Skip to main content

how to find detail error message by support ID, it takes time to open a ticket to support time every tie.

Hi @lingzhi.li 

 

Thank you for your feedback and hope you're doing well.

 

We use the support ID's for checking logs on our side and this is an internal process. In the meantime, we're constantly improving our error logs description.

 

Regards,

Mentor


Reply