We are having an issue connecting to a new Snowflake environment and need more detailed information (like a log file) on what is causing the issue. The error message is not helpful (... Extractor responded with an internal error.)

Hi Volker,

Thank you for reaching out. Could you please Create a Support Ticket so that we can provide you with further assistance?

Best,

Riddhi

Hi Riddhi, I already did and will have a scheduled call later today.

BR,

Volker

Volker, we are experiencing this same issue.

That the error text is not helpful, indeed, it is outright lousy.

What, if any, outcome did your support ticket result in?