 3
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Level 2
florian.schopLevel 2
asked in General Product Q&A
PyCelonis - "500 Server Error: Internal Server Error"

Hi all,I am currently trying to import data into the ML workbench using pycelonis get_data_frame. However, I am receiving the error "500 Server Error: Internal Server Error". It seems that my instance has no permissions for POST/GET in the API. I have added all thinkable permissions to the App key, used my personal admin user key etc., unfortunately, all without success. Does anyone have any clue what the issue could be? The same set-up works perfectly fine for another Celonis instance that we have commissioned.Much appreciated and kind regards,Florian

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Level 2
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Level 3
navalan.veera13Level 3
asked in General Product Q&A
How different is Value Discovery apps that come as part of Starter kit from the Celonis Execution apps ? As value discovery comes in ems marketplace with no additional cost , Do we have separate licensing model for using Celonis Execution apps f

How different is Value Discovery apps that come as part of Starter kit from the Celonis Execution apps ? As value discovery comes in ems marketplace with no additional cost , Do we have separate licensing model for using Celonis Execution apps features ?

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Level 3
sarina.somme
Level 3
sarina.sommeLevel 3
asked in General Product Q&A
Is it possible to keep the filters with an overlay in the process explorer?

Hi all, I'm currently using the overlay functionality on the process explorer. We use this feature to open a profile view which shows the process explorer in a focus mode. As you can see in the screenshot if I filter the view and open the profile view via the process explorer the profile view is not filtered.   Is it possible to keep the filters from the view to the profile view via the process explorer? Thanks and kind regards,Sarina

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sarina.somme
Level 3
janpeter.van.d
Level 8
janpeter.van.dLevel 8
asked in General Product Q&A
Push Dataframe via PyCelonis 2.0.0 failing

Hi all, Using the updated PyCelonis version 2.0.0, I'm unable to push Pandas dataframes en parquet files towards the data pool. In the feedback, it states that it cannot be parsed towards a parquet file, but when I do this via Pandas (pandas.to_parquet()), this works without any problem. Are people facing similar problems?  Best regards,Jan-peter 

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janpeter.van.d
Level 8
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Level 2
thomas.boehmLevel 2
asked in General Product Q&A
Calculate average cost in PQL

HI, I want to calculate average cost for manual tasks using zwo variables, one for average time needed for a manual task (AVG_TIME_PER_MAN_TASK) and one for average cost for manual task per Minute (AVG_COST_PER_MAN_MIN). In the activities table we added a flag "automated" 1/0, if the task ist automated (1) oder manual (0). Now I want to count all the manual task (= e.g. 500'000) and calculate them with the variables ( * AVG_COST_PER_MAN_MIN * AVG_TIME_PER_MAN_TASK.I've made a filter with all manual tasksThen I tried to calculate the whole effort in Minutes with this PQL but it didn't work.The Variable was defined as Textfield with Value and the component is a number field COUNT("_cel_eclaim_activities"."_activity_long") * TO_FLOAT(<%= LABR_DURATION_PER_MANUAL_TASK %>)

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Level 2
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Level 2
olivier.grailLevel 2
asked in General Product Q&A
Percent stacked barHello, do you know if it is possible, with Studio, to have percent stacked bar graphs?Thanks

Percent stacked bar Hello, do you know if it is possible, with Studio, to have percent stacked bar graphs? Thanks

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O
Level 2
sarina.somme
Level 3
sarina.sommeLevel 3
asked in General Product Q&A
Hi all,is it possible to block another user from deleting my comment in the commenting component for views? And can I block the comment function as long as no specific order number has been selected?Thanks :)

Hi all, is it possible to block another user from deleting my comment in the commenting component for views? And can I block the comment function as long as no specific order number has been selected? Thanks :)

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sarina.somme
Level 3
andres.naran12
Level 4
andres.naran12Level 4
asked in General Product Q&A
Hello everyone, wanted to know if there's any way to merge a data model from one data pool with another data model that is located in a different data pool?

Hello everyone, wanted to know if there's any way to merge a data model from one data pool with another data model that is located in a different data pool?

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andres.naran12
Level 4
denise.kruge12
Level 4
denise.kruge12Level 4
asked in General Product Q&A
Hi, I am trying to find out how to receive an email when my connector is down, I don't see it under Admin & Settings and Notifications. Can someone guide me on where it is?Thank you

Hi, I am trying to find out how to receive an email when my connector is down, I don't see it under Admin & Settings and Notifications. Can someone guide me on where it is? Thank you

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denise.kruge12
Level 4
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Level 1
t.kLevel 1
asked in General Product Q&A
Hi,I would like to know how to make the case explorer data exportable.

Hi, I would like to know how to make the case explorer data exportable.

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abhishek.chatu14
Level 7
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Level 2
davy.wangLevel 2
asked in General Product Q&A
Why no "simulate" button in package menu?

Hello,  I followed the course of process simulation step by step. created a package, then created knowledge model and selected a Data Model Variable, but I cannot see the "simulate" in the menu of this package. ​What happens? How to fix it?

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Level 2
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Level 2
mohammed.tanyeem.aLevel 2
asked in General Product Q&A
Hi,Can Celonis extract source/data from JIRA project and Sharepoint list?Can the user upload the data and then store it in daily files in the folder?Can Celonis send out an email with snapshot of graph or status?

Hi, Can Celonis extract source/data from JIRA project and Sharepoint list? Can the user upload the data and then store it in daily files in the folder? Can Celonis send out an email with snapshot of graph or status?

150
abhishek.chatu14
Level 7
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Level 2
leon.wolfLevel 2
asked in General Product Q&A
How can I combine a line chart with a column chart like in the Purchase-to-pay Demo?

How can I combine a line chart with a column chart like in the Purchase-to-pay Demo?

110
abhishek.chatu14
Level 7
F
Level 3
federico.sparaLevel 3
asked in General Product Q&A
Timezone in action flow and ROUND_DAY function

Hi, I'm implementing an AF with some volumes. I query two columns:In the first column there is a date rounded by day, and the second column is the count. I noticed that the ROUND_DAY function applied to the first column is not working fine, since it keeps the timestamp, putting everything to 0 (2022-03-27T00:00:000Z). The problem is that at the 27 of march I have two dates that are the same, one with all 0 in timestamp, the other with 23 at the beginning. This is because at the 27 of march the time is changed by one hour, and it just mess everyting up the in AF. In the dashboard everything is working fine, since the ROUND_DAY function allow me to display only the date without timestamp (2022-03-27). How can I fix this in the AF?already tried:YEAR(date) || '-' || MONTH(date) || '-' || DAY(date), same as beforeformatDate function in AF: it says that the date is not a valid date. Thanks

20
abhishek.chatu14
Level 7

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