Welcome to the Community

 Hey Celonis Community! 👋Are you ready to fuel your morning with fresh insights, great coffee, and even better company? We are thrilled to invite you to our upcoming Celonis Networking Breakfast in Helsinki! Whether you are looking to optimize your processes, scale your AI initiatives, or simply connect with like-minded process mining professionals, this is the perfect place to start your day.Why should you join us?Connect & Collaborate: Meet fellow community members, process experts, and the Celonis team in a relaxed, friendly environment. Swap stories, share your successes, and brainstorm solutions to your toughest operational challenges. Get Inspired: Discover how others are leveraging Process Intelligence to unlock hidden efficiencies and drive value within their organizations. Fuel Your Day: Enjoy a delicious breakfast spread while expanding both your knowledge and your professional network! 🥐🍓📍 Where & When: The event is on June 10th and all the timing and location de

Great news for our ecosystem! Celonis and Amazon Web Services (AWS) have officially expanded their collaboration, marking a major milestone in how enterprises optimize their business operations.By directly connecting the Celonis Process Intelligence platform with data stored securely in Amazon S3, this integration completely eliminates the standard data-silo bottlenecks that hold back digital transformation.💡 What does this mean for Enterprise AI?Enterprise AI agents will now have seamless, zero-copy access to massive lakes of unstructured and structured process data. This effectively feeds them the exact operational context they need to make smarter, faster decisions.This powerful combination enables organizations to move past simple productivity hacks and scale real, game-changing Enterprise AI. By pairing AWS’s world-class cloud infrastructure and generative AI capabilities with Celonis’s deep process ontology, businesses can:Discover hidden inefficiencies across the entire enterpr

The era of AI experimentation is over, and the C-suite is officially demanding real bottom-line returns. However, standard Enterprise AI lacks the deterministic "ground truth" of how your specific business operates, leading to costly operational blind spots. To bridge this gap, Celonis Chief Product Officer Dan Brown has introduced the Celonis Context Model. Grounded in process data and supercharged by the strategic acquisition of Ikigai Labs, this new core capability combines historical "context graphs" with predictive "world models." The result is an open, system-agnostic layer that gives AI agents the precise, real-time operational clarity they need to make trusted, autonomous decisions.By anchoring AI interactions to pre-structured business logic, the Context Model transforms unpredictable token costs into budget-friendly, predictable line items. Better yet, it continuously learns from every human and agent interaction, creating an enterprise memory that compounds in value over tim

That was a big one! With our acquisition of Ikigai Labs and introduction of the Celonis Context Model, along with data core enhancements, power-ups across the Build Experience, Celonis agent updates, Celonis Partner Marketplace additions and expanded industry solutions, yesterday’s Celonis:NEXT product launch event was action-packed! Thanks to those who joined us yesterday! Missed it? No problem, catch up anytime with the on-demand recording and recap blog: 🎥 Watch the on-demand recording📰 Read the recap blog What are you most excited to do with Celonis next? P.S. Interested in diving deeper, join us on July 22 for a deep dive on Celonis Networks. 

The AI honeymoon is over. Agents need operational clarity to get rid of blind spots and deliver the ROI you need. That’s why we’ve agreed to acquire Ikigai Labs and are evolving our Process Intelligence Graph with their leading AI-driven forecasting and decision intelligence. Introducing the Celonis Context Model: the layer between your data and AI agents that’s been missing. This is a big one and we can’t wait to show you it in action.  Register for Celonis:NEXT (May 19) to learn all about it  Click here for a short introduction to the Context Model 

Welcome to the Celonis Retail & CPG Community! We’ve brought together the makers and the sellers to create a powerful ecosystem for process excellence. Use this space to celebrate wins, troubleshoot industry-specific challenges, and explore how Celonis provides the foundation for your emerging AI initiatives. We believe that by sharing our collective insights, we all move faster. We’re glad you’re here—let’s start shaping what’s next!

I am very happy, the learning is interactive and engaging, having access to business-user.training.celonis.cloud helping a lot, I am learning and will keep sharing my journey :)feeling great to be here.#MyFirstPost

Hello everyone,We currently have a functional dashboard used for daily operations, which includes several Action Flows. These Action Flows are intended only for a limited set of users who actively use the dashboard on a daily basis. To restrict access for other users, I attempted creating a duplicate version of the dashboard without the Action Flow functionality. However, maintaining two versions of the same dashboard has become operationally expensive and difficult to sustain. Could you please suggest if there is a way to restrict Action Flow functionality based on user access or role, without duplicating the dashboard?Thanks in advance.

Ready to connect with changemakers? Follow this simple guide to get signed in and started. Step 1: The First ClickSimply click the Login button in the top-right corner of the page to open the log-in page. Step 2: Choose Your Path➡ Option A: Existing Celonis UsersIf you have previously used the Academy, Support Center, or Partner Portal, you’re already set! Enter your standard Celonis account email and password. Click Log in. Pro Tip: We use Single Sign-On (SSO). This means one set of credentials works for all Celonis platforms. If you update your password here, it updates everywhere. ➡ Option B: New to Celonis?If this is your first time visiting any of our platforms, welcome! Click the Sign up link located just below the "Log in" button. Fill out the registration form. Look for an activation email in your inbox. Once activated, return to the login page and use your new credentials.  ➡ Option C: Celonis Employee (Celonaut)Use the "express lane" designed specifically for staffScr

We are inviting our community members to share their experience with Celonis on TrustRadius. Your perspective on the Celonis Process Intelligence platform is incredibly valuable; your feedback helps peers across the industry make informed decisions.TrustRadius will provide a $25 gift card (or the option to donate it to a great cause! 🌍) once your review is approved.Ready to share? Click here

Hi, I know that this subject already had some answers, but most of them are rather old, and a lot of things changed since then. :)Around 1.5 month ago my company filled form on Become a Partner | Celonis, but we didn’t receive any answer since then. Is there any way to check the status of it, or person I could email? We’re mostly located in Poland, but also having offices in Belgium and Germany.Best Regards,Mateusz Dudek

Your experience with Celonis Process Intelligence platform is invaluable—not just to us, but to your peers across the community. 🚀We’re currently gathering feedback on TrustRadius, and we’d love for you to share your perspective. As a token of appreciation for your time (usually about 10–15 minutes ⏱️), TrustRadius will offer you a $25 gift card 💳 or the option to donate that amount to a good cause 🌍.How to participate:Click the link below to go to TrustRadius feedback survey page 👇 Complete the review by logging into TrustRadius (reviews are anonymous) 💼 Once approved, you’ll receive an email to claim your $25 💳 Share Your Review

  Hey Celonis Users,In many parts of the word Spring 🌸 has sprung and Winter is behind us which also means that Celonis teams have started planning of our Process Intelligence Events 2026.  Whoop! Whoop!The Process Intelligence Days are taking place across 6 continents.Find an event near you to ​​​​​Learn MoreJoin your community in person to learn, network, and get a slice of PI.It’s time to industrialize Enterprise AI. I’ll be in London!  If you’re going let me know! PS: Community Connect is a our space for general and interest-driven content, a place to grow your professional network and shape your personal brand as you grow.  If you have any product related questions please do use the Product Hub or Product Q&A. 

Hi Fellow Celonis Users!Having been a Celonaut for 7 years, I’m looking for ways to better support our user community. I’m considering pursuing the idea of Celonis Office Hours—a recurring open session (starting weekly with the potential to move to daily slots) where users can drop in for real-time help.The Vision: Expert Support: Sessions staffed by Celonis Value Engineers and Consultants. Resource Navigation: Quick answers and guidance to the right documentation. Deep Dives: Breakout rooms for complex, data-specific troubleshooting. Networking: A space to connect with fellow power users. Would you find a recurring session like this valuable? I would love to hear your thoughts or any specific topics you'd like to see covered. Looking forward to your feedback! Best,Adam

 Hello everyone,I’m trying to configure an Action Flow with the following logic:From a View, I want to retrieve only the selected case ID. Pass that case ID into the Action Flow. Inside the Action Flow, add the corresponding user ID and activity. Write these three values into a Google Sheet (case ID, user ID, activity).Here is what I currently have:In Get Rows, I am mapping the Input. In Inputs, I created the variable input as an Array, and in Specification I set it as a Collection. The View contains multiple columns and additional data, but I only want to map the case ID from the selected row.My final goal is:➡️ In the View, I have a table that includes the case ID. I want to select that specific case ID, even though there are other fields and values in the same row.➡️ Trigger the Action Flow with that mapped case ID.➡️ Add the corresponding user ID and activity inside the Action Flow.➡️ Write everything into a single row in Google Sheets.If anyone can explain step by step how to conf

Hi everyone,The table _CEL_O2C_ACTIVITIES exists in my Data Model and contains the column ACTIVITY_EN. The data model loads successfully.However, when I reference it in my PQL, I get the following error:A PQL error is preventing this query from executing.Syntax error near [.] after reading [ "_CEL_O2C_ACTIVITIES"] at line 7.I have verified: The table exists The column exists No spelling mistakes Data model is loaded correctly Has anyone encountered this issue before?Is there a specific reason why referencing _CEL_O2C_ACTIVITIES"."ACTIVITY_EN would trigger this syntax error?Any suggestions would be appreciated.  

send alert when the data model has not loaded for 35 minutes (if it fails once and loads correctly 2 mins later its not a problem. Its just a problem if it fails repeatedly or does not finish loading for over 35 minutes within the action flow 

Hi, is there any place to find out the industry wheel for the pay roll process or any value opportunities and KPIs relevant to payroll process readily available in celonis?

Hi everyone,I hope you are doing well. I am an engaged Management & Technology student from Munich and I was very interested in applying for the internship position “Value Engineering AI & Management Consulting (Value Engineering French Market)” in Paris, France at Celonis.Unfortunately, on the day I was about to submit my application, the job posting was no longer available on the careers page.Would anyone be able to share the HR/recruiting contact email (or point me to the right person/team) so I can kindly ask whether the position has been filled or if there is still a possibility to apply?I would really appreciate any help. Thank you very much in advance!Best regards,Philip Ziegler

Hello!I encountered the following error message while trying to run my action flow:Failed to verify connection 'My Celonis User connection'. Status Code Error: 404  Please help me out. Thanks,Guru

Hi you all I am student of UFF in Brazil and doing my master degree there wich my tesis is Process Mining using Celonis.Can anyone help me to use this program. Iam dealing with some issues and would be very grateful if anyone can help me to continue. Below my email deniseagrellos@id.uff.br or denise.agrellos@hotmail.com Many ThanksDenise 

Hello,I want to understand if we can use pie chart color mapping on metrics instead of dimension considering the fact that top metric categories may change in the future.Currently I can map the color on dimension level. However I want to map it on calculative metrics.Any suggestions.? Regards,Apurva