Hi Celopeers,Any brief notes on below would help.ITSM Process - AI/ML based Solutions for :- 1. Multihops / Reassignments.2. Overall Queue Management ( Rework Inside Teams ).3. Any other plethora of use cases involving AI/ML :).

Hi Celopeers, Any brief notes on below would help. ITSM Process - AI/ML based Solutions for :- 1. Multihops / Reassignments. 2. Overall Queue Management ( Rework Inside Teams ). 3. Any other plethora of use cases involving AI/ML :).

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Hi Prakash,

Thank you for reaching to us.

In order to be able to assist you further, we would suggest to send an email to servicedesk@celonis.com with detailed description.

We will gladly assist you.

Thank you in advance.

Regards,

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