Product Q&A

Hello everyone, I'm intending to send out data to stakeholders (numerous documents to a stakeholder - n:1 relation). I'm using the query module, csv module and the microsoft outlook module to implement it like this. Therefore, the documents will be aggregated on the basis of a stakeholder - this file will be sent out. However, per document, internally, there could be different employees assigned/responsible for those documents. Is it possible to put them into the CC of the mail (sending out to one stakeholder but numerous internal employees that should be notified - 1:n)?  Thank you so much! Best regardsJulia Bauer

Hy,I have connected a skill with action flow using webhooks module and connected a view with that skill.As I wanted that user be able to enter text at runtime, I am getting error if I enter text in next lineThe 'execute action flow' module throwing error as follows

I tried this system. The first module gets all the data from the table to be checked, stores it in an array and then uses the if operator with the contains function to verify the data (CASE_ID) doesn't exist in the array, but this system doesn't work. I end up with duplicates every time because the if function always returns 0.

is not working for me, I'm not sure why? Do I have to keep in mind which using it or are there any conditions to use it?

Dear Experts , I was searching for Oracle procure to pay process connector from market place but it appears its not available , is it true ? has this been removed ?

may I know what is the definition of case selected on top left of the analysis and how can it be determined?

Hello everyone,  I am using Throughput time search to get the time between 2 activities excluding weekend days and I got the values. I wanted to verify this, so I calculated these data through an OLAP table and the data are the same for each individual case.  The problem is that the average number for a set of data is different.  I chose 4 cases in the OLAP table together and I noticed that the graph selected 6 cases or more and that is why the graph gives different total avg.  Can someone advise about the possible cause here so I can deepened on the graph since it is much easier and faster in the analysis Thanks    

Hello While extraction from SAP I am getting this error.  Does anyone know what could cause this ?

Hi, I would like to set up a connection with an Azure data lake consisting of same parquet files. Does anyone know which data connection to make and with which settings?

Hi, my one data model is failing with this error: The Data Model Load experienced an issue loading to the PQL Engine. Celonis Support ID: b9be2416-8fc9-4d33-a121-0e8fa013da32 Is there a problem in Celonis or in my data model?

For example, I have a table listed with below values in one of the columnsComponent-AComponent-BComponent-CComponent-DPopup screen should show details of Component-C when I click it . I couldn't find any relevant material on this.Thanks in advance for your help.

I am curious as to what types of organizations use Celonis and what IT support you have in place to be able to get clean data. I took a course as a student, but there is no way my organization could ever support this software and we are fortune 500.

Do the application keys for Outlook have a limit of emails they can send out? If not, what else can be the reason for this error: [429] Application is over its MailboxConcurrency limit?

In PQL, how do you concatenate a single quotation in a string? I am trying to generate a column of SQL input, e.g., value=to_date('date_value' , 'MM/DD/YYYY'). I need to concat a single quote on the front/back of the date_value.

Hi Everyone - We normally use LEANX to help us navigate the SAP tables with their attributes. Is there similar websites / information tables for Syspro and Infor that we can use to help us navigate through Syspro and Infor tables easier.

Hi Celopeers and Celonis team.  I have quite a conundrum that is bothering me quite a bit and I don't know what else to try. I have a case-when kpi that creates a risk category for customers based on a set of parameters. It works perfectly for customer by customer basis. But when I try to do any aggregations by the categories it always shows just one value. In the below image you can see it in action. In one the KUNNR number is the dimension and the Category as the KPI, in the other, the Late payer is as dimension and COUNT(KUNNR) as a KPI.

How to push CSV files into Celonis from Automation Anywhere, where to find the JOB ID?

I am trying to upload my excel file with date and time to run the event log / process mining. The date and time format in the excel file is yyyy-mm-dd hh:mm:ss but Celonis does not recognise this and is calling it out as the wrong data format type?

Hi Community, I am working on augmented attribute in new Studio experience. There is a requirement that business wants to track the user who made a change to the augmented attribute. As each augmented attribute has it's own table in the data model, I am using the Changed By attribute in the view but it shows some alphanumeric value (some coded output and not an existing user).  I tried adding additional attribute with the name USER_EMAIL in augmented table where it uses USER_NAME() as PQL formula. It does show correct user email in preview of record in KM but when I try adding same column in view it throws error "PQL Error - A PQL error is preventing this query from executing.COLUMN_REFERENCE: Column with name ["user_email"] cannot be found on table [<data model table>_AUG_<Augmented Attribute Name>]." Is there a way to get correct username from augmented table into the view?Any help would be appreciated.  My BestHamood 

Ex, In try celonis , 'IT Service Mgmt Ticketing (EN)' Demo is there. I would like to recreate this in my own Celonis environment / Analysis and gets my hands dirty. where do I get the same data used for this ITSM ?

Hey, is it possible to have two date picker on one view. One date picker is supporting one table and the other date picker the second table? I want to compare different times with each other to see the difference... Maybe you can help me

Hello everyone, Unfortunately I have a field that says something like: “A|B” or also “A|B|C” or "B|C". I don't know in advance how many different combinations there are, but I have predefined categories. Now I want to create a diagram in which I want to display the frequency of the individual elements. If I do something like: Casewhen Table1.Column Like '%A%' then 'A'when Table1.Column Like '%B%' then 'B' etc.end Then it aborts after the first occurrence and does not count the other elements. But I would like to have them all counted in each associated “pot”. Several case when statements in a row do not work, even union does not work in PQL as far as I know. With STRING_SPLIT I can cut after the “|”, but I don't know how I can then aggregate the individual occurrences again. I would also be interested to know how I can count the number of occurrences of “|” in a string Does anyone have an idea? Thank you!  

The error message states: "Data Export not enabled or missing permissions. Please check permissions or contact Celonis customer support."As an admin, I have verified that all permissions are correctly set. I'm not sure how to proceed from here. Has anyone encountered a similar issue or can provide some guidance on resolving this error? Any help would be greatly appreciated.Thank you!the error output : ---------------------------------------------------------------------------PyCelonisPermissionError Traceback (most recent call last)File ~/.local/lib/python3.8/site-packages/pycelonis/ems/data_integration/data_model.py:430, in DataModel.create_data_export(self, query, export_type, query_environment) 429 try:--> 430 data_export_transport = IntegrationService.post_api_v1_compute_data_model_id_export_query( 431 self.client, self.id, data_export_request 432 ) 433 except PyCelonisPermissionError as e: File ~/.local/lib/python3.8/si

Hi, when I tried to use variable in views, and it turned out with error "Runtime variable Error. The variable Duplicate key detected: <objname>. Please make sure that this variable is defined." However, my view turns out to be blank for all the components. Even in the Edit mode, unable to launch the PQL editor again. Can anyone please advise what can be done to fix this? Thanks.