Product Q&A

 While trying to connect this connector should we need to take help from celonis team or is there any procedure to connect for ourselves. Also there are prebuilt apps. Should i need to take help from celonis team. If so can any one give me any mail id to contact them or any link to do on our own. Thanks

what is the difference between case frequency and activity frequecy in detail. From the question i can tell case frequency is for number of cases. Here cases denotes what and activity means what. Can ayone give solution for this with an example

Is there any online training content available on SAP tables? Please recommend a good online course.

Not sure what I am doing wrong here:I am having an AP Data Model, created a knowledge model based on that. Created an analysis with a process explorer sheet and looks good:Now created a view, and connected it to the same knowledge model and event log. Add process explorer component on the view: No idea what data I am missing here, any suggestions?  

Eg: for a column "NAME" one of the value is "HELLO-WELCOMETO-CELONIS" I want this to be split to 3 columns..Intro: HELLOGreeting: WELCOMETOTool: CELONIS​As 3 different columnsCHARINDEX giving error that this function does not support. ​

Hey Sarina.... are you trying to use STING_SPLIT in the data integrator? like this...  because STRING_SPLIT is PQL, only in Studio...  in Vertica SQL the command is SPLIT_PART , but not sure if it is implemented in Celonis https://www.vertica.com/docs/9.2.x/HTML/Content/Authoring/SQLReferenceManual/Functions/String/SPLIT_PART.htm?tocpath=SQL%20Reference%20Manual%7CSQL%20Functions%7CString%20Functions%7C_____50 HTH

I have a violation raised in the conformance overview while the violation raised is normally mapped in the process model should not be raised in the process overview. How can I solve this issue ?

Observations:Same sheet takes different time to load for different peopleSame sheet takes different time to load for the same person at different time of the dayInitial hits to the sheet take longer time to load and subsequent hits to the same sheet load faster

Hi,  is it possible ot replace empty cells with dashes (-) in a csv file generated from an Action Flow which is based on Celonis Data? I found a template for Action Flows to generate and csv File with a appropriate format (see below). Unfortunately my data from celonis contains empty values, which bothers me in the csv since they appear empty. I would like to replace them with dashes(-).  Thank you for your help and best regards,Jurgen 

How much time does it take to the support team to change the email account?

Is it possible to capture at what time the delta load started or ends in a table? If yes please help with the approach

I failed to clear certification exam two times of "create and deliver value" in value assessment will I get more chance ?

I already setup the identifier in the record on the KM, the profile view too and the link from the table to the profile view is working. But the details on the profile do not correspond to the one I choose Table:settings:  data:    columns:      - field: WF_CASOS.CASE_KEY        id: 5e4d0cde-30b1-484c-8e99-71ce53dab11a        order: 100        onClick:          linkToRecordProfile: true          showInModal: true          openView:            carryFilters: true            carrySelections: true            openInSideOverlay: true            profileView: true            viewKey: detail-dollaridProfile viewmetadata:  key: detail-dollarid  template: false  name: Detail ${id}  knowledgeModelKey: ots-criticas  knowledgeObjectId: WF_CASOS  profileView: truevariables:  - id: fd1cc79c-005f-4ec9-b831-97fbf28f301e    name: id 

Hi Celonis Members .I need your help. I am not able to login to free a/c or snap. Showing me error "YOU ARE NOT A MEMBER OF THIS TEAM" Also I want to know what is the difference b/w TRY CELONIS,FREE A/C LOGING,AND EMS LOGIN environment.

I've created an action flow (pictured below) and have queried data based on an analysis I've built. When creating an analysis you have the option in the table for Distinct Values however obviously that's not an option in Action Flows. How can I ensure the data I'm pulling is only showing distinct values?

Hi I am unable to login to Celonis cloud. The landing page says "We're sorry but your activation link is invalid". I want to complete the training by practising in demo environment. Please help.

For each Billing Date, I am attempting to count the number of Communications received on that same date even though not all Communications received belong to a document Billed on that date. The issue I am encountering is that only those Communications received on the Billing date are included in the numerator of the ratio. The billing document serves as my case key.

Hi all. Is there a problem with the file uploads? We had some data pools with files uploaded but they are not there anymore. Is anyone experiencing the same? Many thanks.

Hello, I small encountered a problem when I wanted to create a simple column chart with a trendline in an Analysis. I created a dimension with ROUND_WEEK(), a KPI with case count and a KPI with a MOVING_AVG for a count trendline of the last five weeks. Now, I only want to show the last six weeks using the limit rows / max. elements fields. When I do this and sort by the week dimension the most recent week is on the left, not on the right as it's usually common practice. Changing the ordering results in showing the first week in the data set, not the most recent ones. Then I tried to use a filter to only show the last weeks but then the MOVING_AVG calculation is wrong since previous weeks get filtered out.  Maybe someone can give me a hint :) Thank you

Hy,I am trying to get some hands on over Replication Cockpit, but I am not able to see my already implemented data connection here. After doing some research, I found out that trigger and change logs are required to be created in source system. So, can anyone please tell me how is that possible ?

Hi,I'm building an AF that sends via email some pdf report and some csv from an analysis.The thing is that I need to set different filters for the same pdf report or the same table exported in csv. At the moment I have as many modules as are the objects that I need, for example, 4 Create PDF Report modules that print the page with different filters, generating 4 different PDF objects; same for the csv file, I query the data 4 times and generate 4 different csv files for the same table, but with different filters. The AF is working fine, but it's extremely long and it generates A LOT of objects that I need to send via email. I'd like to make it smarter by, if possible, aggregating the PDF sheets into one single file, as well as the csv tables into one file, creating multiple sheets in the csv. Best case scenario would be one PDF file generated by one module in the AF and one csv file, generated by one query data and one create CSV module. Thanks!

Hello,is it possible to have an on-click functionality for a KPI ?, like I am not talking about button, what I mean is whenever we click on a KPI we redirect to another module or webpage

Hi Team, I'm facing the below mentioned Issue while executing the command, Any help from your end would be great please assist. Execution command in cmd : java -Dloader.path=jar -Dspring.config.location=application-local.yml -jar connector-jdbc.jar. I'm getting the below error after execution,ERROR Message : 2022-10-10 19:xx:xx:xx INFO 7040 --- [uplink-thread-1] c.celonis.uplink.manager.UplinkManager  : Uplink could not connect: 'I/O error on POST request for "https://[Team Name].celonis.cloud/uplink/api/public/uplink": No subject alternative DNS name matching [team Name].celonis.cloud found.; nested exception is javax.net.ssl.SSLHandshakeException: No subject alternative DNS name matching [Team Name].celonis.cloud found.', waiting 13000ms before retrying --EOM-- Thanks in advanced. Best,Sudharsan V

[uplink-thread-1] c.celonis.uplink.manager.UplinkManager  : Uplink could not connect: 'I/O error on POST request for "https://XXXX.celonis.cloud/uplink/api/public/uplink": Remote host terminated the handshake; nested exception is javax.net.ssl.SSLHandshakeException: Remote host terminated the handshake', waiting 13000ms before retrying --EOM--   

Hello Experts ,Is it possible to combine Business process from different source system type like SAP CRM or Salesforce CRM with SAP S4Hana Processes using Execution Graph and is it possible to design analysis to view interconnected processes (Quote to Order) using Multi-Event Log. Thanks in Advance Regards,Navalan Veerapandian