Product Q&A

Dear Experts, If there is decision to be made in terms of best practices on connectivity to S3  , could you comment on option 1 : connecting S3 bucket directly which contains source tables option 2 : transforming data from S3 using databricks converting into activity and case tables and placing it to seperate bucket and then data shared with celonis ? Thanks, Shaif 

Dear all, I have in one view two OLAP tables(with complex calculations and predefined conditions) for which I want to create independent dropdown filters. The reason for that is that one should be filtered based on date type “received entries” and the other one based on date type “processed entries”. I was wondering if you maybe came across such an issue or if you have maybe some tips & tricks or solution for me? In advance thanks for your help. Best, Bunyod

Hey all looking for some insights whether this will work or not if I want a previous years data e.g ( I have 2023-2025 data in CDHDR but I also want 2022 ) can I change the UDATE filter from ( 2023 to NOW ) to ( 2022 to NOW) and disable the change date check  and do a DELTA load to only extract fresh records that are not present in celonis ( even if it’s from the previous year of already ingested data )

I want to create an Aging/Market custom objects so my graph can be change based on dropdown I will select. let say If you select Aging then aging should be applied on the chart.  How to implement in new views?

Hello,Is there an effective method to restrict exports to specific users or groups of users in Old Views?

Hi,I'm trying to create an Action Flow that allows me to convert a CSV file to XLSX and then send it via email.Current Flow:The user enters their email in the application view and clicks the "Send Email" button.A webhook retrieves the data. We then use Celonis Get Rows to fetch data for a specific Account ID (one Account ID may have more than one document).   The data from Get Rows is added to a CSV file.Expected Solution:Instead of saving the data to CSV, I would like to:Aggregate the data differently, e.g., fetch it from another HTTP output or webhook. Use ML Workbench in Celonis to convert the JSON format to XLSX. Then send the XLSX file back to Action Flow to attach it to the email.Question:Is it possible to implement such a solution? Or is there a simpler way to generate an XLSX file as an output?

Dear Experts , I have a doubt here, on what logic does the objects appear on scroll bar in Process explorer like shown in snapshots attached. Are they dependent on number of objects i defined or events or relationships ?   

Dear i am puzzled that the calculated throughput time in Celonis is different from the source (excel) data. For example order  O4892 has a throughput time of 12 minutes (according to the raw data in Excel). However the output in Celonis is 1M (1 month?). . Could you please assist by advising on this difference.Below you can see a screenshot of the data set and output in Celonis.Many thanks!     

I have successfully set up an Action Flow to output my Celonis Query in an Outlook 365 email. I use The Celonis Query Data module  → CSV module (create CSV) → Tools module to compose a String for the CSV file to be inserted as a file attachment in Outlook → MS 365 Email Outlook module to Create and Send an email. (see image below).This all works great and we filter to output specific customer data. Today, we manually fill in the customer email contact info.However, we would like to use the Customer Contact data from the Query (name/email_address) to automatically populate the MS 365 Email Recipient. I have observed that the Tools module is limiting what data flows into the Outlook module and within the Outlook module I do not have access to all of the individual Data values from the Celonis Query.When I remove the Tools module, all of the Celonis Query Data module data is readily available for use in the Microsoft 365 Email Outlook module. (but I don’t have the CSV file formatted the w

Hi, Came across the below slide in Partner asset library but couldn't find any file in the below format. Can you please let us know where to find activity definitions for a particular process along with the conditions used. Thanks.Regards,Deepti

Can anyone has this mapping information?I would like to see the list that shows the mapping of Celonis activities (eg: AP process) to SAP tables.Like while calculating the clear invoice steps which tables, timestamps are used in SAP. Similarly for other activities. This will be a good reference document to begin with and help to customize the activities in Celonis if we need to do so.Appreciate your inputs here.

Hello, How can I extract data from a field from a datapool table without updating the Data Model in an Action Flow?Is it Possible? Thanks

Can I automate the process of doing UCC e-filing on a state website through setting up an Action flow or any other fearure present in Celonis?

Hi All,I’ve following error message when trying to reload the OCPM data model: The Data Model Load experienced an issue with the Data Pipeline Orchestrator. Celonis Support ID: 22950f46-9f10-46af-96de-887c2e2d81a5 Does anyone know what could be the issue here? Thanks,Sunil

Hi, I am not able to finish the Exercise - Push Flat Data via ML Workbench and Exercise - Push Nested Data via AWS CLI as in both the cases even though I am doing all the steps correctly still it is giving me S3 file upload error.

Dear all , Is there a handy reference for Oracle EBS tables related to procurement , order management and inventory for process mining ? 

Hi all,I want to use the Process CoPilot with the built-in python tool in order to execute ad hoc calculations.https://docs.celonis.com/en/tool-activation.html#UUID-3c37cb75-0631-254f-a5b1-1a70ffd8d5f4_UUID-5523d1d0-d4b7-e2d3-4ebe-f999dffd6357and https://docs.celonis.com/en/tool-activation.html#UUID-3c37cb75-0631-254f-a5b1-1a70ffd8d5f4_UUID-b801ca95-08b6-fe38-c5c5-89bffe3f22aaI don’t understand the examples...My question:HOW can I implement this? HOW is the data going to be accessed and loaded in order to generate a dataframe? The examples in the docs don’t help me at all … Why is a df generated from a “KPI”? There is no relation between “get_data” output and the “code” …  HOW should I use get_data and python? HOW do these tools interact?Thank you in advance and best regardsJan  

Hi All,I wanted to know if there is any way to implement looping concept in vertica SQL in celonis. I have a use case where I have to compare two tables on the basis of a certain date type column and this comparison must be done for every month in the data type column. So, in this scenario I wanted to use the looping concept as in other coding languages like python.Thank you in advance,Akshay

Hello fellow Celonis users, I am trying to create a snooze function for my clients so that certain data will not be taken into account for analysis for the snooze set amount of time. I was wondering if it was possible to set a timer on an Action flow so that could be made possible or if you would suggest taking a different route? thank you in advance

Hi, Is there a way to arrive at hierarchy of accounts as shown below using SQL (or) PQL?I need to identify the first sold to account (ZSLD) for partner 2 using Table1 and Table2Example  

It is possible to create a table that is filled with defined variables that count certain tasks.You see, in my organization we have 2 people responsible for the tasks, which would be the User and the Supplier. The User is responsible for 3 tasks and the Supplier for another 2, so I would like to make a table that appears Responsible   #Quantity of tasks completedUser                       30Supplier                   5 I can only add them as a columnCOUNT (DISTINCT CASE WHEN "_CEL_CRED_ACTIVITIES_ARIBA"."[APRO] Estado de la tarea" like 'Approved' OR "_CEL_CRED_ACTIVITIES_ARIBA"."[APRO] Estado de la tarea" like 'Reviewed'and "_CEL_CRED_ACTIVITIES_ARIBA"."ACTIVITY_EN" like 'Revisión Usuario' THEN "_CEL_CRED_ACTIVITIES_ARIBA"."ACTIVITY_EN" ELSE   NULL END )

Hi all,I am working on this project where I need to process KPI via email. I have taken CSV file as a data model.But I am unable to perform iterations on my data. Please help me on this part

Good morning, can someone please help with the PQL to return the case with the minimum cycle time? Thank you. Denise

SKILL:OUTPUT ATTACHMENT:Can someone explain why this is happening that encoding is not perform - what do I missed?

Hi I am trying to create a line chart to compare avg throuput time between two activities how it fluctuates between different months. My Dimesion is this formula: ROUND_MONTH("AE_process_dataset_with_realistic_time_variabilities"."TIMESTAMP") My KPI formula is : PU_AVG (DOMAIN_TABLE ("AE_process_dataset_with_realistic_time_variabilities_CASES"."CASE ID" ), (  CALC_THROUGHPUT (    FIRST_OCCURRENCE [ 'Arrival at A&E' ]    TO    LAST_OCCURRENCE [ 'Initial Assessment' ] ,    REMAP_TIMESTAMPS (      "AE_process_dataset_with_realistic_time_variabilities"."TIMESTAMP" ,     MINUTES    )  ))) But I only get a graph for the first month:  Please can someone advise what I am doing wrong?