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Get answers to general questions and Academy-related topics from fellow users and experts.

1258 Topics
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Level 4
.146004319Level 4
asked in General Q&A
I have a problem with the course "Configure Action Flows". When I try to get access to the documentation to download the Agent installer,it always leads me to a page where a white page pops up and it is just written "Forbidden"

I have a problem with the course "Configure Action Flows". When I try to get access to the documentation to download the Agent installer,it always leads me to a page where a white page pops up and it is just written "Forbidden"

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Level 1
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Level 1
.14600106180Level 1
asked in General Q&A
I'm currently creating a class based around process mining and want to give the students a final project to do in Celonis and am looking for a good data set to use. Does anyone have a recommendation?

The students are a mixture of engineering and logistics majors and this is their first experience with process mining and Celonis.

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janpeter.van.d
Level 8
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Level 2
amit.singh12Level 2
asked in General Q&A
How to set auto increment field while creating table in celonis sql

How to set auto increment field while creating table in celonis sql, since identity is not working

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janpeter.van.d
Level 8
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Level 4
e.nLevel 4
asked in General Q&A
Machine learning use cases

I'm looking for the use cases using machine learning functions in the Celonis. Could you please share the information?

120
D
Level 1
lingzhi.li
Level 2
lingzhi.liLevel 2
asked in General Q&A
how to find detail error message by support ID, it takes time to open a ticket to support time every tie.

how to find detail error message by support ID, it takes time to open a ticket to support time every tie.

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M
Level 1
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Level 2
shrikant.patkiLevel 2
asked in General Q&A
Training track for Process Improvement

I couldn't find any training tracks for Process Improvement. I have checked under the Categories > Process Improvement. Thanks

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S
Level 1
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Level 1
kuni.matsuLevel 1
asked in General Q&A
This is referring to retrieving a specific instance for a specific client that has been decommissioned.

According to internal Accenture resource, once the engagement is completed, all the instance is decommissioned due to its policy. But we would like to retrieve deleted instances in the following link.  Is this possible? If so, what is the process? The link to the aforementioned environment:https://accenturepts.us-2.celonis.cloud/process-mining/ui?workspaces=f0b0621c-14ea-4f2a-b025-44965f21d257

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Level 1
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Level 1
.146004311Level 1
asked in General Q&A
I want to know more about the cost of your product.

I want to know more about the cost of your product.

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M
Level 1
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Level 1
oguzhan.duzen11Level 1
asked in General Q&A
Average throughput time calculation between a certain activity and the next activity comes after it

Hi There,  I would like to get Average throughput time between activity A and whatever activity coming after A. For example;Case 1 / Activity Sequence: A->B->C->D->A->ZI need the sum of throughput times case level (A->B) + (A->Z)I also need number of occurrences of A case level (2)..Finally my resulting KPI formula will be like;Total throughput time (A and next activity) / Total Number of Occurrences of A How can we make it happen in PQL? Thanks in advance, Best Regards,Oguzhan    

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P
Level 1
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Level 1
luca.costaLevel 1
posted in General Q&A
Ready to seize unlimited opportunities?

Ready to seize unlimited opportunities?Visit the EMS Marketplace from your EMS team and discover the different new Apps, Extractors, Connectors, Action Flows added every week we are offering to our global customer base made by Celonis and Partners.Visit the EMS Marketplace or find your team. Recently Added: IBM work order management for manufacturing IndustryWork Order Management application provides an operational dashboard to monitor, plan and streamline the end to end lifecycle of a work order, Identifying bottlenecks and processing differences based on various dimensions for continuous improvement and faster lead times, digitally transforming the work order process to improve data quality and reporting & providing automation for faster fixes. IBM record to analyze month end close:A recurring challenge faced by F&A operations team is the ability to control and monitor the close of each financial period. The Month end close (MEC) process is pretty complex and intense as it is

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Level 1
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Level 1
loretta.nelso12Level 1
asked in General Q&A
Where can I find JDE reference customers?

We are working with a prospect who uses JDE and he requested us this information.

40
V
Level 1
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Level 1
.1460062636Level 1
asked in General Q&A
How to create bar chart and line chart in Celonis

How to create bar chart and line chart in Celonis as the way we create in excel with secondary excess.

200
S
Level 1
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Level 1
.14600124266Level 1
asked in General Q&A
Where i can find Celonis Analyst training ?

Where i can find Celonis Analyst training ?

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S
Level 1
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Level 1
.1460067048Level 1
asked in General Q&A
Has this product been used with an ETRM/CTRM system? If so what systems?

Has this product been used with an ETRM/CTRM system? If so what systems?

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L
Level 1
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Level 3
.146003860Level 3
asked in General Q&A
Is there a way to show throughput time between tasks on a table/bar chart?

Hi,  I am trying to display the time difference in days on the 2nd column between each task on the 1st column (which is shown in the process flow explorer already) but I would like it in a table format.  So instead of giving me the overall throughput time from process start to end, is it possible to get the days between tasks? This can be seen below: 

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Level 3
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Level 2
raghu.raghu12Level 2
asked in General Q&A
Is there any way to get non matched records from joined tables in the data model into the Studio? please find the details for reference

We are working on one use case here, we have two systems one is SAP & other is readsoft workflow. when ever an invoices is processed then that invoice will enter into SAP from readsoft means SAP BSEG table consists of the processed invoices and readsoft table consists of both processed and non processed invoices. where in the data model we are taking BSEG table as a case table and joining with readsoft table. when we load the data model we are able to see only processed invoices in the studio but unable to see the non processed invoices from the readsoft table. could anyone you please help us how can we get those non processed invoices into stuido.

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D
Level 1
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Level 1
.1460058408Level 1
asked in General Q&A
I can't seem to enroll in a session, due to a small lag in the system.

The session I want to enroll in, has a link I cannot press because it is hidden behind the screen of another course

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D
Level 1
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Level 3
.1460040856Level 3
asked in General Q&A
Can we create Boxplot in View ?

Can we create Boxplot in View ?

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B
Celonaut
K
Level 1
kevin.goreLevel 1
asked in General Q&A
How would I go about removing database errors in event collection?

Problem: In the dataset I am working with, a mistaken batch process in the source system added extra timestamps which are throwing off throughput times.  Objective: My objective is to map to null all activities in my activity table which are repeated back to back. Example: In the simplified table below, I would want the final activity to map to null since it is a repeated activity "c" of the same work order "3" Table = "Celonis_Remap_Practice_csv" Partial Solution:I created a custom dimension on a variant explorer with the following code: CASEWHEN   "Celonis_Remap_Practice_csv"."Activity" = ACTIVITY_LAG ("Celonis_Remap_Practice_csv"."ACTIVITY")   AND INDEX_ACTIVITY_ORDER ( "Celonis_Remap_Practice_csv"."ACTIVITY" ) > 1THEN NULLELSE "Celonis_Remap_Practice_csv"."Activity"END; This effectively removed the duplicate activity from the variant explorer, but I want duplicate activi

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G
Level 2
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Level 3
.146003860Level 3
asked in General Q&A
Am I able to amend the 'Happy Path' flow of tasks?

If yes - can this include parallel gateways to reflect activities that can de done at the same time?

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D
Level 1
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Level 3
.146003860Level 3
asked in General Q&A
How to hide null values from a pie chart?

Hi, I have this pie chart and was wondering if there's a way to hide null values? (the grey area)  thanks,terence

40
D
Level 1
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Level 2
.1460060418Level 2
asked in General Q&A
Data model miraclously gone?

When I log into my environment I see this message:The data model assigned to this analysis could not be found. Please assign a valid data model.What is going on?

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Level 2
F
Level 3
florian.hoerl12Level 3
asked in General Q&A
Looking for a PQL statement (maybe regex definition?) to calculate the cycle time between certain process activities.

Hi all, suppose I have the following activities in my process (there can also be other activities in the process but they are irrelevant for the cycle time calculation):Send POChange Price, andReceive Vendor Confirmation --------------- In my process, possible process variants are: 1.Send PO --> Change Price --> Send PO --> Receive Vendor Confirmation or 2. Send PO --> Receive Vendor Confirmation  or (and this is where things get tricky) 3.Send PO --> Change Price --> Send PO --> Change Price --> Send PO --> Send PO --> Receive Vendor Confirmation  --------------- -> My goal is to find an expression that always calculates the cycle time between the FIRST Send PO activity that happens after the LAST Change Price occurred and the FIRST Receive Vendor Confirmation activity.Now, it is relatively easy to define the second part of the cycle time calculation because I can simply take PU_FIRST for the Vendor Confirmation activity. However, I am unsure how to re

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F
Level 3
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Level 4
ömer.petekLevel 4
asked in General Q&A
How to get manage engine skill data to action flow ?

Hello,I have manage engine skills that I created from my olap tables.Whenever some cases occurs I want to take some actions with my action flow sequence.But how do I get these datas from my skill. Celonis data query module does not confirm my needs because my query uses match activity etc.

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Level 1
R
Level 1
rob.jago12Level 1
asked in General Q&A
Client Training Roadmap

Hello, Does there exist any existing documentation or external links that can be used to start a customer training roadmap? You have a client that you have engaged with C4C+. As expected, the client is excited with your findings, presentations and what Celonis can do. The client wants to go to the next step: purchase Celonis and start ramping up.. Is there any material, documentation or other that could be provided as a roadmap to the client to bring them up to speed so they could be adept at using Celonis? I suspect this would include Celonis Academy but what topics for what role? (before the Academy upgrade there was a good list of courses to take per client role but that is no more). thank you.Rob

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Level 1

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