Skip to main content
Question

All data model variables gone overnight, KPIs showing raw translation keys

  • September 21, 2026
  • 1 reply
  • 14 views

michael.hamme13
Level 5
Forum|alt.badge.img+6

Came in this morning to find our Studio environment basically broken. All data model variables had disappeared and were no longer connected to the knowledge models, so none of our views were showing any data. Nobody on the team had touched anything.

Manually recreating the variables fixed it for most knowledge models, but two of them kept throwing "Failed to change Data Model" whenever I tried to select the variable — so those are still broken.

On top of that, a lot of KPIs are now displaying oddly formatted names with a prefix and the data model name included, something like km-master.kpis.some_kpi.displayname instead of just the plain KPI name they had before. Not sure if that's related or a separate issue.

Anyone seen something like this, or have an idea what could cause variables to disappear like that without anyone actively deleting them?

1 reply

Danieldo
Level 8
Forum|alt.badge.img+2
  • Level 8
  • September 21, 2026

Had this exact situation. The raw translation keys on the KPIs aren't a separate issue — both symptoms seem to come from the same thing: the package configuration getting overwritten with an empty one at some point, which wipes the data model variables and the language configuration in one go.

What triggered it in our case we couldn't fully trace back. There are a few actions that can update the package configuration (changing the name or description, changing the theme, marking an asset as Home), but none of those should cause the config to be lost entirely — so it may have been something else that bugged the package.

What fixed it: rolling back to the last published version of the package. Everything came back to normal after that. If you're still within a version you can roll back to, that's probably the fastest way out.