General Product Q&A

I have the following table structure: activity -- incident -- user Activity - as name suggests, has activities in it (in this case, any updates of an incident over time)Incident - contains header data of a caseUser - contains info about user who is owner of the incident In EMS, I'm trying to create an OLAP table, where I would have the incident category as a dimension, and as a KPI I would like to be able to see throughput time (start to end) for any given category, but with a caveat - I need to see two different columns of this KPI, one where user (linked to an incident) is a VIP and other column where user isn't a VIP. I have tried to create the following code: MEDIAN( CASE WHEN "user"."VIP" = 1 THEN CALC_THROUGHPUT( CASE_START TO CASE_END, REMAP_TIMESTAMPS("activity"."SYS_CREATED_ON", SECONDS) ) ELSE NULL END )/60/60 And this code works, but it gives completely wrong number of 113, where in reality it should be somewhere around 4

@bugra cabuk​ @Ezgi Türksoy​ @Vildan Aslan​ 

I am looking for any reference use case or help where some work has been done using ChatGPT ( or any LLM) + Celonis. Would like to hear more on this. RegardsAyan Bandyopadhyay

Hello. I just want to ask about the BSEG table. What would be the best approach to do a delta extraction on the BSEG table to capture the changes on invoice clearing date? Currently we have 2 delta extractions, 1 is based on the CPUDT of BKPF and the other is based on AUGCP of BSEG (latest AUGCP-5days). We did the offset -5 days on AUGCP to capture the changes over the weekend since the job is only scheduled to run during weekdays only. Thank you. Regards,Marco

Hello All, Can you please share me the training course where it was defined what are the basic difference between Process Explorer and Variant Explorer.

Percentage of a selected variant I want to calculate the percentage variant 1 which is happy path.

Attached is the error message I get

Hi, does anyone have benchmark values for Mining and Metals industry? Particularly for the Asset maintenance process

Hi everyone, i am trying to create a view, where there is a process in the background and some KPI's in the front (please see screenshot). This lets the user know the value of the KPI at different stages of a process (e.g. # cancellations during order management process of O2C and # cancellations during logistic process of O2C).But i don't see any way of overlapping with layers (as in powerpoint) OR selecting a background image for a component/section/column in Views. All ideas are welcomed 😊 thanks

This might be a very specific issue, but, at the moment, CDPOS table shows the changes as follows: As you can observe, line 2 and 3 have the same OBJECTID, CHANGENR, DATE and TIME. Therefore I would like to keep them in a single row - expected result:Does anyone have a suggestion how to achieve this? Perhaps creating a temporary table to store some values and then update it with the value from the other row. But not sure how to get there. Thank you in advance! 👋

Hello, I am using PU_LAST to find the last activity in each case to find the user.PU_LAST ("OCH_Cases", "OCH_Activities". "User_Group_NAM") But now I always want to find the second to last activity. How could I do that? Thank you Regards,Rene 

Hello, How can I push list of activities selected within analysis dropdown into variable maintained within Knowledge Model? It works fine only for variable stored locally... Regards, Lukasz

In Action Flows, I am modifying an augmented attribute. The augmented attribute automatically created a supporting table with an attribute changed_by. this attribute is getting a uuid reference to the user. But, I can't find any documentation to convert it to a name. Does anyone know how to do this?

Hi guys, do you have any use case where in we can send in 1 email for multiple selected id's in the front end? The trigger would work 1 email per selected id's in the table. I wanted to consolidate the id's selected and send 1 email for all of it.

(COUNT(CASE WHEN KPI("VALUE_PAY") <'0' THEN 1 ELSE 0 END))/(COUNT(CASE WHEN KPI("VALUE_PAY") >'0' THEN 1 ELSE 0 END))

Hi, I registered as a Customer with my company account by mistake instead of Partner. How can I switch? I am now not able to create a Partner account with my company email address. Thank you for your help

Hi, Can someone please provide any architecture details or any docs related on how to setup PowerBI connection for Celonis action flow? I already checked the celonis docs but it looks like its not enough or there's no specific instruction on how to setup PowerBI connection actionflow to Celonis. We are planning to use this Celonis PowerBI Action flow modules but we are not able to setup the connection between celonis and powerbi as the 1st step. Thanks!Neil Cascante 

I am calculating freight cost (which is on header level) for orders and would like to show all orders along with order items in an OLAP table.Now there are certain order items which I would like to identify and be ignored for which I created a KPI called "identifier":Now when Identifier is 1, I want POSNR of such order items to be considered and take the first available "POSNR" and put the Freight cost against it.  The result however is coming on the first POSNR which should have been overlooked based on my identifier:

Hi I am creating smart sensor to generate signals but getting below error { "message": "Failed to create task. Augmentation Error: Client Error: The schema of table [DUPLICATE_INVOICES_CEL_TASK] contains [22] columns but [24] columns were given." }

I want to import a manually transformed table from datapool to ML workbench to do some operations. Is it possible to do that without loading the data model? Can i import the transformed table directly?

Hello All, I need to export all the Cases in sheet "Cases Explorer" but I can not find the way to do it. I used the method "Flat Files" to building the Event Log and build Data Model from this (not real-time connection, such as cloud, etc.) Does anyone know how to do it? Many thanks All.

Does Celonis provide Snowflake connectors? If yes, Is it a paid subscription?

Is it possible to hide certain activities in the Process Explorer that are not relevant for X user? I was trying the sheet filter FILTER PROCESS NOT EQUALS [Activity Name] but this excludes the cases, not only the activity.

Hello Celopeers, I have a Studio analysis that is super slow because of many filters, it loads often slow when you switch between the sheets. Do you think that moving the common filters to analysis lvl can have a significant impact on the performance? Thank you for any opinion!Jan