Community Connect

Dear Celonis Community,Following up on our AI Assistant introduction, we're excited to dive deeper into helping you get the most value from every interaction. Today, we're sharing techniques that will help get your AI Assistant conversations from good to exceptional. 🎯 Why Prompting Matters The difference between a helpful response and deep insights often lies in how you frame your question. Our AI Assistant is trained on 400+ trusted Celonis resources, in order to access the full potential of these assets it helps to understand how to interact with the AI Assistant most effectively. 📝 Your  Prompting Toolkit 🔍 Be Clear and Specific Skip the broad questions and get straight to what you need. Instead of "Tell me about Celonis," try "What are the key features of the Celonis Process Intelligence Graph?" 🌟 Provide Context Give your AI Assistant the background it needs to deliver tailored insights. Mention specific products, your industry, or your intended use case. 🗝️ Use Strategic Ke

Hi All, Andrew here from Johannesburg, please to be a part of the Celonis Community. I’ve increasingly gotten fascinated by Process-Mining (&Digital Twins), and am looking forward to learning more as  my organisation looks to embark on a Celonis journey.

I’m Joe Hartzel, a researcher passionate about exploring how technology, data, and human behavior intersect to shape the future of work and innovation. Over the years, my focus has been on analyzing complex problems, uncovering patterns, and translating insights into practical strategies that drive real-world impact.What excites me most about research is the opportunity to go beyond theory—turning evidence and findings into actionable knowledge that can help organizations and communities adapt, grow, and thrive.In this community, I look forward to:Sharing research-driven perspectives and lessons learned from my workLearning from your diverse experiences and case studiesCollaborating to push the boundaries of what research and practice can achieve togetherFor me, this is about transforming knowledge into impact, and I believe that through collective learning and collaboration, we can accelerate that journey. Looking forward to engaging discussions and meaningful exchanges with all of yo

👋 Hello everyone!I’m Rohit Kumar, a Lead Consultant at Celonis. Over the years, I’ve had the privilege of working with diverse organizations to help them unlock the true potential of their processes—transforming hidden inefficiencies into measurable impact through the Celonis platform.What excites me most about Celonis is its ability to go beyond process mining empowering businesses not just to see where value is leaking, but to take action in real-time with automation and AI-driven insights. In this community, I look forward to: Sharing proven approaches and practical lessons from real implementations Learning from your experiences and innovative use cases Collaborating to push the boundaries of what we can achieve with Celonis Ultimately, I believe this community is about turning knowledge into impact and together, we can accelerate that journey.Looking forward to meaningful discussions and value-driven exchanges with all of you! 🚀

Hello everyone, I’m Joao Carlos, currently working as a Tech Lead Process Mining for Desjardins in Canada.I’m always happy to talk about Process Mining and Celonis and to learn how other fellow members of the community are using Celonis to transform their business. Happy to connect!Cheers,Joao 

Hi everyone, In case you missed it - the Celosphere Community Challenge is live! 🎉It’s all about celebrating your engagement in the Community and giving you the chance to get a ticket to Celosphere 2025, happening in Munich, November 3-5. 🔁 I’m resharing the full post below, so check it out, join in, and let us know if you’re participating! Let’s go! 👇  

Hey everyone,I'm Taylor, and I'm thrilled to introduce myself as the NA Community Lead here at Celonis! I enjoy building spaces where people can connect, share knowledge, and find solutions together. I've spent the last decade immersed in the ever-evolving tech industry leading communities, up until last year, when I took on a personal goal and managed to visit all 7 continents within one year! Yes, including Antartica, where I took the Polar Plunge 😱❄!I'm currently working on building out a dedicated space within this community just for our North American Celonis users to connect, share use cases, and tackle challenges relevant to our region and diverse industries.If you're based in North America, I'd love for you to give me a wave 🖐🏼 and drop a comment below with:Your industry Your role  One thing you're hoping to gain from being part of the NA community group! Bonus points: if you'd consider taking the polar plunge!This will help me get a sense of who's here so we can build an am

On July 8th we held the 4th Celonis HR Community hosted by our DACH customer Deutsche Bahn in Frankfurt: 20 customers from 10 different accounts (e.g. Schwarz, DB, DHL, Zeiss, Telekom, Enervie, Knauf) 3 deep dive breakout sessions  2 customer impulses from Pablo Wirth, Deutsche Bahn and Max Schmidt, DHLIn total the Celonis HR Community includes now more than 80 managers and experts from over 20 companies, it continues to grow and is establishing itself as a strong user group. Next meeting: Celosphere November 4-5 in Munich.Special shoutout to Philip Weuste, Panajotis Sirtmatsis and Moritz Pietig for leading the event and continuously driving the community. 

Hey—welcome to our first-ever Customer Success Thursday.On the last Thursday of each month, we’ll highlight how our customers are using Celonis to solve problems and create real value.We’re kicking things off with AstraZeneca.They started small—using Celonis for a Finance business function. But that success led to bigger things. Today, teams across AstraZeneca use Celonis to improve operations, procurement, and more.One area that really changed? Inventory management.With 26 manufacturing sites in 16 countries, AstraZeneca’s supply chain is complex. It was hard to get a clear picture of what was happening across all locations.By switching to Object-Centric Process Mining (OCPM), they now get one complete view of their inventory process—helping them:📉 Save time by reducing manual data collection⚙️ Improve how their supply chain works🚀 Deliver medicines to patients faster📦 Cut costs and waste by managing inventory better “It’s really like moving from 2D to 3D… with OCPM, we can look ac

Hello Celonis Community Team,I’m reaching out regarding an important update I need on my Celonis profile. I would like to swap my first and last name – currently, they are displayed in reverse order.Despite emailing support three times over the past few weeks, I haven’t received any response. This update is crucial for my certifications and professional visibility. I kindly request your assistance in getting this corrected at the earliest.Please let me know if any additional information is required from my end. I appreciate your help and look forward to a quick resolution.Thank you,[Gayathri Vanam ][vanamgayathri13@gmail.com]

Hello,I’m an independent consultant specializing in process optimization and based in the Netherlands. I often help clients adopt and integrate new tools to improve efficiency and am very interested in Celonis.I’m curious if there are opportunities for independent consultants like me to partner with Celonis. Specifically, I’d like to know if the partner program supports using the platform with clients and possibly providing training on the software.Could someone provide more details about the possibilities and requirements for such a collaboration?Thanks in advance!

Greetings Community, I am a Process Excellence Manager looking to obtain the Data Analyst Certification. It is recommended that anyone pursuing this certification have at least six months of practical experience with Celonis. I have completed all of the courses in the training track, and just need some hands-on experience before I take this exam. If any of you could use some assistance with different tasks in the system, please let me know. I am happy to provide any assistance for free in order to gain experience. For more information about me, please view my LinkedIn profile.  Thank you and I look forward to hearing from you!Dana Diedrich

Hi  everyone , I am  Celonis beginner  and  fascinate to learn. It would be great to connect with all of you and would be very happy if anyone share the right approach to do well.. 

Generative AI is changing what’s possible with process mining. According to the latest Gartner® report, Gen AI is enhancing process discovery, real-time optimization, and explainability, pushing IT and business leaders to rethink their approach to implementation and strategy. The report outlines key recommendations, including:
– Look for process mining vendors already integrating Gen AI to accelerate insights
– Take a more dynamic, data-driven approach to process improvement
– Use natural language processing to make process mining more accessible across your organization 📄 Download the Gartner® report: The Impact of Generative AI on Process Mining Smart insights. Practical next steps. A fresh look at where process mining is headed. 

Hello All;What would be the best place to look for Celonis resources, I have an existing Project and would like to augment my team with a data engineer with SAP HANA XSA experience? Thanks

Hallo zusammen,im kommenden Semester schreibe ich meine Bachelor-Thesis u.a. zum Thema Process-Mining. Hierfür bin ich auf der Suche nach Interviewpartnern und habe hierfür bereits mehrfach per e-Mail und am Münchener Standort angefragt. Eine Rückmeldung hierzu habe ich bis Dato nicht erhalten. Ist es möglich, dass Ihr mir einen Ansprechpartner nennt? Vielen Dank und viele Grüße

I’m a final year Computer Science student and I’m absolutely clueless on what I should do my final year project. We are divided into teams of 4 and all of us are in the same position. The project has to be research-oriented and cannot be from topics like Web development and Database or any technology implemented in the last 3-5 years. I could use ideas.Thank you!