General Product Q&A

What can be used to compare selected cases in celonis with the source system entries

Process Cockpit (starter kit) --> Invoices (FI) tab --> Posting User column, populates some users as both Automatic as well as Manual. How can I validate if the users filter is configured correctly or not?

We are having an issue connecting to a new Snowflake environment and need more detailed information (like a log file) on what is causing the issue. The error message is not helpful (... Extractor responded with an internal error.)

i dont get mail

I am able to create benchmarking using legacy views but when i try using the same method in updated views i am getting errors.  

Hey guys,We are trying to export tables from SAP Ariba via API Supplier but we are receiving the return below message in Celonis extract Has anyone experienced this problem in this extraction?. Has anyone had this problem and could help me? Reached Supplier Data API limit waiting for 1 seconds. Current rate limits are;---X-RateLimit-Limit-day: "25000"X-RateLimit-Remaining-day: "24935"X-RateLimit-Limit-hour: "4500"X-RateLimit-Remaining-hour: "4435"X-RateLimit-Limit-minute: "150"X-RateLimit-Remaining-minute: "86"X-RateLimit-Limit-second: "3"X-RateLimit-Remaining-second: "0" 

How to add logo in the new studio. Is there any component which I can use? Also, can we use multiple metrics in stacked bar ?

Hello everyone, I'm currently building a worklist with two tabs (Open and Done). I have created an augmented attribute named STATUS which is either NEW (default value) or DONE (will appear in the DONE tab also). Accordingly, I now want to set a filter in the table of the Open Tab to filter out already processed data rows:  FILTER "MARC_AUGMENTED_status"."VALUE"='NEW'; This is only a simple filter, however after publishing the filter, the table shows no existing data rows anymore.  How is this possible?  Does anyone have an idea?  Thanks so much! BRJulia Bauer

How many cases are covered by the five most common variants

AVG(CASE WHEN "el__activitytable"."ExecutionType" != 'B' AND  PROCESS    EQUALS    START 'e_custom_InitiatePayment' TO ANY TO 'e_custom_AuthorisePayment' TO ANY TO     'e_custom_ReportPayment' then (CALC_THROUGHPUT(CASE_START TO CASE_END,  REMAP_TIMESTAMPS ("el__activitytable"."TIMESTAMP", hours))) ELSE 0 END)    

I don't get any email

We are already using icons in custom attributes, but like to introduce them in another place. From the first implementations we know, that there has been a list of available icons. The documentation (https://docs.celonis.com/en/knowledge-model---custom-objects-and-custom-attributes.html) references a specific Icon list :"Icon: Adds an icon next to the object’s content. This icon must be one of those contained in a specific icon list." However, that list is nowhere available. It consisted of a couple of screenshots (and not all icons worked...). There's nothing... Please help.

I'm supposed to present the same dashboard to several teams. But: each team is only supposed to see their data (identifiable by an attribute). Note: I want to have something like a master view so that I have one single place to make changes, and I don't want to deploy future changes with a copy-paste approach to the team views.Using legacy views I realized such scenarios by extending or embedding views from a master view as team views, setting predefined filters, and giving permissions on object level.

Hi, does anyone know how to not filter certain components? I have filters applied to the entire view, but I would like to not filter certain KPIs (they already have own filter in YAML) and ceratin charts (they already have own filter in YAML).

Hi Everyone, is there a way to add custom KPI into Process Explorer in View same as we do in Analysis process explorer?

As part of C4C+ team we trigger a bunch of automations (skills & action flows) and it would be good to easily extract the log files so that we have an overview how often certain automations were triggered, how long they took and if they were successful or not.

Hi, What could be wrong here. I want to calculate the Cycle time for the Manual channel (note: all is variables as its for an App) the Manual channels consist of a couple of inputs (e.g. manual channel 1, Manual channel 2 etc. but all chosen in a dropdown writing to variable called Manual_channels)My error message is: ${{agg}} (Case when ${{Payment_Channel}} = ${{Manual_Channels}} Then(  CALC_THROUGHPUT (    ALL_OCCURRENCE [ 'Process Start' ]    TO    ALL_OCCURRENCE [ 'Process End' ] ,    REMAP_TIMESTAMPS (      TIMESTAMP_COLUMN ( ${{activity_table_case_centric}} ) ,      ${{main_time_scale}} ,      WEEKDAY_CALENDAR ( ${{monday_check}} ${{tuesday_check}} ${{WEDNESDAY_check}} ${{THURSDAY_check}} ${{FRIDAY_check}} ${{SATURDAY_check}} ${{SUNDAY_check}})    )  )))  

The table in question is on the 1 side of a 1-to-many relationship, so PU_COUNTs will not work.

Hi everyone, Is it possible to select the next event matching the target process in a view for a case? Thanks and best regards,Sarina

Hello everyone, I am currently calculating the time interval between 2 activities for my department, see formula... TRIMMED_MEAN(CALC_THROUGHPUT(FIRST_OCCURRENCE['toPAS: QT5.2 - Check successful'] TO FIRST_OCCURRENCE['XI release'], REMAP_TIMESTAMPS("T_CEL_AT_HP5"."EVENTTIME", DAYS, MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY)), 5, 5) Now it can and may also be the case that the activities are swapped, how can I then incorporate this option into the formula? TRIMMED_MEAN(CALC_THROUGHPUT(FIRST_OCCURRENCE['toPAS: QT5.2 - Check successful'] TO FIRST_OCCURRENCE['XI release'], REMAP_TIMESTAMPS("T_CEL_AT_HP5"."EVENTTIME", DAYS, MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY)), 5, 5)ORTRIMMED_MEAN(CALC_THROUGHPUT(FIRST_OCCURRENCE['XI release'] TO FIRST_OCCURRENCE['toPAS: QT5.2 - check successful'], REMAP_TIMESTAMPS("T_CEL_AT_HP5"."EVENTTIME", DAYS, MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY)), 5, 5

how to change the profile name

Hi together,we have two environments (different URLs): sandbox and production. What is currently the best way to deploy e.g., Knowledge Models and Views. from one environment to another? I know that copying is possible, but that doesn't seem very elegant and robust to me.One way, I can imagine, is to extend the assets. Is this possible? If yes, what would be thy syntax?BR Michael

I want to run a Python script based on inputs from some Celonis data fields. And the output from Python script should again be included in the OLAP table built in Celonis. I have tried to see the Celonis academy resources and celonis documents already, however not able to understand how it should be integrated. (excuse the functional language to explain my query) 

So I basically need the maximum of: PU_COUNT ( DOMAIN_TABLE ( "CEL_ACTIVITIES_SF"."CASE_ID","CEL_ACTIVITIES_SF"."USER_ID"), FILTER_TO_NULL ( "CEL_ACTIVITIES_SF"."USER_ID" )) per case 

Do you know any solution to this problem?  Thank you in advance!