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Product Q&A

Ask questions and get answers about Celonis products from experts and peers.

4364 Topics
thomas.spura
Level 1
thomas.spuraLevel 1
asked in General Product Q&A
Workflow for unlocking user accounts with the "User locking policy"

We are using the "User locking policy" to clean up not required accounts in our environment, so that those users, which did not use Celonis in a specific amount of time are locked. The issue is now with the unlocking of the users:When a user asks to be unlocked again, the user must login again at the same day again, and if not, the user is locked again at the next day. This happens quite frequently and the user needs to ask again to be unlocked. Is it possible to change this workflow to e.g.lock the user again after a defined number of days? Orsent the user an unlocking mail, which is valid for a week, where the user can unlock again? How are others using the "User locking policy" and what is your usual workflow on how to handle this issue?

10
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Level 1
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Level 2
cayetano.romerLevel 2
asked in General Product Q&A
Would it be possible to change the default colour of the Process Explorer and Variant Explorer without the need to create new KPIs?

Would it be possible to change the default colour of the Process Explorer and Variant Explorer without the need to create new KPIs?

20
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Level 1
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Level 2
kalpana.iLevel 2
posted in General Product Q&A
In quick start , while trying for 'Oracle EBS AP', at Data configuration stage , getting error attached.

In quick start , while trying for 'Oracle EBS AP', at Data configuration stage , getting error attached. Can anyone please help.

10
K
Level 2
D
Level 1
dinesh.reddy.alimiLevel 1
asked in General Product Q&A
Our jobs are running on SSMS. So we are planning to trigger Data model on Celonis after the job is completed using a shell script. I would Like to know if this is possible? Or if there is any other way to trigger the Data model after our job is done?

Our jobs are running on SSMS. So we are planning to trigger Data model on Celonis after the job is completed using a shell script. I would Like to know if this is possible? Or if there is any other way to trigger the Data model after our job is done?

20
D
Level 1
EBrozio
Level 2
EBrozioLevel 2
posted in General Product Q&A
Ready to seize unlimited opportunities?

Ready to seize unlimited opportunities? Visit the EMS Store from your EMS team and discover the different new Apps, Extractors, Connectors, Action Flows added every week we are offering to our global customer base made by Celonis and Partners. Visit the EMS Store or find your team.  Recently Added: Koerber Digital Obsoletely:An inventory management app that enables you to reduce the risk of having obsolete parts in your installed Assets reduces your mean time to repair and enables you to build a stock of the right spare parts at the right time when the costs are the lowest. Aptivio Buyer Intent AIOur Buyer Intent AI platform is built to drive and support action in real-time, fuel sales pipeline growth, and produce revenue outcomes. It’s an all-in-one AI-powered package that empowers digital sellers, provides opportunity discovery and blind spot coverage, predicts customer buying stage at every level, leverages existing networks, and monitors and detects early risks to allow revenue tea

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EBrozio
Level 2
D
Level 1
david.caldeLevel 1
asked in General Product Q&A
Where can I find information on the Celonis Connectors?

Where can I find information on the Celonis Connectors?

01
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Level 1
D
Level 1
david.caldeLevel 1
asked in General Product Q&A
Does Celonis have a connector for Microsoft Nav 2018

Does Celonis have a connector for Microsoft Nav 2018

120
D
Level 1
L
Level 1
lisa.thomaLevel 1
asked in General Product Q&A
Has anyone worked on Workday to Celonis integration ?

Has anyone worked on Workday to Celonis integration ?

30
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Level 1
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Level 5
sasa.redze12Level 5
asked in General Product Q&A
[pycelonis] How can push data to analysis?

I'd like to change the query of an analysis and upload the analysis. The documentation notebooks show how to extract the queries but not how to change them or upload them. Is there a way to change the analysis object directly or do you use the backup_content method for this.  I find the working with the extracted json files a hassle since they are very nested and use the same keys. I've tried finding the components and their "path" recursively but that didn't work as desired. I haven't tried importing it with pandas. Any tips here are appreciated.  For manipulating the analysis directly, I imagined something like this:analysis.draft.components["component_name"].queries = myquery But that didn't work.  Also I found some references to older notebooks "https://python.celonis.cloud/docs/pycelonis/en/latest/notebooks/99_Use_Case_Copy_Analysis.html 50" (https://community.celonis.com/t/pycelonis-script-merge-analysis-sheet-from-two-different-

30
joos.buijs
Level 6
.
Level 1
.1460093504Level 1
asked in Process Management
Interface: Celonis & Business Process Management Tool

How to deal with the interface between celonis and a business process management tool that serves to manage the process landscpae of a company? Does anybody have experience or best practices?

190
T
Level 1
attila.cserv11
Level 3
attila.cserv11Level 3
asked in General Product Q&A
Looking for in-depth technical/IT-security info for the call of an API-extractor built in Extractor Builder

Hello Team,we have built an API-extractor in the EMS Extractor Builder in order to get data from an on-prem system. Calling the on-prem API has been tested via PostMan (within the enterprise network), and works fine. But when calling the API from the EMS, we faced connection issue, due to the company IT security policies and measures (firewall blocks the external call).Now I am seeking for a very detailed in-depth tech info on how the API-call proceeds step-by-step in order to design and approve the necessary IT security changes.There is a good call/pipeline diagram for the database extractors in the Online Help: "help/display/CIBC/Pipeline+End+to+End+Overview", but nothing similar for an API extractor built in Extractor Builder.Any ideas are welcome, BR, Attila

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Level 1
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Level 2
zahra.sadeg11Level 2
asked in General Product Q&A
How can I generate a log from an existing process (Action engine process), that contains information such as which module, with what variables and values, in what time/duration has been executed?

How can I generate a log from an existing process (Action engine process), that contains information such as which module, with what variables and values, in what time/duration has been executed?

00
D
Level 1
.
Level 1
.14600102854Level 1
asked in General Product Q&A
I am aware that there are around 100000 python packages on celonis platform. But I would like to know if we can install other packages if needed.

I am aware that there are around 100000 python packages on celonis platform. But I would like to know if we can install other packages if needed.

00
D
Level 1
florian.mrkvi
Level 4
florian.mrkviLevel 4
asked in General Product Q&A
Where do I find the settings for the thousand seperator and decimal seperator?

In Celonis 4.6 (On Premise) I was able to set the seperators for thousand and decimals in my profile. I can't find those settings in the EMS. Can those still be set globally? Please see screenshot of the former options in the user profile:

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P
Level 1
janpeter.van.d
Level 8
janpeter.van.dLevel 8
asked in General Product Q&A
Extract Team data (users and APC usage) via PyCelonis

Hi all, We are looking for a way to automatically obtain data from teams regarding the number of active users and APC used. Via PyCelonis would be ideally, but unfortunately we didn't find it implemented. Has somebody any idea how to do this?  Kind regards,Jan-peter

30
janpeter.van.d
Level 8
.
Level 3
.146004175Level 3
asked in General Product Q&A
Filtering by date

While creating a sheet in Celonis studio(free plan), is it possible to filter cases based on when they start/end? When I try to filter by time range, it gives cases which are active in that range, but not necessarily entirely contained in the range.

60
D
Level 1
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Level 3
sivakumar.sivap14Level 3
asked in General Product Q&A
UiPath Integration with Celonis

Hi Guys, if someone had built a action flow to trigger a RPA BOT from celonis to Uipath by providing the input arguments then please share the documents/suggestions on that.

80
S
Level 3
.
Level 2
.14600103498Level 2
asked in General Product Q&A
Is there a way to add an interactive column in an OLAP table, so that the user can take notes, or mark the rows in any way?

The purpose is for the user to add tags in a table, marking a row as "done" or "pending" and so on.

60
.
Level 2
A
Anonymous
asked in General Product Q&A
General advice dealing with CASE WHEN behavior change (pycelonis)

Hi there, I am wondering how to approach the behavioural change to the Case When PQL operator best. I came up with 2 options and would like to know how others are approaching this. Option 1:Export a technical document for each Analysis in each Workspace. Then for each documentation search for the Case When operator, then edit the analysis in process analytics. Out of curiosity, is it possible to generate the technical documentation with pycelonis? Option 2:Exporting each analysis with the backup_content method, "changing the exported json file" and then use rebuild_content_from_backup(). Changing the export json file is another issue for me. The dicionaries are very nested and the structure (so far) irregular to me. Besides the json package and pandas are there other ways of importing the json files?Oh, I am exporting the files in order to rebuild the analysis later on. Would there be a more direct way of changing the data, one without the export?  I just started with pycelo

00
S
Level 5
.
Level 3
.146004175Level 3
asked in Data Ingestion & Infrastructure
Where can I see the frequency of the activities in my event log? The process overview shows frequency per day. Or, how can I create a sheet which simply shows the frequency of events?

Where can I see the frequency of the activities in my event log? The process overview shows frequency per day. Or, how can I create a sheet which simply shows the frequency of events?

20
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Level 3
.
Level 1
.146004004Level 1
asked in General Product Q&A
I have build up on-premise extractor setup. I want detailed steps to Establish connection in Celonis application to pull the data from SAP and push to Celonis.

I have build up on-premise extractor setup. I want detailed steps to Establish connection in Celonis application to pull the data from SAP and push to Celonis.

21
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Level 1
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Level 2
clemens.dries12Level 2
asked in Process Improvement
Write back into a database (MySQL)

Hi, we are working with a MySQL database as a source of our process data. After analyzing the process we have added projects to the action engine. Now we like to write back data into the MySQL database by executing UPDATE/CREATE (e.g. to set blocks or discounts for upcoming processes for a customer which are stored in a specific database table). How can we do this? We just found SAP HANA as a database to post SQL statements but not MySQL. Best,Clemens

70
C
Level 2
.
Level 1
.146004137Level 1
asked in General Product Q&A
How to tag a user in the thread on slack?I tried to use the user command, but only the ID appears or URL

 

12
joos.buijs
Level 6
.
Level 3
.14600906Level 3
asked in General Product Q&A
Process conformance- Designing process model with Multiple activities flowing through loops

Hi, We are designing process model to measure conformance and we have 15 approval related activities where any of these approval step can follow after any of the remaining approval steps. Example- Lets say we have Approval 1,Approval 2,Approval 3,.......,Approval 15 activities-Approval 2 can happen directly after any of the other approval activities (Approval 1 to 15) and this is similar for all other approvals. I tried using 'Exclusive Gateway' for every activity joined with all other 14 activities however the flow looks very clumsy . Is there any smarter way I can defined this scenario? Regards,Amogh

31
joos.buijs
Level 6
J
Level 3
jeri.hale12Level 3
asked in General Product Q&A
Help! I'm a partner and I need to add a team member and remove another. Where do I do that in the portal in celopeers?

Help! I'm a partner and I need to add a team member and remove another. Where do I do that in the portal in celopeers?

24
joos.buijs
Level 6

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