Product Q&A

Hi Community,I'm working on a use case in Celonis Studio where I want to take inputs from users directly via Studio Views  — such as dropdown selections, text inputs, or button clicks — and then store those inputs in a backend SQL table (in a Celonis data pool).What are the recommended ways to capture user inputs from Studio Views (e.g., via Input Controls or custom components)?

Hi Community,I’m building an Action Flow that sends email alerts based on a flag column (e.g., Alert_Status = 'Yes').The email subject and body should change dynamically based on the record’s status (like Pending, Approved, Rejected).I have a config table that maps each status to a subject and body template.Appreciate any suggestions!

Hi all I am wondering how to best add a custom KPI defintion to the Variant Explorer.Mainly I want to add my custom process specific defintion of a througphuttime. Me and my endusers don’t care about the default End2End TPT that Celonis always uses as default but rather the time between two specific activities.Instead of (or at least additionally to) the “Avg TPT” Column in the selection panel I would like to use my Metric “Median CustomProcesstime”.Does anyone know if this panel can be changed? Maybe via YAML?  

Hi, has anyone created a data model for Accounts Payable using SAP FI-CA data?Could you please advise on its parameters - what do you take as case ID, which additional tables your add, which activities do you extract, etc.?

Dear all, I’d like to describe the process map like TMForum in the Process Designer .Like this : https://www.tmforum.org/certifications-awarded/huawei-digital-crm/business-process-framework/ TMForum eTOMThere are the horizontal part and vertical part.When we use the hierarchical edit alone, it cannot describe so I think that graphic is useful for me to do that. In graphic edition, we can use some diagram like ppt, but this will not be stractured.So I’d like to keep stractured and reuse the process I made as possible as I can. I ask you to advice on which parts should be presented as graphics and which parts should be structured as text. Regards,

Hello,I am quite new to PQL and I tried to assign costs to spesific activities depending on the predecessor.When B is followed by C, only C should be assigned with certain costs. When A is followed by C, again C should be assigned with costs, but with a different value. The result should look like this:CaseID Time Activity Costs 150488 07:34 A   150488 08:30 B   150488 09:23 C 0,84 150488 09:45 D   150488 10:34 A   150488 11:45 C 1,56 150488 v E     I tried this with the following code: CASE  WHEN "ActivityTable"."Activity" = 'C'   AND MATCH_PROCESS_REGEX (    "ActivityTable"."Activity",    'A' >> 'C'   ) = 1  THEN 1.56 WHEN "ActivityTable"."Activity" = 'C'    AND MATCH_PROCESS_REGEX (    "ActivityTable"."Activity",    'B' >> 'C'    ) = 1   THEN 0.84 ELSE 0END Unfortunately the table looks like that, so it assigns the wrong costs: CaseID Time Activity Costs 150488 07:34 A   150488 08:30 B   150488

Hey People,I need help sorting a coloumn in a table where each item number appears twice with a corresponding "Potential Savings" value. My goal is to sort the "Potential Savings" coloumn in descending order while keeping duplicate Item Numbers together (as shown in the current table). However, when I try to sort "Potential Savings," the duplicate entries get separated.Does anyone know how to sort the table in a way that maintains both the descending order of "Potential Savings" and keeps the duplicate items next to each other?Thanks in advance! Vendor Name Business Unit Item Number Commodity Last Order Date Expected Delivery Days Unit Price Potential Savings Alpha Supplies P18 0410390025 I030 2004-01-29 27 10.45 52.66 Beta Industries P20 0410390025 I030 2004-02-09 0 6.90 0.00 Alpha Supplies P18 0437150201 A110 2004-07-31 40 40.67 69.35 Gamma Solutions P20 0437150201 A110 2004-08-26 50 32.00 0.00 Alpha Supplies

Good afternoon/Good morning Celonautas, could any of you tell me if there is any way I can clear the variable? For example, the variable is disabled. I would like it to clear the variable from my dropdown when it is selected.Here is how it looks when I disable it.And how I would like it to look  

Hi team,I was trying to follow as per below screenshot.But i am not able to find a record in task list although added in knowledge model(Attached screenshot below of task list component and knowledge model respectively)Can someone please guide me on this?Thank you in advance!

I’ve been extracting Celonis audit logs API for user-platform analysis. I couldn’t find the right field for group name and group members in the extracted data. If you are someone done this already, please share your knowledge to get these data.Also, please mention if there is any dedicated API endpoint is available to extract those data.

Hello everyone,I have a coloumn with a lot of numbers and as an example i have uploaded a screenshot of it.I wanted to classify them into groups so i wrote a case when like this :CASE        WHEN KPI("max_potential_saving") BETWEEN 7000 AND 70000  THEN 1          WHEN KPI("max_potential_saving") BETWEEN 1000 AND 7000  THEN 2              WHEN KPI("max_potential_saving") BETWEEN 800 AND 1000  THEN 3            WHEN KPI("max_potential_saving") BETWEEN  600 AND  800 THEN 4          WHEN KPI("max_potential_saving") BETWEEN  400 AND  600 THEN 5        WHEN KPI("max_potential_saving") BETWEEN  200 AND  400 THEN 6        WHEN KPI("max_potential_saving") BETWEEN  0 AND 200  THEN 7        ELSE 8      ENDbut when i sort it based on the classification it does not show the Max Potential Saving in order from highest to lowest. Does anyone have an idea ? Thanks in advance !

Hi everyone,I need help figuring out how to execute a Machine Learning script directly from a button in my Celonis app in views (dashboard). I believe I might need to use Action Flows, but I’m unsure about the exact steps to make this work.Here’s what I want to achieve: When a user clicks a button in the Celonis app, it should trigger an ML script. The script could be hosted externally (e.g., a REST API) or executed within Celonis.( atm its not hosted, there is just a file in ipynb format, stored in ml workbench in  analysis. I need guidance on how to set up the Action Flow and link it to the button. Has anyone implemented something similar? If so, could you share the best approach and any potential challenges I should be aware of?Thank you in advance!

 Hi everyone,I need help figuring out how to execute a Machine Learning script directly from a button in my Celonis app in views (dashboard). I believe I might need to use Action Flows, but I’m unsure about the exact steps to make this work.Here’s what I want to achieve: When a user clicks a button in the Celonis app, it should trigger an ML script. The script could be hosted externally (e.g., a REST API) or executed within Celonis.( atm its not hosted, there is just a file in ipynb format, stored in ml workbench in  analysis. I need guidance on how to set up the Action Flow and link it to the button. Has anyone implemented something similar? If so, could you share the best approach and any potential challenges I should be aware of?Thank you in advance!

We have created a OLAP table which we have connected to a skill.In the skill we have created Manual Sensor and enabled the manual selection option but it is not working correctly.In the OLAP table we have also added URL in "Allow Data Service Link" 

Hello,  id like to create a skill which is triggered on every first of the Month. I Created an kpi like this if Left(Today(),2) = ‘01’ then KPI = 1. So my KPI logic is working fine but, i do not found any way to use this kpi as a trigger for a Smart Sensor. I included the KPI into a Record, but when i try to use this record in smart sensor, it does not show me created attribut with my KPI. Did anyone had a similiar Projekt with triggering Smart Sensor at the first of the Month, and could maybe help me? Kind Regards Jonas

Current State:Our Celonis process mining implementation includes configuration settings for process flow and status updates in our data transformation pipeline Currently, only developers can modify these configurations through SQL queries and code changes End users (procurement specialists/buyers) have no way to modify process flow configurations without technical knowledgeRequirement Question: What is the most effective way to enable non-technical end users to update process flow configurations in Celonis without requiring knowledge of SQL, PQL, YAML, or coding?Specifically:What data format should be used for configuration (CSV, Excel, UI form, etc.)? Where should this configuration be stored in the Celonis architecture? How will the configuration files be uploaded/modified by end users? How can we ensure the uploaded configurations are properly integrated with our data transformation steps?The solution should accommodate users with no programming knowledge while maintaining data inte

PROCESS FLOWNeed some assistance, I have a CaseID, Activity and Timestamp. I need to get all the cases where the activity flow is A to B to C. (NOTE: the activities don't have to be directly followed by) I cannot use MATCH_PROCESS_REGEX or any other commads. I need to used CASE WHEN, AND, ACTIVITY_LEAD etc... to solve this. Please help me out. My approachCASE WHEN "tab"."Activity" = 'A'AND ACTIVITY_LEAD(CASE WHEN "tab"."Activity" = 'A' THEN "tab"."Activity" END) = 'B' AND ACTIVITY_LEAD(CASE WHEN "tab"."Activity" = 'B' THEN "tab"."Activity" END) = 'C'  THEN CaseIDEND

The Process Explorer can have its activities cropped via use of the Crop Selection page filter, however when using the formulas CALC_CROP and CALC_CROP_TO_NULL in its component filter, the Process Explorer fails to crop Can the Process Explorer be cropped via component filter? If yes, what is the correct formula / way to do this?

Hello everyone,i need a throughput between two consequitive activities and want to implement it via source and target.Die idee wre source(activity_table.activity), target(activity_table.activity, process_order(target)=process_order(source)+1))would it work?Best,Maria

Hi all, I’ve learned the cource of “Celonis Process Management (CPM)”, but I don’t understand meanings some words well. I can understand Category Core Process, Main Process, Support Process Main Process, Sub Process But I can’t understandFacet Repository Attribute (Attribute group) StereotypesI would like to clearfyWhen or Where to use  What is the main concept they are connected to If there are any words which help me understand, feel free to add some words & concepts. Ref01. Welcome to Business Process Management > Learning the vocabulary [12:00] > Repository Objects and Facets [03:00]https://academy.celonis.com/learn/course/symbio-kickstarter/welcome-to-business-process-management/learning-the-vocabulary-1200?client=customer-panorama&page=3&query=facet

Is it possible to enable/disable or hide/unhide a button in Celonis Studio Views. Basically i want to enable the button on certain conditions applied in the filter dropdown inputs.

Hi I, I am configuring my PAM but keep running into these errors.  ErrorSupport Id: faafa039-b13e-47e6-88cd-7e64c7f898e6PQL Error during operation: Events - Count. Repeating the request will always result in error. Fix this by changing the current asset state. If the error persists, please contact support. ErrorThere are event logs in your selection which are no longer available or valid:EL_CUSTOM_OTTPAYMENT__ACTIVITYI created a second eventlog with the required names for my activities and this works when I use it for process explorers and case explorers, but when I try and use it for my PAM I get the error messages. Here are my eventlogs: 

RecordsHello, unfortunatly i could not see any Records in my smart sensor, anyone familiar with this Problem? ThxHeSee no Records over here

I have added an OLAP table with three columns where the Count of activities is compared to the Distinctcount activity for each case key. Please find attached the OLAP table. Besides the OLAP table i would like to show the rework rate as one number by referring to the formula and outcomes of the OLAP table. How can i add a number (without using PQL) where the ration of cases with a YES", as displayed in the OLAP table, is returned as one percentage. Many thanks!

As part of the MS Outlook email recipient ‘To list’, the number of email recipients varies by customer and can vary from 1 contact to up to 9 contacts. For those familiar with the term ‘Rolodex’, (customers/contact_names/email_address), I want to automatically sequence through the ‘Rolodex table’ and send one email to each identified customer (based on a flag that is set) and TO: each respective contact for that customer (1 to 9 contacts_email_addresses). What is the best way to address the ‘dynamic list’ of email contacts per customer that need to get set up in the MS Outlook module?I have seen the example in the community of using the Group function in the CSV module, but that example was specific to 1 role (1 recipient in the MS Outlook 365) vs a varied list of contact_email_addresses, depending on the customer.