Unanswered Questions

send alert when the data model has not loaded for 35 minutes (if it fails once and loads correctly 2 mins later its not a problem. Its just a problem if it fails repeatedly or does not finish loading for over 35 minutes within the action flow 

Hi, is there any place to find out the industry wheel for the pay roll process or any value opportunities and KPIs relevant to payroll process readily available in celonis?

Hi guys!I feel kind of stupid to ask this kind of question but I can’t find a way to show the current year (currenly “2026”) in a chart title or column header.In the studio it was easy:I created a variable as “static value” type and used thePQL “YEAR(TODAY())”.In my chart I added the result with a syntax like“Target Achievement (Year <%=current_year%>)” Now in the views I can’t use PQL to populate a variable.I can calculate the year in a KPI - but I can’t use that in a title or column header. What am I missing??I need this variable to be populated automatically, not hardcoded or assigned manually!Thank you guys,br Florian

I have two pages: Page 1 and Page 2. Both have a "Filer Dropdown" component that allows users to select a plant value.My question is,if a user selects a plant value on Page1, will this value be synchronized with Page2? Or, does the user need to select the same plant value on Page 2 again?Similarly, if a user selects a plant value on Page2, I would like this value to be synchronized with Page1.

Hi everyone,I hope you are doing well. I am an engaged Management & Technology student from Munich and I was very interested in applying for the internship position “Value Engineering AI & Management Consulting (Value Engineering French Market)” in Paris, France at Celonis.Unfortunately, on the day I was about to submit my application, the job posting was no longer available on the careers page.Would anyone be able to share the HR/recruiting contact email (or point me to the right person/team) so I can kindly ask whether the position has been filled or if there is still a possibility to apply?I would really appreciate any help. Thank you very much in advance!Best regards,Philip Ziegler

We can update augmented attributes via an Action flow, but is there a way to mass-update directly from PyCelonis?

Hello Celonis Team,one question to the Intelligence API. We want to use the intelligence API to extract and reuse date with other systems.Currently my developer is struggling with the pageSize Limit (Max. 50). When we have an high amount of selected records e.g. 1000+ he must loop over all pages the get the data in his 3rd party data pool.The question is: Is it possible to disable the pageSize Limit. So when the result are 10000 records, I want to have this 10000 records on one page.One further question is regarding how to hand over data to the Intelligence API. I learned I can the params kpi and data to select the data from the knowledge model.However, I have discovered that I can also manually create records in the Knowledge Model and consolidate data there. I can also the this manually created record within the Intelligence APIMy question: Are manual created records in the knowledge model still a supported feature in Celonis or Legacy? I ask because its currently not possible to use

Hey Celopeers, I want to create a Table within a View wihich contains 4 columns. One Column is the Dimension Column (Gives 15 Rows). In one column the numer of invoices for the current month are counted. In the other column the number of invoices from the previous month and in the last column the number of invoices for the month before last.  The user want to have the coulmn names in the format "YYYY/MM" and the column names should be dynamic, so that in the new month the column names are updated automatically. We are using the Knowledge Model - View Technology and no analysis. I also thought of using a chart diagramm, but the users require a table. I tried some things, but nothing worked. So if somebody knows about how to create dynamic columns I would be very thankful for your help :D  

Does the Celonis Action Flow Outlook module support embedding a WebP image file in the HTML? If yes, can someone share an example of the html code to do this. I was successful in embedding a .png image file in the HTML code in the Action Flow Outlook email. However, the company logo on their website is a WebP image file and when I tried to embed the WebP file in the HTML, it did not work.

Hello Everyone,I have a scenario where I need to calculate the automation rate of a process. However, there is a specific condition: I need to exclude all activities that occur between the Approval Task Start and Approval Task End. These approval segments may appear multiple (N) times throughout the entire process.Please let me know if you have encountered a similar situation before or if you have any recommended approach for handling this type of exclusion logic.

Hallo Celonis support, We have implemented Celonis RFC Module and Extractor on our SAP ECC system by importing Transport AI1K901056. Since 2023, we have discontinued Celonis license. How can we get the RFC Module Deletion Transport and clean all the cached datas ? On our SAP system, following Celonis packages are installed:  /CELONIS/CLTM                 Celonis Changelog & Trigger Ma /CELONIS/CL_DATA_EXTRACTION    Celonis change log extractions /CELONIS/CONTROLLERS           Celonis Controller for Extract /CELONIS/CORE                  CELONIS CORE UTILITIES /CELONIS/DATA_EXTRACTION       elonis Data Extraction /CELONIS/EXT                  Celonis extensions /CELONIS/EXTRACTOR             Celonis Extractor /CELONIS/IF_RFC                Celonis RFC Interface for Extr /CELONIS/RP_BG                 Reports for processing in back ZCELONISCL                    Celonis Change LogsAs an old customer, any support from Celonis will be highly appreciated. Thank you and best regardsTashi

Dear Celonis Community,in the documentation for the Process CoPilot, there is the section “Documents” for which I can’t find any documentation. https://docs.celonis.com/en/knowledge-input.html Is there any documentation about how to apply this new input of knowledge (e.g. PDFs or images) and how it synergizes with the data from the records/knowledge model? Best regards and many thanks in advanceJan 

Hello!I encountered the following error message while trying to run my action flow:Failed to verify connection 'My Celonis User connection'. Status Code Error: 404  Please help me out. Thanks,Guru

Hey team,For a migration topic, I would like to know whether it is possible to extract all the source tables used in a data model. I know that it is possible to extract the final tables of the data model via PyCelonis, but I am interested in the source tables. In a old ECC system.Thanks for the help !

Hi you all I am student of UFF in Brazil and doing my master degree there wich my tesis is Process Mining using Celonis.Can anyone help me to use this program. Iam dealing with some issues and would be very grateful if anyone can help me to continue. Below my email deniseagrellos@id.uff.br or denise.agrellos@hotmail.com Many ThanksDenise 

Hello,I want to understand if we can use pie chart color mapping on metrics instead of dimension considering the fact that top metric categories may change in the future.Currently I can map the color on dimension level. However I want to map it on calculative metrics.Any suggestions.? Regards,Apurva

I have a few Architects who want training material for mapping Scenario Process maps - we have had minimal training for this and cannot find any documentation.One question is, once a Scenario is published to the Navigator and its associated processes are clicked on to view, there is no easy way to be taken back to the Scenario home page to explore more processes with in that scenario? 

Hello, I need to pull around 1 million records from a table in DM and create CSV for a weekly automated report. As of now I am using GET_ROWS module but it has limitation of 100K records. Can someone suggest the most optimal way to handle or bypass this constraint and create the csv?

Hi everyone,I’m exploring ways to apply process mining concepts to analyze performance and user interaction flows in a small digital product, and I’m curious how others here approach similar use cases outside of traditional enterprise processes.In my case, the product is an interactive application where user actions (inputs, retries, session restarts, drop-offs) generate a high volume of short-lived events. While this isn’t a classic order-to-cash or procurement process, the challenge feels similar: identifying where friction, delays, or bottlenecks occur in real usage flows.Some of the questions I’m currently working through: How to best model non-linear user journeys where loops and retries are expected Whether it makes sense to normalize event logs when actions happen in milliseconds rather than seconds Techniques for identifying performance-related drop-offs using event sequence analysis How others distinguish between “expected variation” vs actual inefficiencies in highly in

Hello, I’m creating an Excel file via an Action File. This Excel file should contain different worksheets (aggregated by business year) and should then display the data per year per worksheet.Is this possible via Action Flows?Meaning I have a list of data with different dates and the dates should be aggregated by business year, so you would have in the file different sheets for e.g. 2026, 2025 etc. Thanks in advance! BRJulia Bauer 

Hi all I am currenlty investigating very basic Visualizations in Process Explorer.Ultimately I want the User to be able to include/exclude Activities in a matter where they are actually excluded form the the Directly Follows relations which are the edges of the graph.  as a minimal example lets say I have only Act A, Act B and Act C and only one case with variant A->B ->C. If B gets deselected I want the process explorer show to show A->C then. The existing Graph Control Panel only hides the activities so it would actually remove B and A->B and A-> and no data remains. I just stumbled across the REMAP VALUE (Activitycol, ('B', NULL)) PQL which would allows me to create a second event log in KM where I can then do the REMAP but only preemtively and hardcoded. I want the user to give some degree of freedom and customization the dashboard to select either a whole Event Log to be used (then I would just prepare 2 or 3) or actually do a select on the activities itself

Hi all,i got a strange issue. In view → table, i can see value “-” in column ‘Region’.However, when I try to search it in column search dialog , i can’t find it.The datasource of this column is coming from a customize excel sheet.  Can anyone help on this issue ?

Hello together,is there a way to (re-)load the data permission table automatically? Currently, it seems like that setting up a data permission table is only possible by manually clicking on the button ‘apply permission table’. I wonder if there is the possibility to schedule the load to automate this procedure.Has anyone experienced this problem and found a solution for it?Thanks! 

Hello Community,I am working in Celonis Studio- Views Asset where in one of the tabs i am adding a button that i want to use for navigating between Tabs.I tried the “Open linked View” option and yet it doesn’t seem to save and nothing happens when testing it. Any Advice please ?Thanks