Community Connect

We are inviting our community members to share their experience with Celonis on TrustRadius. Your perspective on the Celonis Process Intelligence platform is incredibly valuable; your feedback helps peers across the industry make informed decisions.TrustRadius will provide a $25 gift card (or the option to donate it to a great cause! 🌍) once your review is approved.Ready to share? Click here

Hi, I know that this subject already had some answers, but most of them are rather old, and a lot of things changed since then. :)Around 1.5 month ago my company filled form on Become a Partner | Celonis, but we didn’t receive any answer since then. Is there any way to check the status of it, or person I could email? We’re mostly located in Poland, but also having offices in Belgium and Germany.Best Regards,Mateusz Dudek

Your experience with Celonis Process Intelligence platform is invaluable—not just to us, but to your peers across the community. 🚀We’re currently gathering feedback on TrustRadius, and we’d love for you to share your perspective. As a token of appreciation for your time (usually about 10–15 minutes ⏱️), TrustRadius will offer you a $25 gift card 💳 or the option to donate that amount to a good cause 🌍.How to participate:Click the link below to go to TrustRadius feedback survey page 👇 Complete the review by logging into TrustRadius (reviews are anonymous) 💼 Once approved, you’ll receive an email to claim your $25 💳 Share Your Review

  Hey Celonis Users,In many parts of the word Spring 🌸 has sprung and Winter is behind us which also means that Celonis teams have started planning of our Process Intelligence Events 2026.  Whoop! Whoop!The Process Intelligence Days are taking place across 6 continents.Find an event near you to ​​​​​Learn MoreJoin your community in person to learn, network, and get a slice of PI.It’s time to industrialize Enterprise AI. I’ll be in London!  If you’re going let me know! PS: Community Connect is a our space for general and interest-driven content, a place to grow your professional network and shape your personal brand as you grow.  If you have any product related questions please do use the Product Hub or Product Q&A. 

Hi Fellow Celonis Users!Having been a Celonaut for 7 years, I’m looking for ways to better support our user community. I’m considering pursuing the idea of Celonis Office Hours—a recurring open session (starting weekly with the potential to move to daily slots) where users can drop in for real-time help.The Vision: Expert Support: Sessions staffed by Celonis Value Engineers and Consultants. Resource Navigation: Quick answers and guidance to the right documentation. Deep Dives: Breakout rooms for complex, data-specific troubleshooting. Networking: A space to connect with fellow power users. Would you find a recurring session like this valuable? I would love to hear your thoughts or any specific topics you'd like to see covered. Looking forward to your feedback! Best,Adam

 Hello everyone,I’m trying to configure an Action Flow with the following logic:From a View, I want to retrieve only the selected case ID. Pass that case ID into the Action Flow. Inside the Action Flow, add the corresponding user ID and activity. Write these three values into a Google Sheet (case ID, user ID, activity).Here is what I currently have:In Get Rows, I am mapping the Input. In Inputs, I created the variable input as an Array, and in Specification I set it as a Collection. The View contains multiple columns and additional data, but I only want to map the case ID from the selected row.My final goal is:➡️ In the View, I have a table that includes the case ID. I want to select that specific case ID, even though there are other fields and values in the same row.➡️ Trigger the Action Flow with that mapped case ID.➡️ Add the corresponding user ID and activity inside the Action Flow.➡️ Write everything into a single row in Google Sheets.If anyone can explain step by step how to conf

Hi everyone,The table _CEL_O2C_ACTIVITIES exists in my Data Model and contains the column ACTIVITY_EN. The data model loads successfully.However, when I reference it in my PQL, I get the following error:A PQL error is preventing this query from executing.Syntax error near [.] after reading [ "_CEL_O2C_ACTIVITIES"] at line 7.I have verified: The table exists The column exists No spelling mistakes Data model is loaded correctly Has anyone encountered this issue before?Is there a specific reason why referencing _CEL_O2C_ACTIVITIES"."ACTIVITY_EN would trigger this syntax error?Any suggestions would be appreciated.  

send alert when the data model has not loaded for 35 minutes (if it fails once and loads correctly 2 mins later its not a problem. Its just a problem if it fails repeatedly or does not finish loading for over 35 minutes within the action flow 

Hi, is there any place to find out the industry wheel for the pay roll process or any value opportunities and KPIs relevant to payroll process readily available in celonis?

Hi everyone,I hope you are doing well. I am an engaged Management & Technology student from Munich and I was very interested in applying for the internship position “Value Engineering AI & Management Consulting (Value Engineering French Market)” in Paris, France at Celonis.Unfortunately, on the day I was about to submit my application, the job posting was no longer available on the careers page.Would anyone be able to share the HR/recruiting contact email (or point me to the right person/team) so I can kindly ask whether the position has been filled or if there is still a possibility to apply?I would really appreciate any help. Thank you very much in advance!Best regards,Philip Ziegler

Hello!I encountered the following error message while trying to run my action flow:Failed to verify connection 'My Celonis User connection'. Status Code Error: 404  Please help me out. Thanks,Guru

Hi you all I am student of UFF in Brazil and doing my master degree there wich my tesis is Process Mining using Celonis.Can anyone help me to use this program. Iam dealing with some issues and would be very grateful if anyone can help me to continue. Below my email deniseagrellos@id.uff.br or denise.agrellos@hotmail.com Many ThanksDenise 

Hello,I want to understand if we can use pie chart color mapping on metrics instead of dimension considering the fact that top metric categories may change in the future.Currently I can map the color on dimension level. However I want to map it on calculative metrics.Any suggestions.? Regards,Apurva

Hi everyone,I’m conducting an academic research study at the University of Haifa that explores the human reasoning process during process mining analysis — how analysts explore event logs, form hypotheses, and cope with uncertainty.I’m looking for participants with basic familiarity with process mining (coursework, training, self-study, or professional exposure — expert level is not required).Study details:• One-on-one Zoom session (up to 60 minutes)• Think-aloud process mining analysis task• Screen sharing + audio/video recording (research purposes only)• Supportive, non-evaluative settingParticipants are compensated with a $30 USD gift card or PayPal payment upon completion.👉 Registration link:https://hosnii97.github.io/process-mining-study/  

The event transformed Munich, Germany into a global hub of innovation — uniting over 3,500 business and technology leaders to explore the future of process intelligence and enterprise AI.It all centered on a shared mission:To help organizations harness AI’s full potential through process-driven transformation.Celosphere Venue entrance🎤 Vision Keynote: The Future Is AI-Driven and ComposableThe Vision Keynote set the tone for a future where enterprises are built on flexibility, intelligence, and composability.🧠 Key Takeaways: Enterprise AI as a strategic discipline: AI isn’t just a technology — it’s a mindset that seamlessly integrates intelligence into every business operation. The challenge: Only 11% of AI projects today deliver measurable business value — largely due to siloed data and lack of process context. The Celonis breakthrough:Process Intelligence emerges as the “missing layer,” connecting data across systems to create a living digital twin of enterprise operations. Th

Dear all!My name is Yingtao and I’m leading the Process Mining team at valantic! It is really great to be in the community and looking forward to exciting exchanges with you! :)

What’s the Program about?The Virtual Peer-to-Peer Matchmaking pilot from the Celonis Community connects practitioners for tailored, one-on-one conversations to exchange best practices, troubleshoot process challenges, and build meaningful peer relationships. My Participation and Process Match: I participated in this pilot program by registering my interest to find a “Process Match” from Celonis' global expert network. Celonis identified a match from Denmark, a senior process intelligence practitioner from an industrial manufacturing background. We exchanged backgrounds and current areas of focus in process mining, fostering a connection grounded in relevant domain knowledge. Interaction Highlights Our discussion covered the latest Celonis capabilities and their practical implications for improving business processes. We specifically delved into the Order-to-Cash (O2C) process, sharing challenges, improvement levers, and measurement approaches. The conversation provided valuable

Hey everyone!We’ve been cooking up something special for our India Community - a little surprise that’s all about you. 💙It’s been a while since we’ve had a reason to get together (in more ways than one 😉), and let’s just say… this one’s worth the wait.Stay tuned - more details dropping soon! 🔥

Hello! Happy First Day of October and my starting my journey with Celonis.  I teach accounting and accounting information systems at Ithaca College in Ithaca, New York, and am excited to start learning more about process mining. I am hoping to be able to use Celonis in my research as well. 

Dear Celonis Community,Following up on our AI Assistant introduction, we're excited to dive deeper into helping you get the most value from every interaction. Today, we're sharing techniques that will help get your AI Assistant conversations from good to exceptional. 🎯 Why Prompting Matters The difference between a helpful response and deep insights often lies in how you frame your question. Our AI Assistant is trained on 400+ trusted Celonis resources, in order to access the full potential of these assets it helps to understand how to interact with the AI Assistant most effectively. 📝 Your  Prompting Toolkit 🔍 Be Clear and Specific Skip the broad questions and get straight to what you need. Instead of "Tell me about Celonis," try "What are the key features of the Celonis Process Intelligence Graph?" 🌟 Provide Context Give your AI Assistant the background it needs to deliver tailored insights. Mention specific products, your industry, or your intended use case. 🗝️ Use Strategic Ke

Hi All, Andrew here from Johannesburg, please to be a part of the Celonis Community. I’ve increasingly gotten fascinated by Process-Mining (&Digital Twins), and am looking forward to learning more as  my organisation looks to embark on a Celonis journey.

I’m Joe Hartzel, a researcher passionate about exploring how technology, data, and human behavior intersect to shape the future of work and innovation. Over the years, my focus has been on analyzing complex problems, uncovering patterns, and translating insights into practical strategies that drive real-world impact.What excites me most about research is the opportunity to go beyond theory—turning evidence and findings into actionable knowledge that can help organizations and communities adapt, grow, and thrive.In this community, I look forward to:Sharing research-driven perspectives and lessons learned from my workLearning from your diverse experiences and case studiesCollaborating to push the boundaries of what research and practice can achieve togetherFor me, this is about transforming knowledge into impact, and I believe that through collective learning and collaboration, we can accelerate that journey. Looking forward to engaging discussions and meaningful exchanges with all of yo