Product Q&A

About process maning

I'm trying to build a bar charts with two dimensions (processes and type of processing) counting cases. In most BI tools this is a standard visualisation but in the actual version of Celonis studio I don't know how to implement it. See screenshot

Hi Celopeers, Any brief notes on below would help. ITSM Process - AI/ML based Solutions for :- 1. Multihops / Reassignments. 2. Overall Queue Management ( Rework Inside Teams ). 3. Any other plethora of use cases involving AI/ML :).

I know, this question seems odd at first. I finished modelling and I have big transparency on the process now. I can start analysing using the dashboard. Its just - where to begin?Do I check for Cases, that are not happy path?Do I start improving the happy path runtime by looking for bottlenecks?Should I check which variables influence the propability for the instance to flow in the happy path? I know - generally Process Mining seems to be about discovery. Howevery I want to spend my time efficiently, so I am looking for best Practices, frameworks etc. Am happy for responses and ideas. :-) 

Greetings,is it possible to display parallel processes from 2 event logs in one process explorer in a analysis? Similar to how it works with transitions in the View.

Hi All, Im doing the Get Data into EMS training and I could not find the 'Accounts Payable on SAP' Connector in Marketplace. I tried downloading the Get Data into EMS - P2P instead however status says "Extractor not reachable". Hope you can help. TY

Hi , We have a requirement where we want Celonis to automatically pick a XLSX file from a folder, upload the file , create a table and execute a data Job. IS this possible ? How do we accomplish this ?

Hi expert, I have a question about delta load. I know if I use data connection, for example SAP to Celonis, then we can use delta load option. However, in manual data connection pattern, download data from one to upload to celonis, do we have any option to delta data load? If yes, could you guys let me know where I can find technical document of that? Thanks, 

Hi expert,​This is just simple question, does any body know how to add sequential nuber to OLAP table?​Col1 col2 col3 ...1 aaa bbb2 ccc ddd3 eee ffff4 ggg hhhh↑this one.​This is good for discussion because I can say "line #1 and 3 is something wrong.​..."  best regareds,​​

Hello, I would like to know if there is any way in which when adding data to my excel sheet, the information is also updated within my visualizations in celonis.

I get an error when I upload a flat file. How can I know in what field is the error ? Execution failed:Data Upload execution 2b523778-12cd-4ed7-bb98-2669b13b079f has failed. Column type error=false. java.lang.RuntimeException: Failed to parse text in CSV. Details omitted. Exception class: java.lang.RuntimeException caused by Failed to parse text in CSV. Details omitted. Exception class: java.lang.RuntimeException. Celonis Support ID: 04902b27-52ef-4b7b-b153-b099c37868fe

Hello, I would like to know if there is any way in which when adding data to my excel sheet, the information is also updated within my visualizations in celonis.

Hello All, I have a scenario where i need to calculate the time between one activity and the Previous activity. I have an activity Maintenance Rejected and it can happen once, twice or more than that for a case. Irrespective of the number of occurrences. I should always calculate the time difference between the Maintenance rejected activity and the previous activity. We have only option to take first occurence or last occurence.Is there a possible way to achieve this. Request you to kindly share your expert opinion on this.   Thanks ,Saravanan.G   

Tried using PQLFilter but could not achieve this.

I had already integrated a data model in one room. Now I wanted to integrate a new data model. Therefore, I deleted the old data model and inserted the new one. However, the old and not the new data model is still displayed in the studios.

After filtering a bar chart in view, a particular bar broads up, is there any way to keep the size same even after filtering ?

Hi expert,​now I'm creating internal training contents and stucked how to explain what is case table in simple words.I know what is it and how it works but I cannot explain difference between case table and transaction data. Can I say case table is a part of transaction data and case table is just what you wants to see in your analysis board, or is there something add?

Hi, when I try to use "try celonis" in resources, it doesn't recognize my email. How can I get access?

For exmaple: There is a dropdown selection which includes different vendors. I want to create an column chart of the first 5 vendors if no selection of a specific vendor is used. On the other hand if a vendor is selected in a dropdown menu i want to display only that vendor in the said column chart.  Thank you!

So, I'm trying to implement a filter that changes depending on the input of the user. A button dropdown was included to collect the input of the user, said button contains three options which change the value of a dynamic variable, the possible values for this variable are 0, 1 and 2. Lastly, I wish to filter a component depending on the value of said variable. I tried implementing a load script as follows: FILTER DATEDIFF(mm, VBAK.ERDAT, VBAK.MBDAT) CASE WHEN <%=variable%> = 1 THEN >60 WHEN <%=variable%> = 2 THEN <=60 ELSE ENDThis solution does not work. Any help?

Hi, does anyone know the table requirements for an O2C process in TradeCloud? Thank you.

Hello - is anyone aware of a glossary of key terms that Celonis has published? Something that we can share with people who are new to the technology.

I would like to dynamically change the value of Load Script (Analysis settings) using variables. Switching the filter on/off according to one's choice. But, i am not able to achieve it. According to the documentation, variables are not accessible in Load Script. Can anyone suggest how to achieve this.? https://docs.celonis.com/en/load-scripts.html

Hi Team,  I have a project on which we are supposed to connect Celonis with JIRA.  In help document https://docs.celonis.com/en/jira-connection.html it says we should use "Enter the name of the new Jira Data Connection." but we do not have such connector (see screenshot).  Is there any connector which could be used for JIRA connection? Thanks,Satoshi