Welcome to the Community

Hey everyone!We’ve been cooking up something special for our India Community - a little surprise that’s all about you. 💙It’s been a while since we’ve had a reason to get together (in more ways than one 😉), and let’s just say… this one’s worth the wait.Stay tuned - more details dropping soon! 🔥

Hello! Happy First Day of October and my starting my journey with Celonis.  I teach accounting and accounting information systems at Ithaca College in Ithaca, New York, and am excited to start learning more about process mining. I am hoping to be able to use Celonis in my research as well. 

Dear Celonis Community,Following up on our AI Assistant introduction, we're excited to dive deeper into helping you get the most value from every interaction. Today, we're sharing techniques that will help get your AI Assistant conversations from good to exceptional. 🎯 Why Prompting Matters The difference between a helpful response and deep insights often lies in how you frame your question. Our AI Assistant is trained on 400+ trusted Celonis resources, in order to access the full potential of these assets it helps to understand how to interact with the AI Assistant most effectively. 📝 Your  Prompting Toolkit 🔍 Be Clear and Specific Skip the broad questions and get straight to what you need. Instead of "Tell me about Celonis," try "What are the key features of the Celonis Process Intelligence Graph?" 🌟 Provide Context Give your AI Assistant the background it needs to deliver tailored insights. Mention specific products, your industry, or your intended use case. 🗝️ Use Strategic Ke

Hi All, Andrew here from Johannesburg, please to be a part of the Celonis Community. I’ve increasingly gotten fascinated by Process-Mining (&Digital Twins), and am looking forward to learning more as  my organisation looks to embark on a Celonis journey.

Hello Community,We've taken your feedback to heart and created a brand-new way to network with like-minded individuals who use the Celonis platform!Whether you're currently facing a similar business challenge, implementing a comparable process, or working in the same industry—our new Peer-to-Peer Matchmaking service will connect you with the right people.Here’s how to find your perfect match in just three steps:Fill out the form: Click here and tell us who you would like to meet. Find your match: We'll send you an email with your match's contact details. Get started & share experiences: Connect in 1:1 conversation, exchange ideas, and tell us about your experiences in the Community Connect!And the best part: The first five pairs to connect in a call and share their experiences here in a post in the Community Connect will receive exclusive Celonis swag from us! So, what are you waiting for?We look forward to hearing about your experiences and shaping this initiative with you.  Our C

Dear all!My name is Yingtao and I’m leading the Process Mining team at valantic! It is really great to be in the community and looking forward to exciting exchanges with you! :)

I’m Joe Hartzel, a researcher passionate about exploring how technology, data, and human behavior intersect to shape the future of work and innovation. Over the years, my focus has been on analyzing complex problems, uncovering patterns, and translating insights into practical strategies that drive real-world impact.What excites me most about research is the opportunity to go beyond theory—turning evidence and findings into actionable knowledge that can help organizations and communities adapt, grow, and thrive.In this community, I look forward to:Sharing research-driven perspectives and lessons learned from my workLearning from your diverse experiences and case studiesCollaborating to push the boundaries of what research and practice can achieve togetherFor me, this is about transforming knowledge into impact, and I believe that through collective learning and collaboration, we can accelerate that journey. Looking forward to engaging discussions and meaningful exchanges with all of yo

Celonis named a Leader in The Forrester Wave™: Process Intelligence Software. To us, it reflects what our customers see every day: Process Intelligence isn’t optional, it’s essential. The Forrester Wave highlights what counts: customer feedback, vision, and the value. We’re proud to be recognized as a leader, but even more proud of what our customers are achieving with Celonis.When processes work, everything works.👉 Read the full report here.    

👋 Hello everyone!I’m Rohit Kumar, a Lead Consultant at Celonis. Over the years, I’ve had the privilege of working with diverse organizations to help them unlock the true potential of their processes—transforming hidden inefficiencies into measurable impact through the Celonis platform.What excites me most about Celonis is its ability to go beyond process mining empowering businesses not just to see where value is leaking, but to take action in real-time with automation and AI-driven insights. In this community, I look forward to: Sharing proven approaches and practical lessons from real implementations Learning from your experiences and innovative use cases Collaborating to push the boundaries of what we can achieve with Celonis Ultimately, I believe this community is about turning knowledge into impact and together, we can accelerate that journey.Looking forward to meaningful discussions and value-driven exchanges with all of you! 🚀

Hello everyone, I’m Joao Carlos, currently working as a Tech Lead Process Mining for Desjardins in Canada.I’m always happy to talk about Process Mining and Celonis and to learn how other fellow members of the community are using Celonis to transform their business. Happy to connect!Cheers,Joao 

Hi everyone, In case you missed it - the Celosphere Community Challenge is live! 🎉It’s all about celebrating your engagement in the Community and giving you the chance to get a ticket to Celosphere 2025, happening in Munich, November 3-5. 🔁 I’m resharing the full post below, so check it out, join in, and let us know if you’re participating! Let’s go! 👇  

Hey everyone,I'm Taylor, and I'm thrilled to introduce myself as the NA Community Lead here at Celonis! I enjoy building spaces where people can connect, share knowledge, and find solutions together. I've spent the last decade immersed in the ever-evolving tech industry leading communities, up until last year, when I took on a personal goal and managed to visit all 7 continents within one year! Yes, including Antartica, where I took the Polar Plunge 😱❄!I'm currently working on building out a dedicated space within this community just for our North American Celonis users to connect, share use cases, and tackle challenges relevant to our region and diverse industries.If you're based in North America, I'd love for you to give me a wave 🖐🏼 and drop a comment below with:Your industry Your role  One thing you're hoping to gain from being part of the NA community group! Bonus points: if you'd consider taking the polar plunge!This will help me get a sense of who's here so we can build an am

On July 8th we held the 4th Celonis HR Community hosted by our DACH customer Deutsche Bahn in Frankfurt: 20 customers from 10 different accounts (e.g. Schwarz, DB, DHL, Zeiss, Telekom, Enervie, Knauf) 3 deep dive breakout sessions  2 customer impulses from Pablo Wirth, Deutsche Bahn and Max Schmidt, DHLIn total the Celonis HR Community includes now more than 80 managers and experts from over 20 companies, it continues to grow and is establishing itself as a strong user group. Next meeting: Celosphere November 4-5 in Munich.Special shoutout to Philip Weuste, Panajotis Sirtmatsis and Moritz Pietig for leading the event and continuously driving the community. 

Hey—welcome to our first-ever Customer Success Thursday.On the last Thursday of each month, we’ll highlight how our customers are using Celonis to solve problems and create real value.We’re kicking things off with AstraZeneca.They started small—using Celonis for a Finance business function. But that success led to bigger things. Today, teams across AstraZeneca use Celonis to improve operations, procurement, and more.One area that really changed? Inventory management.With 26 manufacturing sites in 16 countries, AstraZeneca’s supply chain is complex. It was hard to get a clear picture of what was happening across all locations.By switching to Object-Centric Process Mining (OCPM), they now get one complete view of their inventory process—helping them:📉 Save time by reducing manual data collection⚙️ Improve how their supply chain works🚀 Deliver medicines to patients faster📦 Cut costs and waste by managing inventory better “It’s really like moving from 2D to 3D… with OCPM, we can look ac

Hello Celonis Community Team,I’m reaching out regarding an important update I need on my Celonis profile. I would like to swap my first and last name – currently, they are displayed in reverse order.Despite emailing support three times over the past few weeks, I haven’t received any response. This update is crucial for my certifications and professional visibility. I kindly request your assistance in getting this corrected at the earliest.Please let me know if any additional information is required from my end. I appreciate your help and look forward to a quick resolution.Thank you,[Gayathri Vanam ][vanamgayathri13@gmail.com]