Unanswered Questions

We have 2 spaces for P2P. 1 is P2P dev and other is P2P. The P2P is the one when we deploy users see. So there was a change made by 1 person in P2P dev which I used copy to and I have overwritten the original view in P2P and Published it. Later I got to know few people have crucial changes in P2P which got overwritten and they had not published the changes as well. Is there any way we can revert back to way it was?

Hi - Is it possible to export the process explorer to an external site?

 Hello everyone,I’m trying to configure an Action Flow with the following logic:From a View, I want to retrieve only the selected case ID. Pass that case ID into the Action Flow. Inside the Action Flow, add the corresponding user ID and activity. Write these three values into a Google Sheet (case ID, user ID, activity).Here is what I currently have:In Get Rows, I am mapping the Input. In Inputs, I created the variable input as an Array, and in Specification I set it as a Collection. The View contains multiple columns and additional data, but I only want to map the case ID from the selected row.My final goal is:➡️ In the View, I have a table that includes the case ID. I want to select that specific case ID, even though there are other fields and values in the same row.➡️ Trigger the Action Flow with that mapped case ID.➡️ Add the corresponding user ID and activity inside the Action Flow.➡️ Write everything into a single row in Google Sheets.If anyone can explain step by step how to conf

Can someone help me understand what that error in red means?I’m following the AI annotation builder training and I cant go ahead from here

When trying to create a process copilot this is the error I getWhat do I do? I’m trying this in Celonis training environment 

I am using the free training environment in Celonis Academy.Studio was initially available, but after I deployed an App as the guide instructed, I encountered an error that says "I am not allowed to this page" or some sort. Now the Studio button is missing. I'm only seeing the Data, MarketPlace, Search  and Help Center

I just set up a free account. I am an admin in the account.I created a data pool and then when I click on “Connect to data source” it flashes the dialog box with the connection options for a second and then the screen switches to a 403 error - “oops you’re not supposed to be here”I checked the permissions on the data pool and the correct permissions are set.I checked the permissions for the the user (an Admin) and all is correct.I searched the community but did not see a match.Any ideas?Thanks!

Hello everyone, As part of setting up a control tower, I am trying to gather as much information as possible to retrieve data from the platform via API calls. After combing through most of the existing documentation on the Celonis website, the pycelonis library documentation, and the freely accessible GitHub repositories, I am still having trouble identifying how to retrieve certain elements. For example, is there a way to get a list of all the pool ids of your environment (I know it’s possible using pycelonis but I’m not able to use private library in the external scheduler I’m using)?. Do you have comprehensive documentation of all possible API calls (in my case, with OAuth authentication. This is also one of my main concern: lot of API calls working with App Key are not working with OAuth2 identification, which is preferable)? I am interested in any resources I may have overlooked. Thank you for your help,Best regards, Alex

Hi everyone,The table _CEL_O2C_ACTIVITIES exists in my Data Model and contains the column ACTIVITY_EN. The data model loads successfully.However, when I reference it in my PQL, I get the following error:A PQL error is preventing this query from executing.Syntax error near [.] after reading [ "_CEL_O2C_ACTIVITIES"] at line 7.I have verified: The table exists The column exists No spelling mistakes Data model is loaded correctly Has anyone encountered this issue before?Is there a specific reason why referencing _CEL_O2C_ACTIVITIES"."ACTIVITY_EN would trigger this syntax error?Any suggestions would be appreciated.  

I have two pages: Page 1 and Page 2. Both have a "Filer Dropdown" component that allows users to select a plant value.My question is,if a user selects a plant value on Page1, will this value be synchronized with Page2? Or, does the user need to select the same plant value on Page 2 again?Similarly, if a user selects a plant value on Page2, I would like this value to be synchronized with Page1.

I have a date/time field, but somehow DAY_OF_WEEK(table.column) with %A as formatting always returns Thursday.To strip the time, I'm using Round_day() which makes 2024-07-03 from a 2024-07-03 21:23:35 timestamp, but returns Thursday, but it should be Wednesday for July 3rd. I can add a extra column from source tables, but prefer an easy PQL formula.PS: I'm using the new view experience. DAY_OF_WEEK ( ROUND_DAY( "eventproperties"."reportdate"))

Hi everyone,I’m currently reviewing our extraction setup for Accounts Payable (AP) data and would love to hear from others about best practices that have proven effective across different organizations.Of course, I fully understand that every company’s landscape, compliance requirements, and data models are unique. Still, I believe there are common patterns and techniques that tend to work well in most AP extraction scenarios. I’d be very interested in your experience around the following topics:Extraction FrequencyHow often do you typically run delta extractions for AP (e.g., hourly, daily, near‑real‑time)? How frequently do you schedule full loads?Delta vs. Full Load StrategyWhich tables do you usually extract in full, and which ones are better handled via delta? Do you rely on timestamps such as creation date or change date for deltas?FiltersWhich common and robust filters do you use to reduce data volume without losing relevant AP data? Examples: company codes, fiscal years, docume

send alert when the data model has not loaded for 35 minutes (if it fails once and loads correctly 2 mins later its not a problem. Its just a problem if it fails repeatedly or does not finish loading for over 35 minutes within the action flow 

Hi, is there any place to find out the industry wheel for the pay roll process or any value opportunities and KPIs relevant to payroll process readily available in celonis?

Hi everyone,I hope you are doing well. I am an engaged Management & Technology student from Munich and I was very interested in applying for the internship position “Value Engineering AI & Management Consulting (Value Engineering French Market)” in Paris, France at Celonis.Unfortunately, on the day I was about to submit my application, the job posting was no longer available on the careers page.Would anyone be able to share the HR/recruiting contact email (or point me to the right person/team) so I can kindly ask whether the position has been filled or if there is still a possibility to apply?I would really appreciate any help. Thank you very much in advance!Best regards,Philip Ziegler

We can update augmented attributes via an Action flow, but is there a way to mass-update directly from PyCelonis?

Hello Celonis Team,one question to the Intelligence API. We want to use the intelligence API to extract and reuse date with other systems.Currently my developer is struggling with the pageSize Limit (Max. 50). When we have an high amount of selected records e.g. 1000+ he must loop over all pages the get the data in his 3rd party data pool.The question is: Is it possible to disable the pageSize Limit. So when the result are 10000 records, I want to have this 10000 records on one page.One further question is regarding how to hand over data to the Intelligence API. I learned I can the params kpi and data to select the data from the knowledge model.However, I have discovered that I can also manually create records in the Knowledge Model and consolidate data there. I can also the this manually created record within the Intelligence APIMy question: Are manual created records in the knowledge model still a supported feature in Celonis or Legacy? I ask because its currently not possible to use

Hey Celopeers, I want to create a Table within a View wihich contains 4 columns. One Column is the Dimension Column (Gives 15 Rows). In one column the numer of invoices for the current month are counted. In the other column the number of invoices from the previous month and in the last column the number of invoices for the month before last.  The user want to have the coulmn names in the format "YYYY/MM" and the column names should be dynamic, so that in the new month the column names are updated automatically. We are using the Knowledge Model - View Technology and no analysis. I also thought of using a chart diagramm, but the users require a table. I tried some things, but nothing worked. So if somebody knows about how to create dynamic columns I would be very thankful for your help :D  

Does the Celonis Action Flow Outlook module support embedding a WebP image file in the HTML? If yes, can someone share an example of the html code to do this. I was successful in embedding a .png image file in the HTML code in the Action Flow Outlook email. However, the company logo on their website is a WebP image file and when I tried to embed the WebP file in the HTML, it did not work.

Hello Everyone,I have a scenario where I need to calculate the automation rate of a process. However, there is a specific condition: I need to exclude all activities that occur between the Approval Task Start and Approval Task End. These approval segments may appear multiple (N) times throughout the entire process.Please let me know if you have encountered a similar situation before or if you have any recommended approach for handling this type of exclusion logic.

Hallo Celonis support, We have implemented Celonis RFC Module and Extractor on our SAP ECC system by importing Transport AI1K901056. Since 2023, we have discontinued Celonis license. How can we get the RFC Module Deletion Transport and clean all the cached datas ? On our SAP system, following Celonis packages are installed:  /CELONIS/CLTM                 Celonis Changelog & Trigger Ma /CELONIS/CL_DATA_EXTRACTION    Celonis change log extractions /CELONIS/CONTROLLERS           Celonis Controller for Extract /CELONIS/CORE                  CELONIS CORE UTILITIES /CELONIS/DATA_EXTRACTION       elonis Data Extraction /CELONIS/EXT                  Celonis extensions /CELONIS/EXTRACTOR             Celonis Extractor /CELONIS/IF_RFC                Celonis RFC Interface for Extr /CELONIS/RP_BG                 Reports for processing in back ZCELONISCL                    Celonis Change LogsAs an old customer, any support from Celonis will be highly appreciated. Thank you and best regardsTashi

Dear Celonis Community,in the documentation for the Process CoPilot, there is the section “Documents” for which I can’t find any documentation. https://docs.celonis.com/en/knowledge-input.html Is there any documentation about how to apply this new input of knowledge (e.g. PDFs or images) and how it synergizes with the data from the records/knowledge model? Best regards and many thanks in advanceJan 

Hello!I encountered the following error message while trying to run my action flow:Failed to verify connection 'My Celonis User connection'. Status Code Error: 404  Please help me out. Thanks,Guru

Hey team,For a migration topic, I would like to know whether it is possible to extract all the source tables used in a data model. I know that it is possible to extract the final tables of the data model via PyCelonis, but I am interested in the source tables. In a old ECC system.Thanks for the help !

Hi you all I am student of UFF in Brazil and doing my master degree there wich my tesis is Process Mining using Celonis.Can anyone help me to use this program. Iam dealing with some issues and would be very grateful if anyone can help me to continue. Below my email deniseagrellos@id.uff.br or denise.agrellos@hotmail.com Many ThanksDenise