Product Q&A

i am trying to enroll for the course: Object-Centric Process Mining: Foundations https://academy.celonis.com/courses/object-centric-process-mining-foundations-1 But there is no enroll button. Any one that can help?

In Views, while creating 2*2 or 2*3 components I can't find any border option between components or even for the entire view border. And also the background is grey in color, is there any option to change the background color in view.?

Can we Change the FONT Size or Style of KPI Names and Table or CHART Title Names in Views?

I have created a KPI to rank all plants based on their Invoice value. I also added two filters to this KPI - one for the top 20% of plants and the other for the remaining plants. Although these filters work as intended at the global level, they do not generate accurate numbers when applied to a specific country or region. How can I resolve this issue

What needs to be done to be able to register opportunities on behalf of my organization?

Hello! We are having trouble selecting a specific dropdown option as the default button, which needs to be visible when viewing a report. The issue is that even after removing other dropdown options that are causing the error, we are still seeing that field as a dropdown option. If anyone has any knowledge or experience regarding this problem, please share your thoughts. Thank you!

We have a problem where we are using a case when statement to derive columns with aggregated buckets. When we try and group the buckets into case numbers, it groups the entire count of case numbers into a single bucket. Rather than splitting the data into multiple different buckets. CODE USED------------------CASE WHENSUM (  CASE  WHEN "TABLE"."ABC"='A' AND ACTIVITY_LEAD (CASE  WHEN ("TABLE"."ABC" IN ('B')) THEN "TABLE"."ABC" ELSE NULL END) IS NULL THEN 1 ELSE 0  END ) between 1 and 5 then '1 TO 5' ELSE '6+' END

Good afternoon, We've got an Action View set up that has an emailing Action Flow attached to it, which will, for each Record Case ID, email a Customer with relevant information. This is not automatic yet, since we need Operations to validate it is working properly. Towards this end, we have been looking for a way to display an Email Preview, through a click for example, so that Operations could visualize the specific email that is going to be sent. How could we achieve this? Thank you very much in advance Best Regards, Vasco

Date         Value  Expected Column2023-01-01   25      252023-02-01  30      252023-03-01  32      252023-04-01  22      22 

I am from Harman India and have a licensed celonis users. We have two instances of Celonis cloud Prod & QA. I have been trying to copy a package from Prod to QA however I am getting the error "Root node with the same key already exists."

For me it doesn't work. EMS shows the YAML code instead of the translation. Attached you can find a screenshot of the translation, the YAML code of a tab and a text box, and the preview. The text box is only there to show, that in general the translation works.Any ideas?

Hello Everyone, Hope you all are doing great! I have a use case where I am trying to use an action defined in knowledge model, to send email to the user. For that After defining the action in Knowledge Model, I assigned the skill to it. Now to send emails we have to trigger an action flow (due to specific requirement) after assigning the skill the respective action flow, I have create an action flow starting with custom webhook. The scheduling mode is immediately and the action flow is set to active. Now when I trigger the skill from a button that I created in my View after enabling row selection in the table settings, the skill runs successfully but the action flow doesn't trigger, I tried many times and once in a while when I deactivate and activate the Action Flow again, it ask for processing the data in queue. But when I again try to trigger it from view, skill runs but action flow doesn't.Has anyone faced this issue, am I missing something here. Please help me out here. Re

Hi,​I am unable to access my training environment can you please hlp me with that

PU functions don't take load script-, sheet-, component- or manual filters into account. Instead they have the filter option in their syntax. That is also described in the documentation (https://docs.celonis.com/en/pull-up-aggregation.html).I have some colleagues who think they are getting a different behaviour of the PU-functions compared to the time when their analysis were built (~3-4 yrs ago).Does anybody remember if the PU-functions once took sheet- or component filters into account?

As a part of training, I want to use email module in the action flow but unable to use email and some other modules as I don't have access to data connection of various modules. How can I use those modules like email, Google sheets etc in the action flow?

Hi all, Is there a way to get saved Formulas from analysis into Knowledge model without recreating them manually?

Hi there,is there any statement to count the occurances of a process pattern within a single case?e.g. set price block - change price - remove price block occurs 3 times for case #123Potential Use Case:How often is a price block removed without a price change.So far I can only count the cases for which this pattern occurs at least once (PROCESS EQUALS/MATCH_PROCESS) but not how often.Very thankful for some advice!Best regardsManoah Rudisile

Hey everyone, i want to know of all Sales order items how much of them are affected by change price, i dont know how to put it into a variable. In general i dont know how to have the inner join of a count_table and an activity, thanks in advance

I have a system set up where an email is sent when you click a button from a view. The button triggers a skill which then triggers the action flow that sends an excel file with all the relevant info. Now I want that info to change based on the filters applied on the view before pressing the button. Is that possible?

I'm creating a proposal and the RFP questions related to end-user systems are archaic. But it does lead to an interesting question. Is there any caching at all on end-user devices?

This is the code I'm trying to execute: celonis = get_celonis() data_pool_name = "dataPool"data_pool = celonis.data_integration.get_data_pools().find(data_pool_name) column_config = [  ColumnTransport(column_type = ColumnType.STRING, field_length = 10000)] data_pool_table = data_pool.create_table(df = dfResult, table_name = "tableName", drop_if_exists = True, column_config = column_config) This is the error code: Response: Server error '500 Internal Server Error' The table "tableName" already exists with a defined column named "_COL" inside the DataPool, which has a specific DataModel with just that table. The pandas DataFrame dfResult is a 1x1 table with a string inside. Does that error code mean only the Celonis server is to blame?

Hi, we use the current process connector foraccounts payable. Debit amounts should be display with an "-". We change the transformations (e. g. CASE WHEN BSEG.SHKZG = 'S' THEN -1 ELSE 1 END) * BSEG.WRBTR...), but it doesn't works. What should we do?

I created an action flow which gets data from the data model and creates a pdf file every day. In the second step it sends the pdf to my email adress. Once in a while the data load doesn't succeed. So the pdf send by the action flow is not up-to-date (data is from the day before). I tried to put a router in between and have two email options. One for the pdf and one with an error message. As a filter I used "now earlier than addHours( timestamp ; 24 )". How could I get the time of the last data load as "timestamp" in this filter?Thank you so much!

I am having issues transferring data to an SFTP server from a Celonis Action Flow and am wondering if anyone has advice/best practice on how to mediate: Twice a week, we are attempting to send data to an SFTP by aggregating the data to JSON & sending it as a .json file to an internal SFTP server via the SFTP module in action flows (string below).Unfortunately, we get the below error with the SFTP module with respect to our internal SFTP server when the .json file size gets to around >10KB. Everything I've seen below that size seems to process as planned.See below for a successful execution (usually for file sizes < 10KB): Our current error handling is to send the file to myself and I handle the transfer manually, but would appreciate insight if any others have experienced this issue/would be willing to share a solution that doesn't error out on larger files. Thanks in advance! cc:@Tyler Barnett​ @Kevin Cargill​  @MK Greenberg​