Product Q&A

Hello team, Our certificate is going to expiry today at 18h15 GMT and we need a new certificate. Can you help us with this? Best regards,Diogo

We are trying to access data model for an analysis and are using python script to connect and access data from backend. We are using Celonis cloud environment ‘TryCelenois’. We have created an apikey in user profile and using same ‘apikey’ during the login process. We have installed few sample applications from ‘EMSStore’. These applications has preconfigured analyses that we are using for our analysis. We are not using any custom data connector and instead using Celonis provided demo data model to provide data to these analyses. We can view data and perform all kind of analysis from the UI on these analyses. However, when we are not able to access datamodel object when trying to access it from external application through ‘pyCelnois’  We are using ‘pycelonis’ package to establish connection and extract data from Celonis. We are able to successfully connect with the Celonis system and able to extract the required analysis from the analyses collection. Tho

Hi,Is there some kind of limit how many columns can be visible in the column chart? I have a table, in which I wanted to visualize activity count 13 types of cases per date. When I create 10 of them, the column bars are barely visible. If I add next kpi, then the bars disappear. Is there some option to show all 13 kpi at the same time in column format? I know I can change some of them to line axis, etc. but would prefer columns for all of them

Hi Team,  I have a conceptual question here. We are importing data through flat files from 3 different souce systems namely : MDG, ECC and PLM. Need to identify a field which can be taken as a common reference which will further help in defining Case key for the process. The process is around Order to Activation of SKU in SAP..Any help would be much appreciated, or someone who would have dealt with similar use case. Eg : in a generic P2P process, #PO Items could be used as 'Cases' across the flow, trying to identify something similar in my current process.

Can task templates be shared with multiple data pools?

Dear Celopeers, On December 8th at 5PM CET, we are hosting a webinar with our product experts to dive into the technology behind automating sales order entry with 100% data accuracy. At the Celonis World Tour event in October, Celonis & Conexiom released a product offering to empower companies to mine, automate, and optimize their order management processes. Join this webinar to meet the technology behind achieving 100% data accuracy in sales order entry.  Register here!

I want to try root cause analysis in ML on my data. I have followed the same way as here https://celonis.github.io/pycelonis/notebooks/01_Root_Cause_Analysis_Tutorial.html. All steps work fine until it reachs  the row rca_result = RCA.apply()​The reported bug says this ： UnboundLocalError: local variable 'za' referenced before assignment​Details listed below:0it [00:00, ?it/s]---------------------------------------------------------------------------UnboundLocalError Traceback (most recent call last)/tmp/ipykernel_740/325769791.py in <module>----> 1 rca_result = RCA.apply()​~/.local/lib/python3.8/site-packages/pycelonis/root_cause_analysis/root_cause_analysis.py in apply(self) 60

Can we connect our locally installed SQL express under data model ? If yes, please help with detailed steps 

Is there a way to change the email or name in the training platform?

Hello,I created a action engine skill and its going very well. Since I am using approver name as a connection for the process automation to send email. I dont want that the approver will be bombarded with multiple email if he/she has many invoices that needs action. Is there a way to remove or filter approver with the same name only regardless of the other columns he/she has?Thank you.Example:

Hi there, I am getting a run time error creating a table and I am wondering if this concerns only the editor or also a scheduled transformation job?  Kind regards,Sasa  

How to get the connection details used by the extraction. We have the below scenario. There are numerous connections being established with different sources, and some are duplicated connections were created depending on the need of different credentials with different of permissions of a particular source. Now the permissions have been sorted by the DBA, need to clear out Data Connections which are no longer in use. Stating the IBC is being treated a PROD and any fail schedule will be treated as a downtime needed to identify the connections which are in used by the current extraction process.

Hi Team, I need to create some dashboard which shows the value added by Celonis in the organization based on Procure to Pay data. Do you have template/analysis which should help the organization to understand the value addition from Celonis. This will help to get the idea about what I can implement and show it to management. Thanks, Aakash

Hello Team, Im downloading the Process Flow from the Process Explorer as a PNG Output. Unfortunately the left most part of my PNG output is getting truncated. Are there any settings whereing I can specify the width, so that the PNG download is not getting truncated. Attached is the leftmost part of my process flow which shows the TP time as 81 Minutes. But in the PNG download, it shows only the Connection line with only minutes without 81. Kindly advice. Warm Regards, Jayanta Borkakoti

How could be a filter realised with the following condition: Activity_1 was performed by Division A and a following change Activity was performed by Division B We started with: FILTER (ACTIVITIES.ACTIVITY = Activity_1 AND ACTIVITIES.DIVISION = Division A) AND (ACTIVITIES.ACTIVITY LIKE %Change% AND ACTIVITIES.DIVISION = Division B); Which resulted in a empty OLAP-Table. Does anyone have an idea how to realise this filter?

Hi all, Im looking for a way to use variables to restrict the standard component " Throughput Time Search". As an example: I want the standard component to show me the average lead time of the process steps C-F. I have tried a filter on the component and used the following code: (CALC_THROUGHPUT(FIRST_OCCURRENCE[<%=dlz_start%>] TO LAST_OCCURRENCE[<%=dlz_end%>], REMAP_TIMESTAMPS(WFMT_EVENTS.TIMESTAMP, DAYS))) Unfortunately the filter does not change anything. But I do not get an error message either. Is my code wrong or does the standard component not provide this possibility? Thanks for your help!

Dear community, I have created my own eventlog from sap (field names are the same as in celonis eventlogs) and imported it to default analysis. I do not have problems with process explorer nor with process variants. However when I open Process Overview I can see some happy path but with 0 cases: Bildschirmfoto 2020-09-27 um 16.55.4725101336 249 KB Througput times and activities are displayed correctly. What could be possible cause for this strange behavior. Greetings, Ula Jessen

Hi there, we are currently in the middle of the extraction of a production planning process from our SAP ECC. Now there is the need to extract only certain lines of the CDHDR and CDPOS. We know that a join is theoretically possible between AUFK.AUFNR and CDHDR/CDPOS.OBJECTID. To make it an exact join, though, one has to extract a substring of the OBJECTID, as the AUFNR is only a part of the OBJECTID. We tried this: SUBSTRING (CDHDR.OBJECTID,6,12) = AUFK.AUFNR. It returned an error, though. Does anybody know, where the problem is or is there a better solution to our problem? Happy for any help and best regards, Carl

Hi Community, Im currently building a Map in Celonis that shows the number of events per Location or Country. The calculated KPI uses a regular COUNT Function and is shown perfectly fine on the component. Now I want to apply coloring threshholds according to the data shown on the Map. The highest thresshold is supposed to be the maximum the KPI on the Map. Lets say the marker Germany has the highest number for the calculated KPI, e.g. 1000. Then the thresshold for red should be 1000, 800 for orange and 600 for yellow. Sounds easy, right? Well, it isnt. Although you can generally use functions to calculate the threshholds, you cant accomplish this behaviour in a consistent way: Wed need to manually aggregrate the KPI towards the Location, then take the MAXThe way do determine the MAX per Location would be to use MAX and a PU-Function inside (with a Domain Table for the Location).This works if youre not applying any selections. As soon as you filter your datas

Hi all, I want to compare/concat a string (e.g. SupplierName) with a date/day. Target: Are there days where I have used more than 5 suppliers. My formula suggestion: FILTER COUNT(DISTINCT SupplierName||Date)>5; Nay ideas? Many thx and br Daniel

Hi Community, I am trying to make ranking olap table. As rank, I use INDEX_ORDER() with desc tentatively, and it returns sequential numbers to identical values. Id like rank like DBMSss rank function like in MSSQLServer or Orale that returns identital ranks to identical values. image865452 16.6 KB Is there any ways to do above? Thank you,

Hi everyone, I have a table with activites that are created at the purchase order item level. Each purchase order have a supplier. I would like to see what ratio of activites is deleted for given supplier. But not at the line item level but at the purchase order level. I work with EKKO , EKPO Tables (EBELN, EBELP) and have both EBELN (Header) and EBELP (Position) in my activites table for example:: PO Nr Position Supplier Activity PO Deleted 101 10 A X 101 20 A X 101 30 A X 101 40 A X 102 10 A - 103 10 B X 104 10 B In that Case on Line Item level I get the Ratio for Supplier A - 80% Deleted and for B 50 % deleted. Actually the purchase order would always be deleted at the header level . So both A and B should have 50 %. I have tried that with pull activities but I do not get the right results. I thought something in the direction: PU_COUNT_DISTINCT(EKKO, MATCH_ACTIVITIES(NODE_ANY[PO deleted] )) and to bind it to supplier in the table. Any help would be apprecia

Hi, I have a table of Agent who first performed an activity A calculated using (PU_FIRST(Case,Activity_Table.Agent_Name,Activity_Name"="Activity_A) and KPI of Number of times a particular activity was repeated within 7 days using : SUM(CASE WHEN DATEDIFF(dd,LAG(WorkOrder.CreatedDate,ORDER BY (WorkOrder.CreatedDate), PARTITION BY (Case.CaseNumber)),WorkOrder.CreatedDate) < 7 THEN 1 ELSE 0 END) . I want to rank the agents based on this KPI as another column. Can you please guide me on how to do the same ? Thank you for the help

We have created multiple Authorization objects on sales org from VBAK table and applied on data model and provided analyses access to users by adding the authorizations objects to the users and data model. when users try to access the analyses process explorer, they can only see the message all existing activities are hidden and no data displayed in any sheet of the analyses. There is no issue if i add only one sales org. auth. object to user. if 2 or more sales org. auth. objects are added to the same user, the analyses is not showing data and showing message as all existing activities are hidden . Could you please suggest the possible root cause an fix of this issue! Thank you for your support. Regards GopiCelonis authorization issue.pdf (75.2 KB)