Unanswered Questions

Hello everyone, I’m Philips Adebayo from Nigeria, I work as Lead Growth Marketer & Engineer at SDBE (sdbe.online). I am new to process intelligence, and I came about this platform while learning and researching. I have completed the kickstarter course, which is very interesting, helping me gain insight on how to improve our process at SDBE. Glad to connect here and meet like minded people. 

I'm working on a dashboard where I have a risk analysis view with multiple risk areas. Each risk area has a "Deep Dive" button that takes users to a detailed view for further investigation.The challenge: The detail view is built from a different data model, so I can't use the standard "Open linked view" feature which would normally sync filters automatically.What I want to happen:User selects a customer in the main risk view User clicks the "Deep Dive" button for a specific risk area The detail view opens and is automatically filtered to show data only for that selected customer The customer context flows seamlessly between the two viewsCurrently, the Deep Dive button just opens the detail view without any customer filter applied, so users have to manually select the customer again.Has anyone solved a similar issue? How did you handle passing filter values between views built on separate data models? Any tips or recommended approaches would be appreciated.Thanks!

Does anyone know if the email academic.alliance@celonis.com is still active?  I sent an email to that address, but never heard back. Is there a particular contact who manages that area? 

Load to engine has failed. Could not load data model. Something went wrong while handling the data load request. Please contact Celonis customer support. Celonis Support ID: fe553c2a-7146-41cd-9297-b42fcb23dfbd

 I've recently completed an independent research study exploring how Celonis Object-Centric Process Mining (OCPM) can help us understand the execution behavior of AI agents.The idea was simple: If Celonis can provide deep visibility into complex business processes, could we apply the same principles to understand how AI agents execute tasks, interact with tools, and encounter failures?To investigate this, I analyzed execution traces from the WildClawBench dataset using Celonis.Some interesting findings emerged: 720 AI-agent execution runs analyzed, covering 35,771 events. 17,206 tool invocations reconstructed and examined. 1,487 batched tool requests identified, revealing execution structures that are not immediately apparent in conventional event sequences. 1,142 background-process sessions linked to their execution context. Failure-indicator visibility increased from 50.7% to 100% when richer execution metadata was preserved, based on our rule-defined classification framework

Hi all, Is Process Copilot available only for Analysts and Admins, or can regular users also use it?If so, how can this be configured?  Thanks for your help! 😊

Does anyone incorporate Lean principles and lean tools when using object-centric process mining during a consulting engagement? 

Hi Everybody,I have a question about modeling to visualize historical attribute-values over time. Often Celonis connects to systems like SAP that already has obejcts where only events/changes are stored instead of daily Snapshots.An example would be a price change on an Order for example.In more custom processes though, like for example in the supply chain, we often have daily snapshot tables from which we derive events via a snapshot comparison with a lag().Now for my question:lets say I have a Part and a supplier and a daily snapshot of the per supplier with attributes like  “demand_quantity” for different parts.I want to visualize the demand per grain “part|supplier” over time on a line-plot.i now have multiple options to model this in objects and events:1.I cerate an object type “Part” and an object type with grain “supplier|part” with an event “demand changed” PLUS an object with grain “supplier|part|date” that holds the snapshot history.2.  I cerate an object type “Part”  and an

Hi Celonis Community,We are currently assessing CVE-2026-111497 (Brotli Decoder vulnerability) for our Celonis Extractor Server and would like to confirm whether any Celonis On-Premise Client components are affected.Our environment is a Windows Server 2022 VM running the following Celonis components:Celonis Automation Agent Celonis Extraction Agent Celonis JDBC Extractor v4.40.1 Celonis SAP Extractor v3.14.7During our assessment, we found Microsoft .NET 6.0.32 installed on the server, including:C:\Program Files\dotnet\shared\Microsoft.NETCore.App\6.0.32\System.IO.Compression.Brotli.dllWe performed additional checks against the Celonis installation directories and running Celonis processes. So far, we have not identified Brotli libraries, Node.js, .NET runtime configuration/dependency files, or loaded Brotli/.NET Core modules directly associated with the running Celonis processes.Before making any change to the server or the installed .NET runtime, could you please help confirm:Are the

Hello, I am doing my masters dissertation on process mining and want to ask about evaluation methods. Does anyone know any suitable methods or frameworks to evaluate celonis or compare it with other tools? Thank you

Hello, I am working on a masters thesis using Celonis for process mining. I need to evaluate the tool and the process model it generates but I am unable to find a suitable framework on how to do that. Does anyone know any ways to evaluate the tool for an academic dissertation? any papers to read or tips will be appreciated. Thank you