Product Q&A

My plan is to have one "generalized abstract" KPI which in turn is being called in a parameterized way by a number of different other KPIs. So that I only have to define the PQL once but can use the KPI directly in Frontend I however would like to hide said "abstract" KPI when Knowledge Model is being used, as it should only be used. Is there some kind of parameter that can be set in YAML definition of an KPI that makes it "private" ?

In dynamic tables with a dropdown list, the column's title doesn't update to the changed dimension unless you type in the dimension's name too. However, it returns the PQL statement defined for the variable instead of 'readable' text?

Dear Community, For the KPIs in our O2C process we have created some dashboards, but would like to have only order items included that are fully processed, e.g. where the invoice is cleared. I currently do this by using an activity selection in the filter which is not very practical. Is it possible to have this as a component or sheet filter and how can I do it? Thanks for your help and please excuse this beginner question. Regards, Michaela

As the C4C+ model is about to expire, we are gonna use 1 of our credits to keep our project running. However I can't find any documentation about that.In other words, I need to activate 1 credit for a project that is running right now.Can you help me?

Is there any option wherein we can attach/send a chart(it can be OLAP,column chart,pie chart) in email with Action Flow or Skills?

How to integrate Ticket Management System (BMC) in Celonis?  Once it detects abnormalities/anomalies in the defined process

Hello, I use Query Data module in my Action Flow. Inside this Action Flow there is a filtering. The filtered records are further processed in my action flow. What I would like to achieve is some information about iterations where, as a result of filtering, not a single record could be filtered out. So for example, I have 50 records that I want to process in my Action Flow. For 42 of them, the filtering in the Query Data module is successful, I can for example send 42 emails to clients basing on this data (because this is the next step in my flow). For 8 of them, the filtering in the Query Data module is unsuccessful (no single record was found), so those record are not proceed after Query Data module in the flow. I would like to, for example, send 8 emails to myself basing on this fact (or, let's say, collect those 8 records to one .csv file and send one email to myself and my colleagues with subject 'Records that were not found'). I hope that I presented my goal clearly. I

HI, I've tried: avatarColor: CrimsonavatarColor: "#DC143C"avatarColor: DC143C But nothing changes. What is the correct sintax? Example:     customAttributes:      - comparator: EQUAL        value: 3        style:          avatar: true          iconPosition: ONLY_ICON          avatarColor: "#DC143C" Best,João

Hi, I'm Lutech Admin in your partner portal but in the Training Analytics Dashboard I can't see our company learners: all the tab are zero.I have only the available team of "Celonis Academy - Learner Progress Cockpit" but all the results are zero and it's not true.Thanks and kind regards.Elena

Hi,in my knowledge model I have defined a new column on an existing table. When I buid a view on top of that model I can see the additional column in the table and can use it like every other column. When I use the knowledge model as the base for a studio analysis the column is not showing up. Did I miss something? 

how to use pie chart in view?

I am using the DFKKKO and DFKKOP table to get the invoices. Can someone help me get the SQL query for Cancel invoice?

Can I add colors to the columns of table component.?

Can we extract TBTCO table into Celonis? Because right now when I am trying to extract it, it's showing failed and the message in job log is "Extracting from a Change Log or Live Connection, will ignore any metadata changes".

Let's look at the code JOIN MERGEJOIN (inputs presorted) [Cost: 750, Rows: 1200] (PATH ID:1). What does the number 750 represent? A. The total cost of sales items in this joined dataset The exact known cost of the query runtime C. The estimation cost

The PU AVG functiis on is used when you want to display the overal average order size for the entire firm through the different months of the year.

Hi, I am trying to calculate the throughput time of each rework loop using Source- Target and failed due to no-common table errrors. My code is like below:Minute_Betwen( Source("_CEL_O2C_ACTIVITIES"."EVENTTIME", remap_values("_CEL_O2C_ACTIVITIES"."CHANGED_TO", ['ZA','ZA'], Null)), Target("_CEL_O2C_ACTIVITIES"."EVENTTIME",remap_values ( "_CEL_O2C_ACTIVITIES"."CHANGED_FROM" , ['ZA','ZA'], Null))) I got the errors that no common table found since both Activity table and temporary table for Souce/Target are N side.Do you have any ideas how to work around this?

I want to have the data in text box with some background colour, So it may look appeling. I tried using the HTML componets like style and background, I'm not getting result.Please suggest me some ways to handle it.

Hello everyone, I would like to ask what figures and roles should be involved in an EMS project implementation? Is there a training track where I can find more details? For example, beyond the PM, the Value Architect, the Data Connection Expert and the Technical Expert, is suggested to involve and train someone else? Thanks

Can someone please help me with the On Time Delivery rate, Perfect PO rate, and No touch rate PQL formula?

Has anyone any experience or resources in using Process Mining to evaluate users interacting with a SaaS product and generating an event log. My data shows the events of user sessions and I'm interested in both session and multi-session journeys.

How we can implement 'Expression Language" in Celonis?

In the Partner Training Overview it is said that to become a partner you need to have at least 6 expert badges distingusihed into, at least, 1 Value Assesment Expert, 1 EMS Technical expert and 1 Value Realization Expert. Hence, these 6 badges must be held by a minimum of 2 people. Then it is said that the minimum time investment is 100 hours (all trainings and exasms). I don’t understand if these 100 hours are to be splitted between two people or 100 hours of training refers to the minimun hours required by each of the two people. Furthermore, I tried to deepen into the partner enablement program and I analysed the training required for each of the three types of expert solutions Celonis provides. Even in this case I cannot find a connection with the 100 hours. Can someone help me identifying the correct time estimation to become a Partner Organization? 

Hello, I am trying to frame the difference between Celonis for Consulting collaboration models and the EMS implementation. It is correct to say that with the C4C I will be able only to perform the discover collaboration way, while I would need the Partner Enablement Program Certification to deliver also in the execute and in the operate collaboration model?  Furthermore, wich is the concrete difference between execute and operate? Can you provide some practical examples? 

Variant and Process Explorer not filtered when using CALC_CROP in load script  How to ensure that Variant and Process Explorer are filtered when using CALC_CROP or CALC_CROP_TO_NULL in Load Script (Analysis/Tab/Component). When the crop is done through Selection Views, it works correctly, but when the crop is done using PQL in Load Script, filter does not work for Variant and Process Explorer. Examples below: FILTER ISNULL(CALC_CROP_TO_NULL(FIRST_OCCURRENCE['XXXXX'] TO CASE_END, ACTIVITY_COLUMN())) = 0 Or FILTER CALC_CROP ( FIRST_OCCURRENCE['XXXXX'] TO CASE_END, ACTIVITY_COLUMN()) = 1  Thanks