Product Q&A

Hi everyone, Ive created an Approval ratio of cases by using out-of-the-box KPI Ratio of cases flowing through an activity = KPI(Ratio, MATCH_ACTIVITIES(ENDING[Approved] ) = 1). It works as expected, out of 243343 cases 108698 of them are ending with Approved task which gives rounded up the value of 45% visualised as a Number single KPI component. However, when the KPI is added to the OLAP table and sliced by example Sales Channel dimension the result in OLAP and Number visuals is different. In the OLAP table Approval rate is 52% (wrong result) and in Number single KPI component is 31% (correct result). It turns out that in the OLAP table the KPI is switched to count activities instead of cases, hence the result is 52%. celonis different result1159530 61.2 KB Is there a catch how to get the same correct % in the OLAP table? All data is contained within a single table. Thanks, Ivan

Hello !I am trying to display the number of cases with a change activity on a monthly basis (ROUND_MONTH("_CEL_O2C_ACTIVITIES".EVENTTIME)).Without this column I obtain the right numbers but as soon as I display the column, numbers increase.To made sure I have a analysis filter on 2018-01. Without the month column I have:image1046404 13.6 KBWhen I put the column I have:image1066365 14.5 KBDoes that come from the PU function that does not handle well event time?The forumla for Change Rate Case isCOUNT(CASEWHEN PU_COUNT(VBAP,"_CEL_O2C_ACTIVITIES".ACTIVITY_EN,"_CEL_O2C_ACTIVITIES".ACTIVITY_EN IN (<%=changedFields%>)) > 0THEN 1.0ELSE NULLEND)Thank you in advanceEDITThe problem comes from using _CEL_O2C_ACTIVITIES.EVENTTIME. Using the sales order creation date gives me what I want.

Hi Team,I have a scenario in AR, I need to derive a new activity in AR, which should tell us the payment made by the customer is Over/Short/Exact Payment.Im checking in BSEG table, by taking BELNR and the corresponding WRBTR but not sure how to match the Invoice amount to paid amount.Suggest me a possible way to match the Invoice & Paid amount.ThanksChanti

Dear Colleagues,I am using below formula to calculate AVG processing time per vendor.It works generally OK, but it always calculates an average from the whole available set of data. For example if we have 3 years history of invoice posting and I only want to see an average for year 2020, applying time selection filter does not change the result of this formula, which keeps calculation for 2018-2020. Is there any way to keep this AVG dynamic and alligned with current selections?Thank you.PU_AVG(DOMAIN_TABLE(LFA1.NAME1||LFA1.SOURCESYSTEM),CASEWHEN MATCH_ACTIVITIES(NODE[WF step: Remove Qty block] )=1THEN CALC_THROUGHPUT(FIRST_OCCURRENCE[Invoice posted] TO LAST_OCCURRENCE[WF step: Remove Qty block],REMAP_TIMESTAMPS("_CEL_AP_ACTIVITIES".EVENTTIME, DAYS))ELSE CALC_THROUGHPUT(FIRST_OCCURRENCE[Invoice posted] TO LAST_OCCURRENCE[WF step: Price difference approval],REMAP_TIMESTAMPS("_CEL_AP_ACTIVITIES".E

Hello Community, Using Python API , how to create Authorizations ? Example of Create User user = User.create_new(Username, FirstName, LastName, foo@bar.com, Password123) How to Create Authorization with similar approach ? , documentation for that seems missing. Regards Vivek Oza

Dear Team,I would like to create the throughput time for two different destination activities.example, from sales order creation to delivery note creation (automated) is one and sales order creation to delivery note creation (manual) is another.i wanted to combine both the manual & automated in one throughput chartin our data model, we have considered above as two activity based on the user type.

I want to display the comments for the particular customer. My requirement is once i click the comments button description should display the pop up screen. Hope i get the solution here.Thanks in Advance.

Hi all,Im struggling with the following problem.The table structure is as follows:Instance|Task|Instructionimage1165333 21 KBI want to calculate the sum of Nein and Ja over all Pay_Periods. However, I want to exclude the entries where I have double inputs for a month (CREATED_D differs slightly). So, I want to take the latest entry of a pay period (whether Nein or Ja) to be considered.First, I tried to useSUM ( CASE WHEN Instruction.PROCESSOR_INPUT = Ja THEN 1 ELSE 0 END)but I have no clue how to exclude the double entries / just consider the latest ones.Also, I tried something with the following formula, however it didnt work outPU_MAX (Task,Instruction.Manual_INPUT,Instruction.CREATED_D =PU_MAX(Task,Instruction.CREATED_D,Instruction.Manual_INPUT IS NOT NULL))Hope the problem is well explained.Thanks for you support!

Hello all,is there a formula where you can round to any decimal places? I would like to round the formula part in the square box to three decimal places, for example 0.123.image1138107 12 KBBut the total result should be calculated to any number of decimal places.Best regards

We would like to embed our Celonis (CPM4.6) analysis/dashboard in the operational tools.Concretely, we would like to be able to build an URL passing certain parameters (for instance time period, team, etc.).Im envisioning something like:https://myCPM4:9000/#/frontend/documents/123/view/sheets?team=45&startDate='1-1-2020'Would this be possible in CPM4.6?And in the cloud?

Hi all,I want to create a Column Chart which takes sum of amounts of two different tables having period numbers. Attached is the sample data -Expected Output in Column Chart -I tried to create the Column Chart but my values are not coming correct.Is there any solution so that my column chart will

Hello Team, I am trying to connect celonis 4.5 with Python referring the below link: https://celonis.github.io/pycelonis/notebooks/00_Connecting_to_Celonis.html Can you please help me understand what value do we have to pass in api_id in the login method. Regards, Poonam

Im trying to create a number KPI that gives the % of cases contained in the top n variants. This would be the number shown in the variant explorer as the % of cases contained in the variants selected (for example, when dragging down to the top five variants in variant explorer, the bubble at the bottom says 72%. I want to use that 72% in a calculation.). I want to be able to use this number in other calculations. Id like for this to be static (not subject to filtering), which I know how to do. Are there internal variables that contain this and other information that is used to create the graphics?I found this reference but its not of much help. I cannot get to the page in any case. Percentage of cases covered by the 5 most common variants - #3 by gvanenisHow would I use the INDEX_ORDER syntax to calculate the KPI Im looking for? Thanks in advance for your help.

Hello and a happy new year,we do have the problem of memory allocation while using several Pull-Up Aggregations. Is there a way to release the memory frequently?Our set up is Hybrid (IBC + Leave your data in place).We have 90mio Activities@8.5mio Cases in one Model and 260mio Activities@24mio Cases in a second Model. The memory consumption is in idle state at 24 GB and moves up to 64 GB when using PU-Functions. This will quite often let the engine crash and models could not be re-loaded even from cache until the memory garbage is cleared.Thanks for any suggestion.RegardsHolger

Dear all, is it somehow possible to access IBC data model Data Permissions from pycelonis? Eg. query the current permissions configuration or set new permissions? image781538 32.4 KB Best, Benedikt

Hi, Im trying to add translations for our PTP data model as requested by the client, however, upon downloading the PTP Name mapping template it says " failed to download PTP Name mapping.

Hi there, I am unable to find how to use a xlsx or csv as a filter criterion during extractions. I want to set an extraction parameter but the list of values is fairly long and I dont want to type every value in there manually, but reference an uploaded xlsx. Is that possible and if so how do I do it? Thanks and best regards, Carl

This is one of the error message I had: Table BKPF cannot be accessed with the current connection configuration.. Celonis Support ID: 7097d202-4f59-464c-8e18-38c7a037ebb8

Can someone explain the relationship between IBC, EMS and Snap? Many thanks.

Hi celonis team, I am looking at the APC reduction script documentation posted in the partner portal. However, i am unable to find the App Store Filters.xlsx file that is required for me to complete the python script. The documentation says Download the attached excel file., however, i cannot locate this in the word file or the download loaction " Celonis Partner Portal". Could you help me as we require this for a client project. Thank you.

Hi, I am wondering how I could create a bubble chart with multiple bubbles on a single line, as it is shown in the photo attached.I have been trying to use PU_COUNT, but the parent and child tables do not have the same columns, which made me difficult to distinguish the sums depending on the number shown in the graph.Best,chart846524 21.7 KB

Dear Colleges, I am trying to set a filter at my Pivot Table I would like to have the "1" of each activity to know the users that performed more than one activity in a process. I am trying for two days with success. Best Regards Raphael Correa

Hi Celopeers, is there a way to apply "finegrained" permissions for an application key onto a data model?We want to enable a ML application to access a Data Model in a read-only manner. The application key should be able to query the data model, but nothing else. The only way to grant access to a data model is to set the "Admin" Permission for that application key on the pool level. Thus, the application key has FULL access to EVERYTHING in this pool, and potentially access/edit/delete things it's not supposed to.  The "Use all Data Models" permission does nothing for the API as is only applies to analysts creating content so that they can link their assets to a DM. Thank you for your helpBestMax

Greetings. I am new in process mining and Celonis, and i'm stucked.We got OLAP Table with data into it, in last column we counting KPI, the question in how we can measure process at the specified time?Example: I got an document that flows through the signing process, and for now this doc is signed, but 2 days before it was on some step (like signing paper copy with partner) and i need my OLAP table to count difference between the start of this signing and today(date) when i filter my Analysis with the other graph.Now, i using the "PROCESS EQUALS 'Signing with Partner' END" to determine state of the process, and it's works fine for documents, that really at this step for TODAY(), but if i filter EVENTTIME in the past - i still can see the KPI's of this doc. How can i get the process state of the case at specified date? Thanks!

Hi All, may I know is it possible to get the data set used in the Procurement TryCelonis Demo? That will be really helpful when we let our users to know what exactly they may need to provide in order to perform process mining. Thank you!