General Product Q&A

In the Platform Adoption View downloaded from the Marketplace, there is a filter bar, and the list of dropdown values in each filter is sorted alphabetically. However, I noticed that there are numbers displayed next to each value, indicating the number of views.I would like to know if it's possible to sort the list by the number of views (e.g., from highest to lowest) instead of alphabetically by name. Alternatively, is there a way to hide the number of views displayed next to each value? Example of dropdown filter: 

Hi, I am trying to create a list of Action Flows using PyCelonis and I want to also add status if the Action Flow is currently active or not. I was trying to do it .get_action_flow(id).dict()/json()/json_dict() but there is no parameter there that would indicate if the Action Flow is activated or not.Thanks in advance for any replies :)

I want to create trigger for a action flow. Im not sure how to do it, I am creating a trigger in the KM but that trigger is not showing up in the Watch Trigger module in the action flow

Hello everyone,I’m trying to create a new Record and Attribute in the Knowledge Model, but it seems that after creating them, I can’t use them.Record: "o_celonis_Material"Attribute:pu_last( "o_celonis_Material", bind("o_celonis_StockHistory", "o_celonis_MaterialMasterPlant"."id"), left("o_celonis_MaterialMasterPlant"."id", 3) = 'p18' ) Does anyone have any idea? 

Hi all, I have a problem with loading the asset library, it shows the following error.Cannot read properties of undefined (reading 'children') Anyone has the same issue? Thanks!

!--startfragment>Hi everyone,I'm currently facing an issue when trying to connect from Celonis to Redshift via the Extractor.!--endfragment>  When I check the Extractor logs, I consistently get the following error:!--endfragment>!--startfragment>ERROR 66250 --- [pool-4-thread-1] c.c.c.j.c.u.status.GetDataSourceStatus   : Error during connection test --EOM--cloud.celonis.connector.client.exception.ExtractorException: Unable to write a test file to the temporary directory '/tmp/CEL_CON_TEMP'. Please make sure that application is provided with the write permission on it and it exists. To troubleshoot, I’ve already ensured that the folder exists and has correct permissions. Here's what I've done:!--endfragment>!--startfragment>   sudo mkdir -p /opt/celonis/tmp/CEL_CON_TEMP   sudo chown ubuntu:ubuntu /opt/celonis/tmp/CEL_CON_TEMP   sudo chmod 755 /opt/celonis/tmp/CEL_CON_TEMP   sudo -u ubuntu touch /tmp/CEL_CON_TEMP/test.parquet !--startfragment>The manual file creation

I have tried to connect to my Redshift by Extractor Server. But I have meet the issue below when start the extractor. How can I fix this? [class cloud.celonis.uplink.manager.UplinkDataWrapper] and content type [application/json;charset=UTF-8]', waiting 3000ms before retrying --EOM--2025-06-13 02:11:40.256  INFO 22860 --- [uplink-thread-1] c.celonis.uplink.manager.UplinkManager   : Uplink could not connect: 'Error while extracting response for type [class cloud.celonis.uplink.manager.UplinkDataWrapper] and content type [application/json;charset=UTF-8]'

Can we change Data model of an existing Knowledge model? As I am trying to change the data model, I am getting Data model fail notification.

We are working with a prospect who uses JDE and he requested us this information.

Hello everyone,I have a list of Material Numbers, and some of them belong to the P18 Business Unit, some to the P20 Business Unit, and some belong to both P18 and P20 at the same time.I created a Quick Filter to show only the materials that belong to P18, and it works correctly:FILTER "o_celonis_MaterialMasterPlant"."ID" IN_LIKE ('P18')I did the same for materials that belong to P20, which also works correctly:FILTER "o_celonis_MaterialMasterPlant"."ID" IN_LIKE ('P20')However, when I try to filter for materials that belong to both P18 and P20 at the same time, the following filter does not work correctly — it also shows materials that belong only to P18 or only to P20:FILTER "o_celonis_MaterialMasterPlant"."ID" IN_LIKE ('P18')AND "o_celonis_MaterialMasterPlant"."ID" IN_LIKE ('P20')Do you have any idea how to fix this?Thanks! 

I am working on an intercompany transaction where one subsidiary of the parent in buying material from a vendor which is a subsidiary of the same parent. Hence O2C-AR of the buyer should be synced with the P2P-AP of the vendor.

Dear Community,I want to calculate an average error rate for each year under certain conditions. Even though it may seem quite simple, I receive an incorrect result. 🤔This is my formula:COUNT (DISTINCT (“Table”.”Column”))/COUNT (DISTINCT (“Table”.”Column”)). The KPI “2023” has the following conditions as filters: Do you have any idea what is wrong with my formulas? Many thanks and kind regards,Varvara

Hello Community,I hope you can help me to find the best approach of my issue. My challenge is to build a table with the complete SAP Process Flow: Order, Delivery, ShipmentFor this I have created a data model with the following linked tablesVBAK (1) - (N) VBAP (1) - (N) LIPS (N) - (1) LIKP (1) - (N) VTTP (N) - (1) VTTK When I try to add fields from all tables into one studio table I get the following error:I have understand the problem but missing the best approach to solve it.What do you think? Is the a studio table with different PQL formulas the solution? If yes, how can I do it?Or is it better, when I create a table (e.g. TAB_PROCESS_FLOW) within the transformations that includes all the key columns and connect the other tables (VTTK, VBAK...) within the data model. So the table TAB_PROCESS_FLOW is like a case/common table.Best, Thomas 

i have activity table which have same timestamp(T) for multiple activities in a single case. for eg : activity A has T 5:00, Activity B has T 5:10, activity C has T 5 :10. here i want the flow to be like A->B and A->C. but flow is A->B->C

Hi, I want to know if there is a way to export the following listData model name ------ Data permissions ( Enabled/Disabled )if enabled then Group / User name ------ condition ( if any ) ----- unlimited (yes/no)i want to download this list as an excel, is it possible?

I am trying to access transformation scripts from ML worbench with pycelonis 2.6 . But i am not able to fetch SQL scripts from transformation jobs which belongs to a template with visibility type protected. How to open the protected from task templates?

Hi! I would like to personalize the event names for a client demo. How can we do it? Regards

Hello,our users face regulary the issue that if someone sends them link with a certain selection, what opens is their last selection of the view and not the selection that was shared with them. Is there any known way how to overcome this setup? If you send somebody a selection, this selection should alway show up if the person clicks on the link. Thank you for any advice.Jan

Hello everyone,Does anybody knows what is happening with the font size of numbers in KPI Cards. Some of them are extremely big and some seem to be normal sized. Thanks a lot!

Dear Community,Is there a possibility to create a filter component in the Order Mgmt Execution App giving the users the possibility to filter on a range of postal codes from/to (similar like a date filter)?Thanks for your help!Kind regards,Michaela 

Hi everyone,I have a column with many numbers, and I have uploaded a screenshot as an example. I want to classify them into groups. FYI: I know the maximum, minimum, and median, and I also know the total number of numbers.How can I do that?Thanks in advance! 

Good afternoon/Good morning Celonautas, could any of you tell me if there is any way I can clear the variable? For example, the variable is disabled. I would like it to clear the variable from my dropdown when it is selected.Here is how it looks when I disable it.And how I would like it to look  

Hello everyone,I have a coloumn with a lot of numbers and as an example i have uploaded a screenshot of it.I wanted to classify them into groups so i wrote a case when like this :CASE        WHEN KPI("max_potential_saving") BETWEEN 7000 AND 70000  THEN 1          WHEN KPI("max_potential_saving") BETWEEN 1000 AND 7000  THEN 2              WHEN KPI("max_potential_saving") BETWEEN 800 AND 1000  THEN 3            WHEN KPI("max_potential_saving") BETWEEN  600 AND  800 THEN 4          WHEN KPI("max_potential_saving") BETWEEN  400 AND  600 THEN 5        WHEN KPI("max_potential_saving") BETWEEN  200 AND  400 THEN 6        WHEN KPI("max_potential_saving") BETWEEN  0 AND 200  THEN 7        ELSE 8      ENDbut when i sort it based on the classification it does not show the Max Potential Saving in order from highest to lowest. Does anyone have an idea ? Thanks in advance !

The Process Explorer can have its activities cropped via use of the Crop Selection page filter, however when using the formulas CALC_CROP and CALC_CROP_TO_NULL in its component filter, the Process Explorer fails to crop Can the Process Explorer be cropped via component filter? If yes, what is the correct formula / way to do this?

RecordsHello, unfortunatly i could not see any Records in my smart sensor, anyone familiar with this Problem? ThxHeSee no Records over here