Product Q&A

One of our clients have their Snowflake environment onfigured behind an Azure private link and only accessible if the request to snowflake is made within the client network. Our Celonis environment being outside the client network, can we connect to the client snowflake environment from our Celonis environment via an extractor server set up within the client network ? Please share your opinion on the same. Thanks

Analysis on Process Simulation.

Dear All, What should be level of access which analyst needs on Celonis while doing analysis on variants / process without need to change the data model. ? Reason i am asking is currently i am having access on views where i cannot do activity selection and add 6 types of filters but i can only do minimal analysis . Best regards - Shaif

Hi Celonis Community, I have successfully set up a skill, which creates Tasks and assign them to me. When I have a look in the Inbox in the business views, I see the tasks however the visualization is faulty:Has some seen this, or is there anything which needs to be configured so this is working properly? As this view is automatically created by Celonis, I would expect it to show the respective task in the normal task visualization. Thanks in advance,Daniel

RfP Attachment requirement, needed by Friday 14/01

RfP question, feedback needed by Friday 14/01

Dear Celopeers, On February 10th, we are hosting our next Webinar:  Start automating by creating your first Action Flow. The session will coverWhat you can do with Celonis Action Flows (presentation)How to set up your first Action Flow (live training)Where to find further material & trainings (link to resources)Q&A (live) You can directly register here!  

I am building some sort of conformance check on a small part of a process. Because the conformity of the process depends on the status of an activity (i.e., an activity needs to have a status completed instead of cancelled), I included the status of the activity (completed, cancelled, etc.) in the name of the activity (i.e., I have activities like 'Activity A Completed', 'Activity A Cancelled', 'Activity B Completed', etc..). By doing it this way, I can simply use the PROCESS EQUALS or MATCH_PROCESS functions. However, having the status in the activity name makes process overviews more unclear, since a lot more different activities are shown (while they are essentially the same). Is there a way to combine activities and statuses while using PROCESS functions? That is, is it possible to match process variants not only on the activity itself but combine this with another dimension/attribute in the activity table (in this case status)?

Hi all, I am wondering if I could give default value in the component Throughput Time Search other than using Filter. Do you have any idea to set following criteria e.g. as below so that the analyst confirm the crop selection is applied to this component?

We tried retrieving data from SAP SF via SFTP and we were able to successfully connect to system. But when we run EMS loader we are receiving only 1 single record of file. Can any one help e out if we can enable PGP connection as pagination in SAP SF can be enabled in PGP encryption in SAP SF. Thanks in advance for help

If I upload the BOT logs, will it give me a logical process map/flow

Dear All,Up until the recent updates to the Celonis e-learning, there was a Business Value Architect training track, which i was about halfway through.I was wondering what choice of courses would be considered about equivalent to this training track in the new Celonis Academy? Best Regards,Erwan

Hello, I got an error message when opening the Service Now IT Service Mngt Assignments demo : "The data model assigned to this analysis could not be found. Please assign a valid data model". How can I fix this ? thanks

Dear folks, I created Action Flow in my training environment and would like to copy to other environment in eu-1 realm (different realm).I tried Content-CLI to pull and push it via zip files. Push program was done successfully but copied program had 403 error when clicking it.I confirmed Action Flow works fine if two environments have same realm. Do you have something workaround to copy Action flow over realm ? Best regards,Kazuhiko

Hello Team, I exported Process Analytics Workspaces with several dashboards from an IBC as a backup. The exported files are json files. How is it possible to import these again? Best regards and thanks for your help!

How to setup View with Action to send email from the selected case/ID as a variable/parameter? Appreciate if someone can share complete documentation. Thanks in advance.

I am using Celonis training cloud and I have configured MS Teams connection in my action flow to send chat message along with some dynamic values coming out from the Celonis Data Model.  Unfortunately I am getting "[500] Unable to find target address". Any help ?  Note : I have configured my slack and it's perfectly working fine with my Celonis training cloud. 

I have setp up the extractor using the OAuth2 (Authorization Code + Refresh Token) method and tested the response to a specific endpoint which seemed to be working. I was also able ot configure the extraction in the data jobs section, but I never managed to execute it..... 

Analysis and Views ( from Knowledge Model) serve the same purpose. How to decide , When to use what

Please suggest if there is table in backend also which stores the celonis users details.

Need update on the connector

I wanted to create this just to check if could get alerts when the APC data consumption would reach some threshold like 90% or above or in case when there would be some failure in the data pools for extractions or transformations. Is it possible to create such signals via action engine?

It would be great if someone can share the Sample questions of BVA Certification Exam.

In an On-Prem Celonis implementation, there are some order dates with null values while dealing with P2P analysis.What may have caused the issue?Shall we need to make sure that for all orders "VBAK"."ERDAT" or "SAP_CHANGE_DATE" is not NULL before loading the data into Celonis?or Shall we need to upgrade the existing extractor? I greatly appreciate your help,Kind regards,Mahdi